Manor Hotel Solihull, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (3017 reviews)
Main Road , Bickenhill , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.3
Based on 3017 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
S
Steffany • extended_group • gb
6
Cons:

the rooms had no sound proofing - could hear people, doors t's etc

2026-09-19 • via Nuitee
T
Tony • couple • gb
9
Good clean hotel
Pros:

Restaurant was superb

Cons:

N/a

2026-09-17 • via Nuitee
A
Anne • solo_traveller • gb
9
Pros:

Lovely hotel, food was great and the Prosecco excellent! My pillows were a bit lumpy but other than that, really enjoyed my stay

2026-09-16 • via Nuitee
W
Wendy • solo_traveller • gb
7
Pros:

The location and parking, for our purposes of a trip to the NEC.

Cons:

The room was very tired.

2026-09-15 • via Nuitee
M
Michelle • couple • gb
10
Great short stay and value when there isn’t something on at the NEC
Pros:

Most comfortable hotel in Meriden and good breakfast.

Cons:

Nothing, regular guests

2026-09-15 • via Nuitee
R
Rachael • solo_traveller • gb
9
Convenient and good value for work in the city of Birmingham
Pros:

Nice place - quiet and lovely staff

Cons:

Nothing to dislike

2026-09-15 • via Nuitee
J
Jo • solo_traveller • gb
8
Pros:

Great location
Room was really lovely
Comfortable bed
Bathroom really nice

2026-09-14 • via Nuitee
T
Turner • solo_traveller • gb
8
Pros:

Nice clean and comfortable

Cons:

Charged for personal hygiene amenities that should have been included in the stay. Info also stated robe - no robe in room and has to be requested.

2026-09-14 • via Nuitee
J
Joanne • solo_traveller • gb
5
Okay
Pros:

Good location secure car park. Most of staff friendly, events manager was lovely and so helpful

Cons:

Rude reception staff. Over priced for rooms, rooms require upgrading for price they charge

2026-09-14 • via Nuitee
N
Neha • solo_traveller • gb
8
Good
Pros:

Design of building and service from friendly staff
Plenty of parking
Good breakfast

Cons:

Constant knocking on door from cleaner on check out day from 8 am. Cleaner should have access to check out list and should not disturb before that
Noise levels high as no sound proofing of doors

2026-09-14 • via Nuitee
S
Sue • couple • gb
9
Great hotel with friendly staff and convenient location
Pros:

Great location and comfortable hotel.

Cons:

Rooms are a little dated but are comfortable

2026-09-13 • via Nuitee
P
Phil • solo_traveller • gb
10
2026-09-13 • via Nuitee
R
Rosemary • couple • au
8
2026-09-13 • via Nuitee
R
Rebekah-jane • solo_traveller • gb
9
2026-09-13 • via Nuitee
D
Diane • extended_group • gb
9
Lovely stay for wedding
Pros:

Very clean

2026-09-13 • via Nuitee
T
Teresa • extended_group • gb
9
Excellent value - I've booked again!
Pros:

The room was a good size, very comfortable as well as clean and tidy. I felt disappointed I was only staying for one night. All of the staff were welcoming and accommodating.

Cons:

My only very slight complaint was that the shower wasn't very powerful. And possibly a non-slip mat should be provided within the bath (as the shower is in the bath.) I could also hear the droning of the extractor fan from the kitchens - but it wasn't as bad as another hotel that I've stayed in. Plus the staff must have come out of the kitchens around 11pm-11.15pm and were noisy - and maybe should be more considerate that they are near bedrooms.

I also think there could be better signage to the bedrooms with some numbering. As there is no confirmation which corridors lead to which room numbers.

2026-09-13 • via Nuitee
A
anonymous • solo_traveller • gb
8
2026-09-13 • via Nuitee
A
anonymous • solo_traveller • gb
9
Pros:

Stylish and comfortable hotel with fantastic friendly and helpful team.

Cons:

Nothing.

2026-09-13 • via Nuitee
A
Anthony • couple • gb
9
2026-09-11 • via Nuitee
K
Katie • solo_traveller • gb
10
2026-09-11 • via Nuitee