Hotel Astoria

Hotels
8 (2280 reviews)
18 Rue Tourtel , Carcassonne , fr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2280 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
C
Caroline • solo_traveller • gb
10
Would stay again. Helpful staff and comfortable clean room
Pros:

Helpful staff, lovely clean room

2026-06-13 • via Nuitee
I
Isabelle • solo_traveller • ca
9
2026-06-13 • via Nuitee
A
annie-claude • extended_group • fr
8
2026-06-13 • via Nuitee
F
France • extended_group • ca
7
Satisfaisant!
Pros:

Nous n’avons pas déjeuner à cet endroit! Bon accueil et conseils judicieux de la dame à l’accueil!

Cons:

Porte de douche ne fermait pas bien!

2026-06-12 • via Nuitee
J
JAN • couple • be
6
Het is een slaapplaats, zonder meer
Cons:

Onverschillig personeel, allerlei defecten op de kamer, ongezellig.

2026-06-11 • via Nuitee
A
ANTHONY • solo_traveller • fr
8
Pros:

Un endroit extrêmement sympathique avec un accueil chaleureux un logement très spacieux et de bonne prestations. Hôtel traditionnel bien tenu à proximité de la gare sans en avoir les inconvénients

2026-06-11 • via Nuitee
M
Ma Carmen • solo_traveller • es
9
Pros:

TRATO PERSONAL. LIMPIEZA.
HABITACIONES COMODAS

Cons:

ESCALERAS MUY ESTRECHAS.
DIFICULTAD PARA SUBIR LAS ESCALERAS

2026-06-10 • via Nuitee
R
Rémy • extended_group • ca
8
2026-06-10 • via Nuitee
B
Bely13 • solo_traveller • fr
8
Pros:

Emplacement pratique près du Canal du Midi, quand on est à vélo. L'établissement dispose d'ailleurs d'un garage privé gratuit pour mettre les vélos à l'abri.
A seulement 20 minutes à pied de la cité.
Petit-déjeuner très copieux et varié.

Cons:

Rien, tout était parfait 👌

2026-06-09 • via Nuitee
U
Urszula • couple • pl
7
Pros:

ładne, miłe miejsce.

Cons:

Brak czajnika i lodówki

2026-06-09 • via Nuitee
S
Stephane • extended_group • mc
10
2026-06-09 • via Nuitee
R
Romain • solo_traveller • fr
10
Pros:

Parfait de l'accueil jusqu'au départ 👍.

2026-06-09 • via Nuitee
O
ODILE • solo_traveller • fr
6
Pros:

L emplacement

Cons:

Le manque de sourire du patron.... 😉

2026-06-08 • via Nuitee
R
Remy • extended_group • fr
6
Pros:

L’emplacement

Cons:

Le parking j’ai payer un bout de cour

2026-06-08 • via Nuitee
F
fontaine • solo_traveller • fr
8
2026-06-07 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Petit hôtel simple, calme, confortable et familial. Bon rapport qualité/prix.
Pros:

Hôtel simple et très bien. Bon accueil. Tout proche du canal du midi, ainsi que de la gare. Très calme. Aucun bruit de passage de voitures car sur rue très calme. Choix variés au petit déjeuner. Climatisation.J y retournerai volontiers....

Cons:

Pomme de douche non inclinable, mais c est pas grave

2026-06-07 • via Nuitee
T
Thierry • solo_traveller • fr
8
Pros:

Hôtel très bien situé et très bon accueil.

Cons:

Rien.

2026-06-07 • via Nuitee
A
Adriano • extended_group • it
7
2026-06-07 • via Nuitee
M
Moison • solo_traveller • fr
9
2026-06-07 • via Nuitee
L
Laure • family_with_children • fr
8
2026-06-07 • via Nuitee