Paihia Pacific Resort Hotel

Hotels
7.6 (2376 reviews)
27 Kings Road , Paihia , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean and spacious rooms
Affordable pricing
Cons:
Bed comfort issues
Cleanliness in bathrooms
Noisy amenities
Outdated facilities

Categories

Cleanliness
6.93
Multiple reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.4
Several reviews highlighted friendly and helpful staff.
Location
8.44
Reviews consistently praised the convenient location near the beach and attractions.
Room Quality
7.39
While some rooms were reported as clean and spacious, there were concerns about bed comfort.
Amenities
7.42
Amenities like the pool were well-received, but some facilities were described as outdated.
Value for Money
7.88
Guests felt the hotel offered good value for its location and amenities.
Food and Beverage
6.93
Some reviews indicated average breakfast options.
Overall Experience
7.4
Overall, guests had a pleasant experience, but some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:25

Property Description

Prime Location near Paihia Beach
Experience luxury just steps away from the sandy Paihia Beach at Paihia Pacific Resort. Enjoy the convenience of being a stone's throw away from the beach, perfect for a relaxing getaway.

Amenities for Relaxation and Recreation
Unwind in the outdoor pool or hot tub, stay active in the fitness center, and let the tour desk organize thrilling activities like horse riding and diving. There's something for everyone at Paihia Pacific Resort.

Comfortable Rooms with Modern Facilities
Indulge in rooms equipped with flat-screen TVs, refrigerators, and tea/coffee makers. With ironing facilities and hairdryers in each room, enjoy a comfortable stay with all the necessary amenities.

Book now to experience the perfect blend of relaxation and adventure at Paihia Pacific Resort.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.6
Based on 2376 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.4
M
Manas solo_traveller nz
10
Pros:

They provided a lovely yummy breakfast in the room early morning at 7.30AM on my special request. That was a wonderful gesture. Property is very close to the lovely serene beach. Would love coming back with my family.

2026-08-27 via Nuitee
A
Amitesh solo_traveller nz
9
Pros:

A night stay place to be away from busy life

Cons:

Central location
Nice place

2026-08-25 via Nuitee
M
Mel solo_traveller nz
7
Good
Pros:

It was good. I requested a bath which they made a room available to meet our needs with a 3 year old. Thank you.

Cons:

Toilet was blocked and took 3 hours to get hold of someone to come and fix. Need to have an after hours number incase of emergencies like this.

Hotel is being done up at the moment so the swimming pool and restaurant weren't available when we were there, which was a shame for my kids. Would have been good to have bowls for making brekki as kids had to use mugs for their coco pops.

2026-08-24 via Nuitee
A
ainslee solo_traveller nz
9
Pros:

Location great, room was clean.

Cons:

Not a dislike, just small requirements possibly, microwave plate and cutlery, as we brought cheese fr our crackers, and for us ladies a extra mirror by power point.

2026-08-16 via Nuitee
B
Barış Erhan solo_traveller nl
7
Pros:

Location, spacious rooms

Cons:

The staff didn't tell us how to use the heat pump effectively until we complained about a cold night. Apparently 30 celsius mode is less effective than 26 celsius which is quite counter intuitive, and should be explained upon arrival.

2026-08-12 via Nuitee
R
Raewyn solo_traveller nz
9
2026-08-10 via Nuitee
M
Maggqy couple nz
7
Pros:

Location was great

Cons:

Pretty tired & needs a bit of love

2026-08-09 via Nuitee
M
Melissa solo_traveller nz
5
2026-08-09 via Nuitee
L
Liz Short solo_traveller nz
8
Pros:

Easy access staff vibrant

2026-08-05 via Nuitee
J
Jasmine family_with_children nz
5
This place was very run down.
Pros:

The location

Cons:

Very run down

2026-08-03 via Nuitee
E
Ellie family_with_children gb
5
Pros:

Room was clean
Pool not working- informed prior to arrival but no reduction in price
Breakfast selection was ok - cereal was stale
Understand winter and therefore down season - all felt a bit tired.

Cons:

Staff were quite abrupt upon arrival. Unfortunately this left a sour task for the rest of the visit

2026-08-02 via Nuitee
J
Jacqueline solo_traveller nz
7
One night stay
Pros:

This is the 2nd time ive stayed here. Enjoyed it this time around just like the first time. I was upstairs this time and it was nice. Spacious and comfortable.

Cons:

Just the jug does not automatically switch off. Shower curtain could be longer too.

2026-07-25 via Nuitee
M
Melissa solo_traveller nz
10
Pros:

Location very friendly service

2026-07-23 via Nuitee
V
Vera solo_traveller nz
4
Disappointing
Pros:

Paihia

Cons:

The hotel.
I chose this hotel especially because they offered a breakfast buffet something I especially enjoy as part of the hotel experience. When we arrived we were told no breakfast was available. We got a $50 discount but without a kitchenette in the room you have to tell me how $50 replaces 3 breakfasts for 2 people when you are forced to eat outdoors.
The room felt old and old fashioned, beds were rock hard, shower cold or burning. The gym wouldn't open. The pool was under maintenance, no lounge no nothing. Basically no luxury feeling anywhere to be found. I rather would have paid less for a motel room where I could have cooked my own meal.

2026-07-19 via Nuitee
S
Sandra solo_traveller nz
7
Pros:

The spa , needs more heating

Cons:

To cold

2026-07-17 via Nuitee
A
AQUILA solo_traveller nz
6
2026-07-17 via Nuitee
K
Khurram family_with_children nz
7
Decent stay at good location
Pros:

Location

Cons:

Could have been cleaner and more comfortable.

2026-07-16 via Nuitee
K
Keesha couple nz
10
It was good would stay back
Pros:

Close to town

Cons:

Not much parking space, especially when theres a lot of people

2026-07-15 via Nuitee
P
Priti family_with_children nz
7
Ok for a short stay
Pros:

The Room was good

Cons:

Wasnt very clean

2026-07-15 via Nuitee
C
Chelsea solo_traveller nz
10
Great lil getaway!
Pros:

Loved the location. Close to my needs. Would come back again

Cons:

The body was low an watered down. But they had Shampoo available

2026-07-13 via Nuitee