FLEXSTAY INN Sugamo

Hotels
•
Mystays Hotel Group
7.9 (754 reviews)
Toshima-ku Sugamo 3-6-16 , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
Guests can opt-out any cleaning services during stay
Thermometers for guests provided by property
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Lovely staff
Cons:
Limited room space
High price for some guests
Noise disruptions in some rooms

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.8
Service was generally appreciated, with only a few minor complaints.
Location
8.5
The hotel is conveniently located near key landmarks and public transport.
Room Quality
7.7
Rooms were generally comfortable, although some guests mentioned size constraints.
Amenities
7.2
The amenities offered were satisfactory, with some room for improvement.
Value for Money
7.2
Mixed reviews with some feeling the price was high for the services offered.
Food and Beverage
7.3
Food services were generally well-received, with a few suggestions for improvement.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:56

Property Description

Convenient Location
Flexstay Inn Sugamo, just a 6-minute walk from JR Sugamo train station, offers easy access to Tokyo Station in just 18 minutes. Explore the city effortlessly from this central location.

Comfortable Rooms and Amenities
Enjoy the convenience of free WiFi, en suite bathrooms, and in-room facilities including a TV, mini-refrigerator, and complimentary bathroom amenities. The air-conditioned rooms ensure a comfortable stay, with added perks like a hair dryer and cozy slippers.

Convenient Facilities
Make use of the coin-operated laundrette, vending machine, and microwave oven during your stay. Additionally, fax/photocopying services are available for your convenience. Everything you need for a pleasant stay is right at your fingertips.

Book your stay at Flexstay Inn Sugamo now for a seamless Tokyo experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note that the main entrance and front desk are closed from 18:00 to 09:00 the next day.

Full payment is required upon check in.

The front desk is open until 18:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a photocopied booking confirmation upon check-in.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 754 reviews
Cleanliness: 8
Service: 8.8
Location: 8.5
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 8.5
G
Giovanni Jacob • solo_traveller • mx
7
Good Value for money
Pros:

good location and staff, room is a bit outdated but comfortable

Cons:

it is clean but does not feel super clean

2026-06-02 • via Nuitee
M
MICHI • solo_traveller • jp
7
Pros:

小学生の孫と3人の宿泊でしたが小学生の子供のお金はいらなかったのがたすかりました。
部屋も広かったので良かったです。

Cons:

洗面所にゴミ箱がなかったので部屋まで捨てに行かなくてはならなかったことです。

2026-05-28 • via Nuitee
L
Luca • solo_traveller • it
9
2026-05-28 • via Nuitee
D
Demir • solo_traveller • tr
10
Pros:

Gayet sessiz. Temiz. Güleryüzlü ve yardımsever personeller. Ulaşımı kolay. Fiyat performans için harika bir otel.

Cons:

Sigara içme alanı olabilirdi. Odalarda ütü yoktu.

2026-05-26 • via Nuitee
Влад • solo_traveller • ua
9
Pros:

Close to the Yamanote Line (Sugamo Station), about a 8-minute walk. Nice and clean room. There is a slight smell of smoke, but since it is a smoking room, it's okay.

2026-05-25 • via Nuitee
匡詞 • solo_traveller • jp
5
2026-05-25 • via Nuitee
C
Chia Chen • solo_traveller • tw
1
2026-05-22 • via Nuitee
I
Itsuko • solo_traveller • jp
8
快適でした。
Pros:

街中の割にはお得な料金でした。周囲にもスーパーがあり便利でした。

Cons:

ちょっとわかりづらい場所にあり、かつフロントが18時で閉まっておりました。

2026-05-22 • via Nuitee
R
Reilly • solo_traveller • au
9
2026-05-19 • via Nuitee
K
KIMITAKA • solo_traveller • jp
10
2026-05-18 • via Nuitee
P
peiying • solo_traveller • tw
9
2026-05-17 • via Nuitee
H
hiroki • solo_traveller • jp
7
2026-05-09 • via Nuitee
J
Jesse • solo_traveller • us
6
2026-05-04 • via Nuitee
Y
YOSHIHIRO • solo_traveller • jp
6
2026-04-28 • via Nuitee
赤木 • solo_traveller • jp
8
Pros:

スタッフの対応。

Cons:

トイレで内容物が流れない時があった。

2026-04-24 • via Nuitee
R
RIKA • solo_traveller • jp
10
また利用したいと思います
Pros:

立地が最高でした！
更にスタッフの方の対応がとても丁寧で色々お気遣い頂きありがたかったです

Cons:

やや、外の音や隣の音が気になることがありました

2026-04-19 • via Nuitee
E
Eric • solo_traveller • fr
10
Pros:

Super emplacement pour le prix ces parfait

2026-04-14 • via Nuitee
K
Katie • solo_traveller • ie
10
2026-04-14 • via Nuitee
H
hiromi • couple • jp
4
お値段なりのホテル
Pros:

駅からまぁまぁ近いかった事。

Cons:

シャワーカーテンが短い。換気扇のせいかシャワーを浴びているとシャワーカーテンが体に張り付いて気持ち悪かったです。

2026-04-09 • via Nuitee
W
Wade • solo_traveller • gb
7
2026-04-04 • via Nuitee