Manor Hotel Solihull, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (2853 reviews)
Main Road , Meriden , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Great breakfast
Helpful staff
Nice quiet atmosphere
Cons:
Cleanliness issues
Service complaints
Outdated rooms

Categories

Cleanliness
7.63
Some issues with cleanliness noted, such as dead insects found under the bed.
Service
8.6
Overall, service rated positively, but some dissatisfaction noted regarding staff handling complaints.
Location
9.14
Location praised for being peaceful and close to city amenities and attractions.
Room Quality
7.59
Some rooms outdated and issues with room amenities mentioned, such as inadequate pillows and old shower.
Amenities
8.62
Decent amenities provided, with some additional items like biscuits, though some facilities were not available.
Value for Money
7.58
Limited perceived value due to high costs and some service deficiencies.
Food and Beverage
8.63
Food quality and breakfast received high praise, considered a strong point of the hotel.
Overall Experience
8.6
Experience overall was positive despite some inconveniences; guests would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Tranquil Warwickshire Setting
The 4-star Best Western Plus Manor Hotel NEC Birmingham offers a serene escape in the heart of Warwickshire, just minutes away from bustling cities like Birmingham, Coventry, and Solihull. The elegant Georgian façade welcomes guests to 112 stylish rooms featuring plush cotton duvets and modern amenities like flat-screen TVs and complimentary Wi-Fi.

Gourmet Dining Experience
Indulge in a culinary journey at the Marco Pierre White Steakhouse, Bar & Grill, where a menu of fresh, seasonal local delicacies awaits. Whether for a romantic dinner or a casual meal, this restaurant offers a delightful gastronomic experience for every guest.

Convenient Location and Parking
Conveniently situated 3 miles from Junction 6 of the M42, this hotel provides easy access to major motorways like the M40, M6, and M5. Moreover, with its proximity to Birmingham International Airport and the NEC, guests can enjoy hassle-free travel. Plus, with 200 complimentary overnight parking spaces, guests can explore the area with ease.

Book your stay at Best Western Plus Manor Hotel NEC Birmingham for a tranquil retreat with top-notch amenities and convenient access to key attractions.

Important information:

Please note that this property does not accept cash payments.

Please note that pets are only allowed in the Standard Twin Room and Standard Double Room.

Please note that pets will incur an additional charge of GBP 30 per night.

Please note that a maximum of 2 dogs is allowed per room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2853 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
P
Pam • extended_group • gb
9
2026-06-20 • via Nuitee
A
Ann • extended_group • gb
10
A perfect place to stay with staff and facilities to match!
Pros:

Loved the breakfast and the superb helpful, friendly staff throughout the hotel. The room was beautifully clean and well equipped with comfy beds. The hotel outstripped our expectations!

Cons:

nothing to dislike!

2026-06-20 • via Nuitee
T
Todd • solo_traveller • gb
4
Overall it served a purpose but for the cost of the stay it was extremely underwhelming value for money
Pros:

Well placed for what we were needing, plenty of places to go eat as it’s so expensive in the hotel

Cons:

It is way too dated, there needs to be a fresh interior in the whole hotel, the rooms don’t have a tv that is even HD and for £100 a night that’s the least you expect, there’s no forewarning that when you want to leave the hotel in your car you have to go to the check in desk to get a code that you then have to walk all the way back to your car to enter, for the price of the stay you’d expect there to be an LPR camera or something to let you out.

The hotel just needs to be brought forward in terms of it being stuck in the 90s and it would be well worth the money

2026-06-18 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Very nice hotel. Great room, good eating and drinking facilities. All round very nice.

Cons:

The weather. Unfortunately....

2026-06-17 • via Nuitee
M
Mark • family_with_children • gb
9
Perfect one night stay.
Pros:

Good breakfast and restaurant meal's
Lovely hotel easy parking and helpful staff. Enjoyed our stay. A treat for us.

2026-06-16 • via Nuitee
T
Tajwar • solo_traveller • gb
8
Pros:

Staff was very understanding and helpful

2026-06-16 • via Nuitee
P
Pamela • couple • gb
10
Comfortable room.
Pros:

Beautiful crisp white bed linen. Very clean bathroom.

Cons:

Carpet and curtains dated.

2026-06-15 • via Nuitee
J
Jonathan • solo_traveller • gb
8
2026-06-15 • via Nuitee
B
Becky Allison • solo_traveller • gb
9
2026-06-15 • via Nuitee
N
Natalie • solo_traveller • gb
1
If you are prepared to take a risk and it’s at a good price then go for it. However, I’ve stayed a lot at this venue (wo
Pros:

A couple of lovely ladies on reception and in the restaurant who were very helpful, cheerful and got things done.

Cons:

No consistency. Some staff members went above and beyond others couldn’t pick up the phone to chase something. One night £70 another time triple. Some rooms lovely others awful. Some food amazing other times shocking.
But mainly the lack of management over the place really let it down. There’s a don’t care feel about the place.

2026-06-15 • via Nuitee
P
Phil • solo_traveller • gb
10
Pros:

Everything our 2nd stay here

Cons:

Nothing

2026-06-14 • via Nuitee
T
Teodora • solo_traveller • gb
10
2026-06-14 • via Nuitee
P
Paula • family_with_children • gb
10
2026-06-14 • via Nuitee
J
June • solo_traveller • gb
8
Pros:

Does what it says on the tin

Cons:

The fact they dont take cash. Cash is king and this was a big negative for me.

2026-06-14 • via Nuitee
D
Dr. Simon Adams • solo_traveller • gb
8
Pros:

Great rooms comfy bed

Cons:

Parking limited and tight spaces

2026-06-14 • via Nuitee
K
KEELETSANG • couple • gb
8
2026-06-14 • via Nuitee
A
Andrew • solo_traveller • gb
9
Country hotel , quiet
Pros:

Peaceful and great staff

Cons:

Breakfast was below par. Not much fresh fruit and the pastries were tiny and not very nice

2026-06-14 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-06-14 • via Nuitee
K
KEELETSANG • couple • gb
8
2026-06-14 • via Nuitee
M
Monika • solo_traveller • gb
9
2026-06-13 • via Nuitee