Vacancéole - Résidence Grand Massif

Hotels
Vacancéole
7.5 (1158 reviews)
Le Caton , Morillon , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
High breakfast costs
Inadequate kitchen equipment

Categories

Cleanliness
6.14
Multiple reviews mention dirtiness and lack of cleaning.
Service
8.61
General sentiment expresses appreciation for the staff’s friendliness and helpfulness.
Location
9.15
Positive mentions of the location being convenient and strategic for visiting nearby attractions.
Room Quality
7.1
Rooms are described as comfortable but with some issues in terms of cleanliness and functionality.
Amenities
7.63
Amenities are appreciated, though some concerns about kitchen equipment being inadequate.
Value for Money
7.09
A few guests feel the price is fair for the level of comfort provided.
Food and Beverage
6.64
Reviews note that breakfast costs seem high for the service provided.
Overall Experience
7.61
General satisfaction with overall stay despite some negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:40

Property Description

Indulge in Mountain Luxury

Indoor Swimming Pool and Stunning Views: Dive into relaxation at our indoor swimming pool and enjoy breathtaking views from the balconies of our studios and apartments.

Convenient Amenities: From en suite bathrooms to kitchenettes and WiFi access, our guest rooms are designed for your comfort. Take advantage of preferential rates for ski passes and equipment, and enjoy the convenience of take-away meals upon request.

All-Season Activities: Whether you're here for winter skiing or summer hiking, Vacancéole - Résidence Grand Massif offers free ski storage, private outdoor parking, and easy access to water sports. Your mountain getaway awaits!

Book now to experience the perfect blend of luxury and adventure at Vacancéole - Résidence Grand Massif!

Important information:

Please note in case of late arrival (outside reception opening hours): please notify the residence reception, whose contact details are on your booking confirmation. You can also indicate this information in the "Special Requests" section when you call. For stays of 1 to 3 nights, bed linen and towels are included. End-of-stay cleaning is included, except for the kitchen and dishes. For stays of 4 nights or more, bed linen, towels, and end-of-stay cleaning are not included but can be added as an option after booking via the Vacancéole Customer Area. Pets are allowed (1 max./accommodation) for an additional fee (€12/day and €65/week). This option can be added after booking via the Vacancéole Customer Area. For group bookings (5 or more accommodations), specific group conditions apply: full prepayment at the time of booking and free cancellation up to 42 days prior to arrival. Please contact us. A photo ID and credit card will be required upon check-in. A €300 credit card imprint is required upon arrival as a security deposit and will be released after your stay, provided the accommodation is left in good condition (as per the inventory).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1158 reviews
Cleanliness: 6.14
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 7.61
P
Pascal solo_traveller fr
8
Pros:

personnel a l ecoute, logement correct.

Cons:

pas assez de places de parking, obligé de se garer le long de la toute si l on rentre tard.

2026-07-23 via Nuitee
M
Melina solo_traveller fr
4
2026-07-22 via Nuitee
D
de Jonge solo_traveller nl
7
Pros:

Mooie locatie, met veel wandelroutes in de buurt.

Cons:

Alle extra betalingen, voor hond toeristen belasting en extra kosten voor handdoeken.

2026-07-19 via Nuitee
G
Gregoire solo_traveller fr
4
Pros:

La localisation, le parking inclus

Cons:

130 EUR la nuit pour un matelas creusé en devant faire le lit soi-même (et encore on s'en sort bien le linge de lit était inclus) en saison basse, j'ose même pas imaginer en saison haute.

2026-07-19 via Nuitee
J
Jacek couple fr
6
Bien me manque quand même de la propreté.
Pros:

Nous avons bien aimé l’emplacement car il est bien situé, il y a assez de place sur le parking pour se garer même pendant les périodes des grandes vacances.

Cons:

Je trouve que laisser les voyageurs à faire le ménage dans les chambres, ça rend vraiment pas très propre. Qu’il faudra que le ménage se fasse part un service des professionnels dédiés à sa. Nous avons pas aimé non plus que sur les photos. Les chambres ont l’air d’être propre assez moderne avec un charme. Mais la réalité qu’on est loin des photos, présentées sur le site. Cet établissement est vraiment bien, par contre la propreté laisse à désirer.

2026-07-18 via Nuitee
S
Serge family_with_children fr
6
Satisfaisant
Pros:

La douche, la piscine

Cons:

Pièce principale petite, pas de clim.

2026-07-17 via Nuitee
P
philippe extended_group fr
10
Super
Pros:

Calme
Personnel sympa
Confortable

2026-07-16 via Nuitee
F
Florence solo_traveller fr
9
Bon séjour
Pros:

Confort, calme espace

Cons:

Ras

2026-07-15 via Nuitee
V
Véronique solo_traveller fr
10
Pros:

La propreté la tranquillité et le personnel très accueillant

2026-07-15 via Nuitee
S
Sandrine extended_group fr
7
2026-07-15 via Nuitee
G
Gilles solo_traveller fr
9
Une nuitée dans la région
Pros:

Rapport qualité prix très correct, équipement suffisant, propreté et literie très bien.
(usager, juste de passage une nuit)

Cons:

Ras

2026-07-14 via Nuitee
F
Frédéric solo_traveller fr
10
Pros:

Très propre et tres bon accueil

2026-07-14 via Nuitee
C
Corinne couple fr
9
Pros:

Le lieu,chambre très confortable et agréable .personnel très agréable

Cons:

gros soucis avec les nombreuses motos qui démarrent très tôt le matin sous les balcons des chambres !

2026-07-14 via Nuitee
M
Marina solo_traveller be
9
Pros:

Super vriendelijk,
Aangenaam

Cons:

Afval zelf wegdoen in vontainer, deze stond redelijk ver van het gebouw

2026-07-13 via Nuitee
Y
Yannis couple fr
8
Vaut son prix. Bien pour dormir et passer la journée en extérieur.
Pros:

Le plus gros point positif est le personnel qui est vraiment super ! Merci à eux ! Sinon la literie double était très grande (180 cm) et confortable. La salle de bain propre. Le balcon avec vue très sympa. Piscine intérieure

Cons:

Moquette pas très propre. Une lampe de chevet cassé. Une vis au mur sans rien dessus. Les charnières d’un deuxième meuble haut de cuisine sans le meuble. La baignoire en plastique qui se déforme, fais des bruits et donne l’impression que l’on va la traverser. Salle de bain très sombre et un des deux spots en panne. Le sol de la piscine se décolle.

2026-07-13 via Nuitee
Y
Yannis couple fr
8
2026-07-13 via Nuitee
A
aude family_with_children fr
7
Moyen, accueil très bien
Pros:

La piscine

Cons:

L'electro ménager, notamment le réfrigérateur et le lave-vaisselle

2026-07-11 via Nuitee
D
Doniphan solo_traveller fr
10
2026-07-11 via Nuitee
K
kb38 solo_traveller fr
9
2026-07-11 via Nuitee
B
Barbara solo_traveller es
7
Pros:

La cama era muy cómoda y cocina bien equipada para comer una o dos veces

Cons:

Tener que ocuparse de toda la limpieza, retirada de sabanas y toallas y dejarlo todo correctamente para que no te quiten la fianza...

2026-07-11 via Nuitee