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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Massage services
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Bingo
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Private picnics
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Wine release events
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Reception hall
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Swimming nearby
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Water tubing nearby
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Electric bicycle charging station
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Indulge in Modern Comforts
Experience a stay like no other at Hôtel Universel, Centre de congrès in Riviѐre-du-Loup, Quebec. Each guest room is equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and coffee facilities for your convenience.
Stay Active and Energized
Take advantage of the indoor pool and fitness centre during your stay. Whether you prefer a refreshing swim or a workout session, our hotel has everything you need to stay active and energized.
Convenient Amenities and Services
From small meeting rooms to direct access to a snowmobile trail in winter, Hôtel Universel offers a range of amenities to enhance your stay. Plus, with the Centre Hospitalier Regional du Grand-Portage just 3.3 km away, convenience is at your fingertips.
Contact us now to secure your reservation for a memorable stay at Hôtel Universel, Centre de congrès Riviѐre-du-Loup!
The health center and swimming pool area will remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 22, 2026 until Tue, May 26, 2026
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Easy location
Pillows looked like they had been used already as they were creased and not the freshest. Plus they were lumpy.
Very clean
N/A
Noices from the pool around 09h00 pm
I did not have breakfast as I didn’t know if it was included and I had a long day of driving ahead of me.p
Perhaps I should have researched the breakfast option before. If it was included I missed the option.
The room was comfortable. With a fire fighters convention going on, I thought it would be noisy but it wasn’t! I like that the hotel is pet friendly and our room had no carpet in it, plus we could open a window!
Usually, a hotel offers lotion, shower cap in the room but there was nothing! They did have shampoo, conditioner, shower gel in dispensers! I would’ve liked a shower cap! Especially for the price we paid!
Le spectacle que jai ete ,l'hôtel et le personnel
Rien de négatif
hotel na samym początku miasta, wygodne łóżka, przyjemna restauracja.
zimna woda w mniejszym basenie z bąbelkami - nie dało się wysiedzieć. Na basen zewnętrzny wejście możliwe przez SPA po zapłaceniu opłaty.
Un endroit invitant et reposant! Lit confortable. Le restaurant sers des repas savoureux ! Merçi à vous tous
La majorité du personnel était super, les salles étaient accueillantes, les repas étaient bons.
La piscine n’était pas accessible et la facture n’était pas la même que sur booking. Il ne voulait pas nous fournir la facture et mais lorsqu’ils ont acceptés de la donner, la facture du prix payer et celle sur booking n’était pas la même car ils n’ont pas appréciés que nous passions par booking plutôt que par eux.
La chambre est bien et bon matelas. Aucun produit d'hygiène sauf savon et shampoing.
Nous avions un souper de groupe : soupe, mets principal, café ou thé TIÈDE
pâtes à la carbonara : lardons nombreux et peu cuits (non croustillants)
Petit déjeuner buffet : tous les mets étaient vraiment tièdes ou froids. Les rôties froides et élastiques. Un grille-pain commercial serait nécessaire!!!
Very comfortable beds. Great climate control in the room. Good restaurant. Easy parking.
Propre. Calme.
Rien
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