Wynnstay Arms, Wrexham by Marston's Inns

Hotels
Marston's Inns
7 (3152 reviews)
Yorke Street , Wrexham , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
4.89
Negative sentiment noted; issues with cleanliness mentioned in reviews.
Service
7.86
Overall positive service experiences reported with staff being friendly and helpful.
Location
8.9
Consistently praised for its central location and convenience.
Room Quality
6.85
Mixed reviews, with some rooms described as comfortable but problems noted.
Amenities
5.88
Some amenities lacking, such as shower gel and clear parking information.
Value for Money
7.84
Generally seen as good value, especially for certain offerings.
Food and Beverage
6.89
Food was mentioned positively, though specifics on beverage experiences were sparse.
Overall Experience
6.86
Summarizes a generally positive experience with some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:08

Property Description

Welcome to The Wynnstay Arms Hotel!

Historic Charm and Modern Comforts
Step into our stately 18th-century building at the heart of Wrexham High Street. Enjoy comfortable en suite rooms equipped with all the amenities you need for a relaxing stay, including free Wi-Fi and parking.

Delicious Dining and Function Facilities
Indulge in a hearty full English breakfast to start your day or savor a delectable meal at our restaurant offering a variety of dishes from steaks to daily specials. Looking to host an event? Our hotel provides excellent function facilities for your convenience.

Explore North Wales
Conveniently located just a short drive away from Chester and other historic cities, our hotel serves as the perfect base for exploring Snowdonia and the charming coastal towns nearby.

Ready to experience the perfect blend of history and modernity? Book your stay at The Wynnstay Arms Hotel now!

Important information:

Any damage caused will be charged for by the hotel.

Guests driving to the property are advised to use the postcode LL13 8DJ to direct them to the car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

7
Based on 3152 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 6.86
S
Saurav couple se
1
I am regret
Pros:

Very rude and dirty service

Cons:

Toilet is very bad condition .stuffs are rude

2026-09-12 via Nuitee
C
Colum solo_traveller gb
7
2026-09-12 via Nuitee
M
Maura solo_traveller ie
7
Wrecked him !
Pros:

I liked that it was central.
Had a Restaurant and Bar..

Cons:

I didn't like that the corridors weren't hoovered.

2026-09-11 via Nuitee
M
Michael solo_traveller gb
6
2026-09-09 via Nuitee
B
Brandon couple gb
9
2026-09-09 via Nuitee
O
Ossama solo_traveller gb
8
2026-09-08 via Nuitee
S
Spencer couple gb
10
2026-09-08 via Nuitee
L
Leech solo_traveller gb
5
Pros:

Staff were lovely

Cons:

to the point of the cleanliness, the shower was mouldy, the plug hole was black. Hair on the floor. I asked for a double bed we were given 2 singles pushed together- soo uncomfortable 😑 i wouldn't recommend anyone to stay

2026-09-07 via Nuitee
R
Richard solo_traveller us
7
Great location. Needs updating.
Pros:

Location was great for restaurants and shopping. Walked to the soccer game. Breakfast was good.

Cons:

This hotel needs alot of updating. The carpets were dirty and the walls were dirty. It just needs some TLC.

2026-09-06 via Nuitee
L
Linda couple gb
7
Staff very friendly would stay again but not have breakfast
Pros:

The location was excellent and the parking good

Cons:

The breakfast was not very good and it was all large tables which I don’t like it felt like a canteen

2026-09-06 via Nuitee
T
thomas solo_traveller gb
10
2026-09-05 via Nuitee
J
Jamie couple gb
4
Cons:

The bathroom was unacceptable, there was Mold and chips in the bath , this room should not of been allocated Out. If I could get a refund. I will attach photos.

2026-09-05 via Nuitee
P
Paul solo_traveller gb
7
Excellent staff hampered by tired infrastructure.
Pros:

Exceptional staff who were very friendly and helpful.
Good breakfast.

Cons:

This hotel is tired and needs some tlc, and unfortunately Wrexham has some issues which need addressing. Having an "off licence" directly opposite feeding some of these issues is not helpful.

2026-09-04 via Nuitee
T
Trevor solo_traveller gb
1
Pros:

Location

Cons:

Arrived approx 7pm. No-one on Reception. Pressed bell numerous times before delightful young Lady appeared . Transpired she was the ONLY member of staff .... she ran the bar : served food : cleared tables as well as covering Reception .

Got our room , Huge disappointment .. booked a double bed got to single beds pushed together with a king-size fitted sheet and duvet on top.
Destroyed any romantic ideas we had and a terrible night's sleep. Room was small , plaster peeling off walls by bed and in bathroom . Rationed coffee tea and sugar . No double glazing , heard loud music from pub nearby. In morning condensation ran down old cold window
Breakfast toom very dated , old threadbare dirty carpet . Only one member of staff . Full English swimming in greasy fat.

Went to check out and lodge complaint but could not find staff member .
We left disgruntled , never to return .
Next day spoke to Duty Manager on phone regarding above . He apologised , said he would look into it and call me back ... He never did .!!!

2026-09-04 via Nuitee
S
SIKOR LONDON LTD solo_traveller gb
10
2026-09-04 via Nuitee
C
chestersteve couple gb
8
Comfortable Bed, Great Staff in Bar. Excellent location.
Pros:

Cheap and cheerful room.... Bar and Staff were fantastic on arrival and in the evening in the bar.
Room could do with a professional decorator/cleaner in as its clear from the walls as soon as you walk in are in a right mess and grubby. Not a good first impression but was only thee for the sleep and a shower.... Cup marks on the desk on arrival easily wiped off. Bed very comfy and bar /staff are great. Suppose get what you pay for...very good sleep.

Cons:

cleanliness in room and state of the walls, grubby not a good first impression literally the first thing when opening the door couple inches (Rm.16)

2026-09-02 via Nuitee
K
Keith couple gb
1
This hotel management has no respect for its guests, not with the rooms it expects them to stay in!
Pros:

Location and staff.

Cons:

Absolute disgusting rooms. Booking.com should review this hotel and ask how they dare charge 185 for two nights in rooms that have not been updated in at least 50 years. I won't be booking with booking.com in a hurry.

2026-09-01 via Nuitee
S
Sylvia solo_traveller gb
9
2026-09-01 via Nuitee
M
Marie family_with_children gb
7
Cons:

Night staff was unhelpful and rude

2026-08-31 via Nuitee
J
Jones solo_traveller gb
8
Pros:

Been Goint to the Wynstay in exess of 30 years.
Was there the morning Princess Diana was Killed and woke up with the shock that Rocked the World.
I Remember back it the 1960s the frontage you may see as a door was Actualy a tunnel / passage way for Horses as such.
Yes a magnificent building. The only Origonal structure is the verry front and the side wall along Charls St. Everything else was built it early 70s

Cons:

Dirty Kettle & Bath tub

2026-08-30 via Nuitee