Hilton Garden Inn Bangkok Silom

Hotels
Hilton Garden Inn
8.6 (1507 reviews)
320 Silom Road , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1507 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
S
Shajee solo_traveller pk
5
2 star smelly hotel
Pros:

Location only

Cons:

Old hotel renovated, it seems like they just put Hilton name on it otherwise the condition of the hotel is not as per standard of Hilton. No welcome, staff not friendly, smelly lobby. By providing some facilities in old rusty smelly hotel you can't be a 4 star hotel. In my opinion as a traveller in southeast Asia, this was a 2 star cheap hotel operated by Hilton unfortunately, breakfast has very less option in buffet.

2026-06-20 via Nuitee
W
wus533 Family
10
Nice hotel
Pros:

环境好服务好房间干净整洁非常舒适非常安全酒店设施齐全 mr.Au and Barn good service

2026-06-19 via Tripadvisor
J
jeyaprathapank2026 Friends getaway
10
Hilton Garden Inn Silom
Pros:

Services are good in hotel. Appreciate Jessica who was very helpful and always pleasant while serving customer.

2026-06-17 via Tripadvisor
A
Asperud solo_traveller no
8
Good
Pros:

Room

Cons:

Evening restaurant.
To small

2026-06-16 via Nuitee
M
min solo_traveller gb
10
Pros:

Staff are all good especially the girl called POSH.

2026-06-14 via Nuitee
L
Leonel couple fr
10
2026-06-13 via Nuitee
J
Jacques solo_traveller fr
8
Pros:

Breakfast

Cons:

Television

2026-06-13 via Nuitee
A
AGNIESZKA solo_traveller gb
10
2026-06-11 via Nuitee
K
KEIICHIRO solo_traveller jp
8
いつも通り
Pros:

バンコクに行く時の定宿
車でゴルフに行くのに最適。高速も近いし駐車場も広いしタニヤも近い

Cons:

チェックインの対応が遅い

2026-06-11 via Nuitee
F
farrell couple ie
10
2026-06-10 via Nuitee
M
Madina solo_traveller kz
5
Pros:

ремонт устарел очень сильно

Cons:

пренадлежностей не было

2026-06-09 via Nuitee
S
Stephen couple au
8
2026-06-08 via Nuitee
L
Lončarevic couple rs
10
2026-06-06 via Nuitee
A
Asantha solo_traveller lk
8
Pros:

Bed was comfortable & clean ,

Cons:

Location is bit far from city centre , room is on the smaller side

2026-06-05 via Nuitee
M
murat solo_traveller tr
10
Pros:

Staff are helpful and great

2026-06-05 via Nuitee
P
petertJ1367ST Family Windermere, Lake District, Cumbria, England
10
Stay at the hilton garden inn Bangkok
Pros:

Excellent location . Clean practical hotel . Good management,warm welcome . Acceptable breakfast . Value for money

2026-06-04 via Tripadvisor
B
Boubacar solo_traveller fr
8
Bien
Pros:

Petit déjeuner top

Cons:

Peu d'équipement dans la salle de sport

2026-06-04 via Nuitee
A
Arbis couple al
10
2026-06-02 via Nuitee
L
Leslie couple gb
9
Pros:

Nice room. Friendly staff. Very clean

Cons:

Not close to MRT or BTS

2026-05-30 via Nuitee
P
Prashant family_with_children us
6
Pros:

breakfast was nice

Cons:

room too tight

2026-05-27 via Nuitee