ibis Melbourne - Glen Waverley

Hotels
•
ibis
7.6 (2388 reviews)
297 Springvale Road , Glen Waverley , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near train station, restaurants and Chinatown
Clean and comfortable rooms with good beds
Friendly and helpful staff reported by many guests
Secure on-site parking available
Cons:
Paid parking ($20/day) and occasional access/key-card issues
Limited amenities (single laundry machines, outdated TVs)
Some maintenance/cleanliness lapses (hairs in shower, sink issues, occasional smells)
Inconsistent food service (limited kitchen hours on weekends) and variable breakfast quality
Reported inappropriate behaviour by a night-shift staff member

Categories

Cleanliness
8.3
Generally praised as clean and tidy across many reviews, with occasional issues noted (hairs on shower wall, minor smells).
Service
7.6
Staff frequently described as friendly and helpful, but service inconsistencies were reported (few staff at times, not informed about lift card, early-morning housekeeping knock) and one serious safety/behaviour concern from a night-shift employee.
Location
9.2
Consistently highlighted as a major strength (close to Glen Waverly station, restaurants and Chinatown); location is a recurring positive in many reviews.
Room Quality
7.4
Rooms described as comfortable with good beds; some maintenance and comfort issues mentioned (broken sink stopper, occasional unpleasant smell, non-smart/dated TV, temperature control quirks).
Amenities
6.8
Mixed: secure on-site parking and basic amenities available, but limited laundry facilities (one washer/dryer), outdated TV options and some access/key-card issues; parking is charged separately.
Value for Money
7
Perceptions vary: several guests called it good value or best value, while others were frustrated by extra charges (eg. $20/day parking) and limited weekend restaurant service.
Food and Beverage
7
Breakfast buffet was praised by some but described as basic by others; criticisms include limited kitchen hours on weekends and occasional quality/temperature issues (wine not cold).
Overall Experience
7.5
Overall positive sentiment with many recommendations and repeat intentions, tempered by the mixed service and amenity issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Hotel Near Melbourne

Convenient Location: Situated just a short drive from central Melbourne and Tullamarine Airport, the hotel is surrounded by the bustling Glen shopping centre, bars, and restaurants, making it an ideal choice for travelers looking for a vibrant atmosphere.

Comfortable Rooms: The rooms at Ibis Glen are designed with modern furnishings, featuring amenities such as a flat-screen TV, large windows offering natural light, and a spacious work desk, ensuring a comfortable stay for guests.

Amenities Galore: From versatile meeting rooms to convenient dry cleaning and laundry services, the hotel caters to the needs of both leisure and business travelers. Additionally, guests can enjoy the buffet breakfast, unwind at the bar, or dine at the bistro for a complete and satisfying experience.

Book your stay at Ibis Glen Waverley now for a memorable and convenient accommodation experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

7.6
Based on 2388 reviews
Cleanliness: 8.3
Service: 7.6
Location: 9.2
Room Quality: 7.4
Amenities: 6.8
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.5
P
Peter • family_with_children • au
10
Pros:

Convenience, facilities and secure car park.

Cons:

Nil - nothing to fault from my perspective.

2026-10-31 • via Nuitee
M
Mckeen • family_with_children • au
10
2026-10-30 • via Nuitee
E
Edwin • family_with_children • co
7
2026-10-29 • via Nuitee
B
Boun • family_with_children • au
9
2026-10-29 • via Nuitee
W
W.Sithum Vipulika • couple • au
7
Pros:

Location

Cons:

Bath room sink drain stopper was broken it wil
Jam when close it

2026-10-29 • via Nuitee
A
Avinesh • solo_traveller • au
1
2026-10-29 • via Nuitee
A
Amy • solo_traveller • au
9
2026-10-28 • via Nuitee
R
Ravneet • extended_group • au
9
2026-10-26 • via Nuitee
H
harloff • couple • au
10
2026-10-26 • via Nuitee
A
Afrah • couple • au
6
2026-10-26 • via Nuitee
P
Peter • family_with_children • au
10
Pros:

Friendly staff

Cons:

Cost of breakfast

2026-10-25 • via Nuitee
M
Melinda • solo_traveller • au
10
Thankyou I would definitely recommend and will return again when need to arrange a short stay.
Pros:

Extremely comfortable clean and friendly service having had to book quickly for 1 night.

2026-10-24 • via Nuitee
N
Nirav • solo_traveller • au
7
2026-10-20 • via Nuitee
L
Lanka • couple • us
8
Comfortable easy access to restaurants etc.
Pros:

Bed was comfortable.

Cons:

None

2026-10-20 • via Nuitee
W
Ward • couple • au
9
Perfect
Pros:

Convenient clean and big rooms

2026-10-18 • via Nuitee
E
Elizabeth • family_with_children • au
10
Pros:

Location, price and staff

Cons:

N/A

2026-10-18 • via Nuitee
Y
Yuyu • solo_traveller • au
8
Good
Pros:

Easy to find, clean and quit.

Cons:

Quit is wired. Cover hot, not cold.

2026-10-18 • via Nuitee
W
Ward • couple • au
9
Pros:

Perfect location

Cons:

Friendly helpful staff and great location

2026-10-18 • via Nuitee
K
Keith • couple • au
9
2026-10-18 • via Nuitee
H
Hajime • couple • au
8
2026-10-17 • via Nuitee