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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
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Property Description
Stunning Views and Modern Comforts
Luxurious Amenities
Perfect Location for Exploring Sao Paulo
Experience the breathtaking panoramic views of Ibirapuera Park from the comfort of your room at Grand Mercure SP Itaim Bibi. Indulge in the modern and luxurious amenities including an outdoor pool, sun terrace, and fitness centre. The hotel's prime location in the lively Itaim Bibi district offers easy access to top attractions like Ibirapuera Park and the Modern Art Museum. After a day of exploring the city, unwind with a delicious meal at the on-site restaurant offering international cuisine and fine wines. Book your stay now and elevate your Sao Paulo experience with us!
Please note that children must be accompanied by their parents.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.
Maintain your workout routine without leaving your room with our exclusive In-room Fitness! You will have access to a bike, mats, weights and live online classes with specialized supervision. All this for an additional daily fee, offering convenience and well-being during your stay. Service subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Café da manhã bom.
Pra ficar um serviço de massagem relaxante.
Great facilities, spacious room, and an excellent location.
The hotel has good facilities and an excellent location, but the service needs significant improvement, especially considering the price.
We were placed in a room facing a construction site, which was very noisy in the morning. Staff also knocked on our door at least twice a day to ask whether we had consumed anything from the minibar. I have stayed in many hotels in Brazil and abroad and have never experienced this before. I asked if they could simply check the minibar at checkout, but they said no and told us to put the “Do Not Disturb” sign on the door. The whole situation was very strange and inconvenient.
We also requested bathrobes because we were getting ready for a wedding, but were told they were only available for certain room categories. I even offered to pay for them, but the answer was still simply no. There was no effort to offer an alternative or accommodate the request.
I had informed the hotel in advance that our flight would arrive early and requested early check-in. The hotel appeared to be very quiet and far from full, yet we were still charged for it. I did not even bother asking for late checkout and instead paid for an additional night.
Breakfast also needs major improvement.
Overall, the hotel is not flexible or particularly accommodating. The facilities and location are good, but based on the service we received, I honestly do not feel the stay was worth the money.
Limpeza e tamanho do quarto
Localização
Amazing hotel, great location, amazing staff.
I am speechless.
De tudo !!
Excelente hotel. Ótima localização. Funcionários atenciosos. Limpeza impecável.
Conforto da cama, bons lençóis e banheiro .
Do local do café da manhã. Você tem que passar pelo cozinheiro preparando refeições e a gente fica com cheiro de comida. O local do café é mal organizado, meio misturado as comidas. Pouca variedade de pães e as frutas mal apresentadas. Senti falta de uma torradeira para aquecer os pães. Nenhum funcionário oferece a possibilidade de ovos, omelete. Ficamos hospedados sete dias e em nenhum dia fomos avisados se haveria possibilidade de pedir qualquer prato para o café.
otima!
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