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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.
Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.
Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.
Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.
Please note that this property does not accept cash payments.
Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.
Please note that pets will incur an additional charge of GBP 30 per night.
Please note that a maximum of 2 dogs is allowed per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
No lifts to the upstairs
Price was good. Room was comfortable.
The room easy chair smelled of urine.
Our stay was great..beautiful hotel and super clean..staff , super friendly and helpful
Comfy room quiet nice restaurant and friendly staff
If I gave to say one thing it was the fish cake tasted a bit bland to me. But the chips more than made up for it . And the meal overall was good.
The place was nice and clean
The facility for disabled access was terrible, the only exit was a steep ramp outside and no lifts for an elderly 91 years old , my mother had to climb the stairs.
Also this was a wedding the evening reception upstairs had a bar in it but the beer was warm and flat
Very glam
It was abit dated the rooms need modernising
It was tidy though very dated. I enjoyed the complimentary water and biscuits and the last staff member though having a time with the ‘slow computer’ was chirp and cheerful.
Very disrespectful guests. The noise was almost unbearable. Slamming doors all night, drunk shouting in the halls at 3am. The door adjoining the rooms is always a hotel issue and despite knocking three separate occasions the guest continued to blow dry her hair past midnight. The Friday night I returned with a takeaway in hand, a jacket over my shoulders and was still right in the front lobby cat called by drunk men. I think the guests were the absolute issue with me getting any comfortable sleep this weekend.
There was a plastic beading or fixture loose from the wall just unsafely sticking out. The bathroom was clean thank you. The WiFi definitely needs some attention as if continues to kick my work laptop out.
We are an older couple and the staff could not do enough for us, they we so friendly and kind
Nothing
Near NEC lovely town quiet rooms, secure parking, great breakfast
The restaurant largely caters for meat eaters so had to go elsewhere to eat
Beautiful grounds, plenty of parking, impressive chandelier and stairs, reasonable meals (if meat heavy), decent breakfast, good sized room, nicely decorated, comfortable bed. Air conditioning didn't work at all but windows opened, thank goodness as it was very hot. Room was clean and tidy.
I stayed 2 nights. I ordered a bar meal and waited at the bar until it arrived. While I waited, the head barman/manager reprimanded two members of staff in front of me. He was unhappy with the organisation behind the bar and spent my remaining wait time tidying up, noisily. His anger was palpable and made me and his subordinates uncomfortable. His language was inappropriate (swearing and undermining his staff). I moved away from the bar to wait for my meal so that I could avoid hearing what he had to say. It was an unpleasant experience.
I'd hoped he'd be in a better mood on my second night, but unfortunately not. Lots of expletives used quietly (but difficult to avoid overhearing) to his staff. I chose to eat in the dining room to avoid him. Behaviour amounted to bullying and reflects poor staff training.
I waited to be seated at breakfast the first morning. Eventually found my own seat and found a member of staff mid-meal to give my room number to. I didn't bother the second morning and nobody noticed that I'd seated myself.
I travel frequently. When I check in, I expect the receptionist to tell me when the dining room will be open for meals, where I can find it and my room, I expect to be told what facilities are available in the hotel, information I need to know about parking, how to access my room, what restaurants/shops, etc are within walking distance... . Your receptionist checked me in in silence, handed me my key and indicated the stairs. My husband added an extra night to my stay (I'd made the original booking). While I appreciated not having to change rooms, the receptionist did not bother to assure me and I had to ask. Also, was there a bar to the right of the reception and stairs? I never found out.
Poor staff training.
Almost no signage to rooms, stairs, Reception and dining areas.
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