Manor Hotel Solihull, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (2934 reviews)
Main Road , Meriden , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2934 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
J
Joanna extended_group gb
5
2026-07-25 via Nuitee
A
Ali couple gb
9
Good location, convenient stay.
Pros:

Great location, spacious and bright.

Cons:

Nothing specific. Could maybe do with a bit of refresh and upgrades. Amenities were maybe on the basic side but did the job for what we needed.

2026-07-23 via Nuitee
S
Stuart extended_group gb
8
Cons:

Food was not to standard as last year

2026-07-22 via Nuitee
S
Scott solo_traveller gb
8
2026-07-21 via Nuitee
F
Faith solo_traveller ie
8
Pros:

Love the outdoor area beautiful relaxing grounds

Cons:

Breakfast missing fruit and buffet food options basic

2026-07-20 via Nuitee
K
Karen solo_traveller gb
5
Pros:

Nice and clean and comfortable

Cons:

This was my wedding night when I booked I asked for a room with a balcony we could sit out on and a nice view. We had none of that and you would of thought they would of done some little touches for the price we paid for the room. The guest house the night before was a lot better with personal touches wish we had stayed there as it was alot cheaper as well

2026-07-20 via Nuitee
D
Dr. Simon Adams solo_traveller gb
8
useful location and comfortable large rooms
Pros:

great rooms, v comfy bed, great breakfast nice bar

Cons:

no a/c in summer heat

2026-07-19 via Nuitee
A
Adnan solo_traveller gb
9
2026-07-19 via Nuitee
G
GRAHAM solo_traveller gb
9
2026-07-18 via Nuitee
B
Bridget couple gb
10
Very nice staff
Pros:

Breakfast was very good
Staff were sooo kind

2026-07-17 via Nuitee
P
Patrick couple gb
9
Great location for the NEC and beyond, excellent facilities
2026-07-17 via Nuitee
L
Lorina solo_traveller gb
10
2026-07-17 via Nuitee
F
Feasey couple gb
1
2026-07-17 via Nuitee
F
Frehiwot couple gb
10
My stay at MHS. BW Was pleasant. 👍
Pros:

The property is, Beautiful! Mansion like/Home like/. I am not a fan of high rise buildings. I like the idea of walking upstairs if the lift is busy. So quiet, no traffic noise, room was clean, big and well equipped.Iron, fan and complimentary tea,coffee biscuits…
These are some of the reasons I like MHS. BW. 👍

Cons:

None.

2026-07-16 via Nuitee
P
Pam family_with_children gb
8
Overall, pleasant stay and helpful, patient staff
Cons:

Rooms could have been closer together and food less expensive. Quite a way to walk to the rooms, also

2026-07-16 via Nuitee
K
Katie solo_traveller gb
9
Great hotel
Pros:

Fabulous staff
Lovely big room with direct access to outside(perfect as we had our dog with us)
Comfy beds
Lovely products
Great evening meal
Vast choice at Breakfast, double bonus points for having crumpets !!
Safely secure parking
Good deal on cocktails in the bar

Cons:

Dogs not allowed in bar.
I still think £30 for the dog is a bit much.

2026-07-16 via Nuitee
J
Jack solo_traveller gb
6
Perfectly adequate, but very tired
Pros:

The check in, parking and staff were great, but the room was very tired with significant damage. Not in keeping with a name brand hotel

Cons:

Lots of damage and stains in the room. Not really what you’d expect of a BW hotel?

2026-07-15 via Nuitee
M
Margaret couple es
9
2026-07-15 via Nuitee
A
Andrea solo_traveller gb
7
Very comfortable stay. Lovely breakfast. Pleasant waitresses.
Pros:

The breakfast was excellent. The bed was very comfortable. Lovely mattress pillows had a good rest.

Cons:

No air conditioning!! a fan was on the table but it only blew hot air around so temperature in room was just not cool enough. This spoilt my expectations of the room
I also felt the room was very small.

2026-07-14 via Nuitee
K
Keith solo_traveller gb
5
Pros:

Clean and generally helpfull staff but person on reception not interested about lack of air con and sleep

Cons:

No Air con very hot bedroom

2026-07-14 via Nuitee