Hotel Astoria

Hotels
8 (2339 reviews)
18 Rue Tourtel , Carcassonne , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Adequate amenities
Cons:
Occasional noise
Some rooms small
No elevator

Categories

Cleanliness
7.89
Multiple mentions of cleanliness in reviews indicate a generally acceptable level of cleanliness.
Service
8.36
Guests frequently highlight the friendliness and helpfulness of the staff.
Location
8.4
The location is praised for its proximity to the city center and attractions.
Room Quality
7.35
Some complaints about room size and amenities, but generally acceptable.
Amenities
7.88
Amenities like heating and parking are positively mentioned, though some areas could improve.
Value for Money
7.84
Good value for the pricing, as indicated by multiple reviews.
Food and Beverage
8.39
Praise for breakfast offerings and quality.
Overall Experience
7.86
General satisfaction expressed in most reviews, with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:45

Property Description

Central Location
Hotel Astoria is perfectly situated in the heart of Carcassonne, just a stone's throw away from the train station and a short stroll from the enchanting medieval city.

Comfortable Accommodation
With guest rooms spread across two buildings, including ground floor options, each room at Astoria Hotel offers modern amenities like a TV, telephone, and a private bathroom for your convenience and comfort.

Convenient Facilities
Enjoy the ease of private parking and garage services at Hotel Astoria, ensuring a hassle-free stay. Additionally, the proximity to the courthouse and the scenic Canal du Midi makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Astoria now for a memorable experience in Carcassonne!

Important information:

Please note that reception closes at 19:00 and that check-in is not possible after this time. If you plan to arrive outside of opening hours, please call the hotel to get access codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2339 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
T
Tucaii • solo_traveller • es
10
Pros:

T3nen un lloc segur per guardar la bici. Habitació amb aire acondicionat

2026-07-11 • via Nuitee
O
Oscar • solo_traveller • es
7
2026-07-11 • via Nuitee
D
Dolores • solo_traveller • es
8
2026-07-11 • via Nuitee
Y
Yves • solo_traveller • fr
8
Très correct.
Pros:

bon emplacement.
Personnel serviable et chaleureux.

Cons:

rien en particulier.

2026-07-10 • via Nuitee
N
Neus • solo_traveller • es
8
2026-07-10 • via Nuitee
M
Monique • solo_traveller • fr
9
Pros:

La clim avec 45° dehors !
Accueil très sympathique, merci.

Cons:

Petit-déjeuner à 12€

2026-07-09 • via Nuitee
I
Inoua • couple • fr
4
2026-07-08 • via Nuitee
P
Perassolo • couple • pt
7
Pros:

hotel di passaggio per una notte va bene

2026-07-07 • via Nuitee
J
Joseph • solo_traveller • nz
9
Pros:

10 minutes walk to the city and 20 to the castle cite'
Air con was very much appreciated, and the breakfast was good.
Staff were helpful, and put my bike in a locked garage for my stay

Cons:

It was ok

2026-07-06 • via Nuitee
S
Sofia • couple • es
7
2026-07-06 • via Nuitee
H
hugues • couple • fr
9
Pros:

simplicité et gentillese de l'accueil

2026-07-06 • via Nuitee
N
nicolò francesco • solo_traveller • it
6
Pros:

nell'insieme ok, posto senza grandi pretese un po' vecchiotto ma stanza da letto gradevole e con tutto il necessario. ottimo wifi.

ottimo per chi arriva dalla stazione del treno, ma da notare che il castello dista una quarantina di minuti a piedi

Cons:

Non c’è l’ascensore, scale strette, se si hanno bagagli pesanti per qualcuno potrebbe essere un problema.

2026-07-06 • via Nuitee
P
PARRA • couple • es
5
2026-07-06 • via Nuitee
P
philippe • couple • fr
8
Agréable
Pros:

La proximité du centre ville et de la citadelle - la gentillesse des hôtes -
Le parking sécurisé payant mais pratique pour un séjour en ville

Cons:

La salle de bain vraiment juste avec un lavabo qui ressemble plus à un lave bain - dommage

2026-07-06 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-07-05 • via Nuitee
N
NATHALIE • family_with_children • fr
5
Passable
Cons:

Pas d'information pour l'emplacement de l'annexe. Petit déjeuner très succin (jus d'orange piquant)

2026-07-05 • via Nuitee
M
Mario • solo_traveller • de
7
2026-07-05 • via Nuitee
K
Keith • solo_traveller • gb
9
Pros:

Very good and convenient location.

2026-07-04 • via Nuitee
J
Jean-Jacques • couple • fr
10
Pros:

L accueil très chaleureux

2026-07-03 • via Nuitee
J
Johanna • couple • se
1
Pros:

Att parkeringen utanför var gratis.

Cons:

Rummet var skabbigt, motsvarar inte bilderna och förväntningarna. Blev kontrollerad och jagad vid frukosten som dels var alldeles för dyr för det man fick och som serverades i källaren där proppen gick när man bryggde en kopp kaffe. Undvik detta ställe.

2026-07-03 • via Nuitee