Hilton Garden Inn Bangkok Silom

Hotels
•
Hilton Garden Inn
8.6 (1534 reviews)
320 Silom Road , Bangkok , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room maintenance issues
Misleading dining information

Categories

Cleanliness
8.4
One review noted an unpleasant smell in the room.
Service
10
Overall staff was praised for helpfulness and friendliness.
Location
9.4
Convenient location with easy access to transportation.
Room Quality
7.9
Some rooms were reported as needing updates and maintenance.
Amenities
8.9
Amenities like a convenience store nearby were mentioned positively.
Value for Money
7.4
Some guests felt misled about the dining options included in the package.
Food and Beverage
7.9
Food was okay but repetitive over a four-night stay.
Overall Experience
8.9
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Central Location and Convenient Transportation
Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS is ideally situated on Silom road, offering easy access to key transportation hubs like Taksin and Surasak BTS stations. Guests can explore the city with ease, thanks to the hotel's free shuttle service to Sala Daeng BTS station and proximity to Sathorn pier.

Modern Comfort and Amenities
Experience a comfortable stay in the hotel's modern and spacious rooms, complete with essential amenities like a flat-screen TV, minibar, and en suite bathroom. Relax by the outdoor pool, work out at the fitness centre, or pamper yourself with a sauna session.

Dining and Entertainment Options
Indulge in culinary delights at The Square Restaurant, serving a variety of Thai and international dishes. Unwind with drinks and live music at the stylish Stone Bar or opt for 24-hour room service for ultimate convenience.

Book your stay at Novotel Bangkok Silom Road Hotel - SHA EXTRA PLUS for a seamless blend of comfort and convenience.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for THB 1,060 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1534 reviews
Cleanliness: 8.4
Service: 10
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
N
Nitika Panjwani • family_with_children • in
10
2026-07-17 • via Nuitee
A
Aleksei • couple • il
10
Pros:

все

2026-07-16 • via Nuitee
S
Sheikh • couple • pk
10
My stay was fantastic
Pros:

Staff was Awesome

Cons:

Nothing

2026-07-13 • via Nuitee
V
Vivekanandan • solo_traveller • in
8
Location advantage and competitive pricing
Pros:

The Location is good with a comfortable entrance for boarding and alighting and the reception was quick in checking in and check out The staff at Stone Bar ware courteous and excellent menu & Drinks

Cons:

the Bath room need some plumbing repoair of the hand shower. the Rooms are pretty small for a star hotel. The Toilet room is calustrobhopic and storage space is fquite limited . hardly any vegetaian dishes in the break fast menu

2026-07-13 • via Nuitee
S
Sneha • extended_group • in
10
Very comfortable
Pros:

Clean property

Cons:

Nothing

2026-07-13 • via Nuitee
A
Abdullah • couple • ae
10
2026-07-12 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-07-11 • via Nuitee
T
Traveler23493558186 • Family
10
Breakfast experience
Pros:

The breakfast buffet staff is exceptional. They are very kind and respectful. The servers, counter staff, and hosts and hostesses are thr best. Kudos to Mr. K-pop for leading such a great team. Great food ad well.

2026-07-08 • via Tripadvisor
J
jajavalB • Solo travel • Lampang, Lampang Province
8
best location , reasonable price
Pros:

this hotel locates in Silom area, where traffic is very bad . Room is equipped with facilities , as 3-4 stars standard .I was upgraded to higher floor and room was very spacious, both bathtub, shower room . living room area and sleeping area are separated . stone bar and restaurant is on same floor with lobby , there are no restaurants and convenient stores on neighbors .

2026-07-08 • via Tripadvisor
G
Gajendra • couple • in
7
Pros:

no complementry provide.

Cons:

water is also chargable. no complementary for toothpaste brush.

2026-07-07 • via Nuitee
J
Jason • couple • th
7
It was fine. No major complaints. Well maintained and managed.
Pros:

Location had easy access to major roads, so easy to get in and out. The hotel felt clean and well maintained and modern. The downstairs lounge had a good amount of traffic without being obnoxious. The live music was nice.

Cons:

Small room with a strong air conditioner and no way to crack a window. Got pretty cold and humid at the same time. Not ideal for sleeping. But it was manageable.

One small detail: it is easy to miss the parking entrance right off the intersection, and it is not easy to get back to it once you pass.

2026-07-05 • via Nuitee
W
Wai Yuen • couple • gb
8
Pros:

Good location, the sauna in gym changing room.

2026-07-04 • via Nuitee
Y
yellowcockatiel • Couples • Australia
10
Great value for a short stay
Pros:

We arrived late in BKK and opted for this hotel for a one night layover. As Hilton members, we appreciated the room upgrade (even though not required for a HGI) and the complimentary breakfast. We recommend the hotel for its affordability and value!

2026-06-30 • via Tripadvisor
C
Carvalho • couple • br
5
2026-06-30 • via Nuitee
G
Golubov • solo_traveller • dk
7
Pros:

Beliggenhed et super

Cons:

Samlingen med andre hoteller så kan de godt gøre det bedre også på grund af navnet.... det var ikke noget woow faktorer...

2026-06-28 • via Nuitee
E
Enes • solo_traveller • tr
1
2026-06-28 • via Nuitee
Y
Younis • couple • bh
9
2026-06-28 • via Nuitee
C
Cathy • couple • re
9
Cons:

J’ai été surprise de voir qu’il n’avait pas de nécessaire de toilette brosse à dent rasoir comme dans la plupart des hôtels

2026-06-27 • via Nuitee
W
Willie • couple • sg
10
enjoyed much
Pros:

comfortable , clean , helpful staff

Cons:

a little worn , much hint of previous Novotel

2026-06-24 • via Nuitee
S
Sightsee22339504953 • Family • Vancouver, British Columbia
10
Exceptional breakfast and outstanding service
Pros:

A special shout-out to three staff members: Pop,Jessica and Dream they did an incredible job, showing great efficiency and top-notch professionalism. Their hard work and attentive service truly made my mornings special. Highly recommended!

I had a wonderful stay at this hotel.

2026-06-22 • via Tripadvisor