Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent beachfront location
Very clean property
Friendly and helpful staff
Delicious breakfast/buffet
Complimentary lounge treats and slushies
Two pools
Spacious, comfortable rooms (when not affected by issues)
Cons:
Noise in some rooms (toilets flushing, street/room noise)
Old facility / bathrooms need renovation
Elevator congestion and wait times
Pool occasionally out of order
Breakfast service issues (food removed early) and a reported manager/customer service incident
Room heater/aircon failures and limited in-room dining menu
Limited restaurant options nearby

Categories

Cleanliness
8.8
Generally praised as very clean and spotlessly maintained in multiple reviews (e.g., 'Very clean property', 'spotlessly clean'), with one comment noting the buffet line 'wasn’t exactly fresh'.
Service
8.5
Staff repeatedly praised as friendly, warm and helpful (receptionists, cleaners, managers moved guests/issued refunds). Some service issues noted around breakfast removal and a problematic pre-arrival charge/link.
Location
8.8
Excellent beachfront location and proximity to the beach frequently highlighted ('perfect location', 'beachfront'), though a few guests noted limited nearby restaurant options.
Room Quality
7.5
Mixed feedback: rooms described as spacious and comfortable when good, but several reports of noisy rooms, old facility/bathroom needing renovation, heater/aircon failures and elevator delays.
Amenities
8.4
Amenities like pools (two pools), lounge treats and complimentary slushies/tea/ice-cream are appreciated; some amenities issues reported (pool occasionally out of order, congested lifts).
Value for Money
8.1
Generally seen as good value given cleanliness, location and breakfast; however, complaints about missed paid breakfast service and an unexplained pre-arrival charge (later refunded) slightly lower perception.
Food and Beverage
8.5
Breakfast and buffet frequently praised ('delicious', 'incredible breakfast buffet'), along with complimentary drinks/snacks; negatives include early removal of breakfast items causing cold food, 'line' freshness and a limited in-room menu.
Overall Experience
8.6
Most guests report a lovely stay and intention to return, praising staff, cleanliness and breakfast; overall positive despite isolated issues with noise, older facilities and occasional amenity failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:06

Property Description

Luxurious Accommodations
Indulge in spacious rooms and suites with modern amenities, LCD TVs, and stunning ocean views from furnished balconies.

Gourmet Dining
Savor delectable buffet and à la carte options at the Versailles Restaurant or enjoy a relaxing afternoon tea with ocean views at the Florida Lounge.

Premium Leisure Facilities
Unwind with indoor and outdoor swimming pools, sauna, squash court, and a rooftop bar offering breathtaking sunset views.

Experience the ultimate beachfront getaway at Blue Waters Hotel. Book now to enjoy a memorable stay in Durban's vibrant North Beach area.

Important information:

Please note that the parking entrance height is restricted to 6.1 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 20000 reviews
Cleanliness: 8.8
Service: 8.5
Location: 8.8
Room Quality: 7.5
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 8.6
A
Amanda • family_with_children • za
7
2026-08-22 • via Nuitee
T
Thamsanqa • family_with_children • za
7
2026-08-22 • via Nuitee
S
Sinentlahla • extended_group • za
8
2026-08-22 • via Nuitee
A
Amanda • family_with_children • za
7
2026-08-22 • via Nuitee
E
Eva • family_with_children • za
10
2026-08-22 • via Nuitee
L
Lungi Ndlanzi • solo_traveller • za
10
Blue Waters Hotel for rugby match night
Pros:

Warm welcome from the staff at reception. Liked the sea view from the room. Breakfast options were amazing.

2026-08-22 • via Nuitee
Z
Zimu • solo_traveller • za
10
2026-08-22 • via Nuitee
M
Mthiyane • couple • za
10
2026-08-22 • via Nuitee
P
Pheladi • solo_traveller • za
4
Pros:

Convenience close to places we needed

Cons:

The noise

2026-08-22 • via Nuitee
A
Amanda • extended_group • za
10
We had such an amazing time
Pros:

Everything about the hotel

Cons:

Nothing at all

2026-08-22 • via Nuitee
T
Thabisile • solo_traveller • za
8
My stay was excellent thank you
Pros:

Breakfast was ok

Room the bathroom and the shower was not cleaned properly the toilet seat is loose , thr toilet flushing system needs to be repaired, lastly the sausages were nit well-done for breakfast

Cons:

Nothing

2026-08-22 • via Nuitee
N
Nhlanhla • solo_traveller • sz
10
Pros:

It's quiet. Close to the sea and Suncoast where we got our lunch and breakfast

Cons:

Parking space in front of the hotel is scarce.

2026-08-22 • via Nuitee
K
Katlego • solo_traveller • za
10
Pros:

The customer service was beyond exceptional

2026-08-22 • via Nuitee
M
Maanda • couple • za
10
2026-08-22 • via Nuitee
S
Sayed • solo_traveller • za
10
Pros:

Very comfortable, friendly staff, good breakfast range ... Best location ,
Impressed with the yummy snacks, ice cream and drinks for free during the day.

Cons:

No issues everything was good. Will be back

2026-08-22 • via Nuitee
K
Kaylin • family_with_children • za
4
Was a good stay but the staff need to tighten up
Pros:

Location

Cons:

Nothing

2026-08-22 • via Nuitee
N
Nare • solo_traveller • za
9
2026-08-22 • via Nuitee
P
PAulina • solo_traveller • za
8
2026-08-22 • via Nuitee
N
Nhlangano • solo_traveller • sz
8
The variety in the breakfast is not a big deal, only if it can be appealing and tasty.
Pros:

Staff was friendly

Cons:

Variety in the breakfast is not much and that it's not nice. If only is was nice or tasty.

Heated pool was not heated

2026-08-21 • via Nuitee
R
Ramonafu • solo_traveller • za
10
Pros:

It was our second stay and everything is perfect.

2026-08-21 • via Nuitee