The Cycad Lodge & Chalets

Hotels
8.7 (604 reviews)
17B Koraalboom Avenue, West Acres , Nelspruit , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Great location
Cons:
Hard mattresses
Limited breakfast options
Noise disturbances

Categories

Cleanliness
8.48
Cleanliness was generally praised but had some issues with the beds and maintenance.
Service
8.95
Friendly staff and good service overall, despite some comments on availability.
Location
8.89
Great location with proximity to attractions.
Room Quality
8.54
Rooms were modern and comfortable, but mattress firmness was frequently noted.
Amenities
8.77
Excellent amenities overall, though there were comments about the bed's comfort.
Value for Money
8.63
Value was generally good, though some guests felt pricing on breakfast was high.
Food and Beverage
8.28
Limited options for food and beverage, with particular criticism of breakfast offerings.
Overall Experience
9.05
Most guests had a positive overall experience with many expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:10

Property Description

Tranquil Accommodation in Nelspruit
The Cycad Lodge & Chalets in Mpumalanga offers serene lodging minutes away from Nelspruit's bustling center.

Amenities for a Relaxing Stay
Enjoy a refreshing swim, delicious BBQ, exciting games, and delectable dining options on-site at The Cycad.

Comfortable Rooms with Modern Features
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and scenic views of the pool or garden.

To experience the perfect blend of relaxation and convenience, book your stay at The Cycad Lodge & Chalets now.

Important information:

Please note that the hotel does not serve nor allow alcohol on the premises.
We do not allow Photoshoots, and no visitors are allowedThis property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MQP

Location

Guest Reviews

8.7
Based on 604 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.05
E
Elizabeth • solo_traveller • za
10
2026-08-10 • via Nuitee
Z
Zanele • family_with_children • za
10
2026-08-10 • via Nuitee
H
Heinz • solo_traveller • za
3
Do NOT recommend Cycad Lodge!!
Pros:

Gardens. Bed

Cons:

1. Damage on the wall to the WC that was patched up but not painted
2. Noise levels from 16:00 to 20:30 outside in the garden area in front and behind the room
3. Guests taking calls on their mobile phones in the passage/garden area that was very loud and on speaker
4. Guests shouting at the top of their voices at 4am !!... when coming back in a drunken state walking past our room with no consideration for otjer Guests
5. Parking across a main road from the establishment . When leaving, we had cross this main road with our suitcases and hand luggage p
6. Breakfast costs at R200 a person (which we chose not to have because of the costs) when this could have / should have been included in the price (R1400 per night)
7. ONLY Open View channels on the television and no DSTV bouquet to chose from
7. NOT a 4 star establishment because of ALL of the above mentioned issues

WILL NOT SEE ME AGAIN (travel to Nelspruit every 4 months for business). Would rather stay in a City Lodge !!!

2026-08-07 • via Nuitee
M
Mathlakoane • family_with_children • za
10
Pros:

Its very clean, quiet

Cons:

The passing of reception

2026-08-06 • via Nuitee
C
Colleen • couple • za
7
2026-08-06 • via Nuitee
B
Bathabile • solo_traveller • za
6
2026-08-05 • via Nuitee
P
Priscilla • family_with_children • za
7
Pros:

Nice clean rooms, appears newly renovated

Cons:

We were near the road side so often noisy. Alcohol free accommodation but many places near by.

2026-08-05 • via Nuitee
K
Khoza • couple • za
10
2026-08-04 • via Nuitee
S
Sipho Eddison • solo_traveller • za
10
Pros:

Very clean

Cons:

Pin of the safe to lock in my private firearm and staff didn't have the information. Also the parking is at the other side of the road.

2026-08-04 • via Nuitee
Q
Quentin • solo_traveller • fr
9
2026-08-02 • via Nuitee
E
Edwin • couple • za
10
2026-08-02 • via Nuitee
C
Chate • couple • za
10
2026-08-02 • via Nuitee
E
Elethu • couple • za
10
2026-07-22 • via Nuitee
P
Petunia • couple • za
10
2026-07-20 • via Nuitee
N
Nokubonga • solo_traveller • za
9
2026-07-18 • via Nuitee
A
Afrika • solo_traveller • za
10
Pros:

Very nice place. Close to mall

2026-07-14 • via Nuitee
K
Karabo • extended_group • za
9
2026-07-13 • via Nuitee
J
James • solo_traveller • za
9
2026-07-10 • via Nuitee
M
Matimbe • family_with_children • za
10
Pros:

Cycad lodge is very clean and comfortable. we had a very pleasant stay.

2026-07-06 • via Nuitee
P
Pascaline • couple • za
8
We really enjoyed our stay, everything was perfect except for the food however, we are definitely going back anytime soo
Pros:

The cleanliness and friendly staff, restaurants and the mall are easily accessible.

Cons:

I didn’t like the food. Everything was spicy and hot.

2026-07-06 • via Nuitee