FLEXSTAY INN Sugamo

Hotels
•
Mystays Hotel Group
7.9 (784 reviews)
Toshima-ku Sugamo 3-6-16 , Tokyo , jp
+81 3-5974-9150

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Lift / Elevator
Fax/photocopying
Daily housekeeping
Vending machine - drinks
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Lovely staff
Cons:
Limited room space
High price for some guests
Noise disruptions in some rooms

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.8
Service was generally appreciated, with only a few minor complaints.
Location
8.5
The hotel is conveniently located near key landmarks and public transport.
Room Quality
7.7
Rooms were generally comfortable, although some guests mentioned size constraints.
Amenities
7.2
The amenities offered were satisfactory, with some room for improvement.
Value for Money
7.2
Mixed reviews with some feeling the price was high for the services offered.
Food and Beverage
7.3
Food services were generally well-received, with a few suggestions for improvement.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:56

Property Description

Convenient Location
Flexstay Inn Sugamo, just a 6-minute walk from JR Sugamo train station, offers easy access to Tokyo Station in just 18 minutes. Explore the city effortlessly from this central location.

Comfortable Rooms and Amenities
Enjoy the convenience of free WiFi, en suite bathrooms, and in-room facilities including a TV, mini-refrigerator, and complimentary bathroom amenities. The air-conditioned rooms ensure a comfortable stay, with added perks like a hair dryer and cozy slippers.

Convenient Facilities
Make use of the coin-operated laundrette, vending machine, and microwave oven during your stay. Additionally, fax/photocopying services are available for your convenience. Everything you need for a pleasant stay is right at your fingertips.

Book your stay at Flexstay Inn Sugamo now for a seamless Tokyo experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note that the main entrance and front desk are closed from 18:00 to 09:00 the next day.

Full payment is required upon check in.

The front desk is open until 18:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a photocopied booking confirmation upon check-in.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.9
Based on 784 reviews
Cleanliness: 8
Service: 8.8
Location: 8.5
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 8.5
H
Hiroshi • solo_traveller • jp
6
お得感感じました
Pros:

洗面台が独立してた事

Cons:

チェックインが24時までだった事

2026-08-29 • via Nuitee
E
Enrico • solo_traveller • it
9
2026-08-28 • via Nuitee
家源 • solo_traveller • tw
7
Pros:

飯店工作人員友善~

Cons:

設備、房間有點老舊，門口有大樓梯，不太適合有大件行李的旅客。

2026-08-20 • via Nuitee
A
Akaxyz • solo_traveller • fr
9
Pros:

Le personnel de l'accueil était très gentil, j'ai pu resté 2h de plus dans la chambre en payant un supplément, tout était en autonomie les entrées et sorties de l'hôtel.

Cons:

Pour le check-in l'entrée se trouve en sous sol avec 2 valise c'est un peu gênant mais pas grave

2026-08-19 • via Nuitee
F
Fab • solo_traveller • gb
10
Very good stay, good location and very friendly staff
Pros:

It was in a good location, very close to the station. The staff were really nice and friendly, they explained everything very well even though English isn't the first language.

Cons:

The bidet didn't work but the rest of the toilet and shower worked well.

2026-08-18 • via Nuitee
蔡 • solo_traveller • tw
6
2026-08-14 • via Nuitee
H
Hsin-Hao • solo_traveller • tw
8
地點我覺得蠻棒的！雖然離車站有一段路，但沿途幾乎都有遮陽的屋頂。週邊吃飯便宜美味！
Pros:

房間有微波爐、電磁爐、鍋子

Cons:

一定要講的話，就是要自己丟垃圾。另外入住要從地下一樓進去（但沒有電梯）

2026-08-14 • via Nuitee
A
Ata • solo_traveller • tr
7
Gayet güzel
Pros:

Sakin bir yer, trene yakın sayılır 7-8 dakikalık yürüme mesafesi, personel çok nazikti, gayet memnun kaldığımı söyleyebilirim. Son gün uçağımıza çok vakit olduğu için valizlerimizi otelde depolamamıza izin verdiler işimizi çok kolaylaştırdı.

Cons:

Bir daha Tokyo'da kalırsam büyük ihtimalle gece de çıkıp gezilebilecek bir yerde kalabilirim ama trenle her yere ulaşım sağlayabilirsiniz.

2026-08-13 • via Nuitee
伊藤 • solo_traveller • jp
7
2026-08-12 • via Nuitee
L
Lisa Marie • solo_traveller • de
8
Pros:

Die Unterkunft war ein einem sehr ruhigen Teil von Tokyo, trotzdem hat man alles schnell erreichen können. Das Personal war sehr freundlich und zuvorkommend

Cons:

Die Ausstattung ist etwas veraltet aber nichts das großartig negativ ist

2026-08-11 • via Nuitee
M
Melih • solo_traveller • tr
10
2026-08-10 • via Nuitee
M
Mikhail • solo_traveller • ru
10
2026-08-06 • via Nuitee
C
Caner • solo_traveller • tr
9
2026-07-24 • via Nuitee
G
Gülşah • solo_traveller • tr
6
Pros:

Konumu bence iyiydi metroya yakındı

Cons:

Yerler halıflex alerji açısından iyi değil odamı 13günlük uygun fiyatla tutunca temizlik hizmetinden faydalanamadım çöpümüde gösterdikleri yere hergün kendim attım bunu gidince öğrendim

2026-07-20 • via Nuitee
R
Roman • couple • rs
8
2026-07-13 • via Nuitee
B
Burak • solo_traveller • be
6
2026-07-13 • via Nuitee
H
Hakim • extended_group • fr
10
Confort
Pros:

Super accueil, serviable, souriant et disponible tout le long du séjour

2026-07-11 • via Nuitee
H
Hau Chi Bob • solo_traveller • hk
10
2026-07-10 • via Nuitee
J
Joanna • solo_traveller • nl
10
2026-07-10 • via Nuitee
H
Haruka • solo_traveller • jp
4
Pros:

駅が使いやすい

Cons:

キレイではなかった
歯磨き用のコップがなかった

2026-07-09 • via Nuitee