Park Hotel Almaty

Hotels
9 (840 reviews)
Nazarbayev Avenue 164 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Poor food quality
Issues with bathroom amenities
Service inconsistencies

Categories

Cleanliness
8.59
Mentioned as clean in some reviews, but issues with water in bathroom.
Service
10
Friendly staff and helpful service highlighted in multiple reviews.
Location
9.56
Convenient location mentioned positively in several reviews.
Room Quality
8.6
Comments on comfort varied; some rooms were adequate while others had issues.
Amenities
8.55
Amenities were mentioned, but some guests noted missing items like shower gel.
Value for Money
9.08
Some positive mentions of price/value, but not universally agreed upon.
Food and Beverage
8.04
Food quality noted as poor by multiple reviews; improvements needed.
Overall Experience
9.59
General sentiment indicated a good experience despite some issued noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:07

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Park Hotel Almaty with spacious, modern rooms featuring panoramic windows and top-notch amenities like flat-screen TVs, coffee/tea facilities, and air conditioning.

Culinary Delights
Indulge in a culinary journey at our restaurant and summer terrace, offering international buffets and à la carte dishes. Start your day right with a delicious buffet breakfast and enjoy drinks and snacks at the 24-hour Lobby Bar & Lounge.

Convenience and Comfort
From a modern gym and fully equipped business center to 24-hour front desk service and laundry facilities, we ensure all your needs are met. With proximity to major attractions and business centers, Park Hotel Almaty is the perfect choice for both leisure and business travelers.

Book now to elevate your stay at Park Hotel Almaty and create unforgettable memories in Almaty city.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 840 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.04
Overall Experience: 9.59
A
Asen • couple • bg
9
Great hotel with an excellent location and very comfortable rooms
Pros:

Excellent location with everything important nearby. The room was spacious, bright, and very comfortable. The beds are comfortable, and the bathroom is modern and well maintained. The towels were clean and of good quality. The hotel has a pleasant and relaxing atmosphere overall.

Cons:

The breakfast is a bit basic and the selection is not very large, but the quality was good and it was perfectly sufficient.

2026-05-18 • via Nuitee
O
Olessya • solo_traveller • kz
9
Хороший отель
Pros:

Отличное расположение отеля. Самый центр города. Внутри отеля тоже все приятно выглядит. Вцелом впечатление приятное. Явных минусов не было. Номер нормальный. Умывальные принадлежности есть. В номере каждый день бесплатная вода.
Завтраки хорошие, выбор есть. Завтракать можно как в помещении, так и на улице среди деревьев и пения птиц.
Из минусов только душевая с туалетом, ниже написала, почему для меня это был минус.

Cons:

Мне не нравится тенденция в современных отелях, когда ванную комнату и туалет делают либо со стеклянными стенами, либо в виде шкафа. Здесь был второй вариант - туалет и душ сделаны будто в шкафу, стенки из тонких деревяшек, дсп или что там еще.. Шумоизоляции из-за этого никакой и гигиены, на мой взгляд, тоже, потому что как отмывать, например, пол в туалете, если он деревянный. Потому на полу и были неотмытые пятна, их просто невозможно отмыть. А на деревянных стенах душевой была плесень.. Еще удивило заморышное мыло)) один малюсенький кусочек на день для семьи - маловато.

2026-05-17 • via Nuitee
J
Julia • couple • ru
8
2026-05-12 • via Nuitee
N
Nariman • couple • kz
9
2026-03-27 • via Nuitee
H
Hüseyin • solo_traveller • tr
10
2026-03-15 • via Nuitee
S
Stefan • solo_traveller • pl
7
Pros:

Good location, nice atmosphere, comfortable room.

Cons:

Toilet and shower were cubicles not separate room. Hot part of breakfast was awful.

2026-03-02 • via Nuitee
I
Irina • couple • kz
8
2026-02-25 • via Nuitee
C
Charles • extended_group • gb
9
Nice hotel in good location.
Pros:

Virtually everything was great. Room was very comfortable - shower was fine. Superb location and very helpful staff.

Cons:

The breakfast. Too expensive. Shower gel would have been a good addition along with the shampoo and conditioner.

2026-02-22 • via Nuitee
A
Andrey • solo_traveller • ru
9
2026-02-11 • via Nuitee
Мухамеджан • couple • kz
5
2026-02-11 • via Nuitee
Евгения • solo_traveller • kz
10
2026-01-19 • via Nuitee
N
Neelesh • extended_group • ae
9
Nice hotel in heart of city
Pros:

Nice room size, neat and clean, helpful staff.

Cons:

Washroom size was very small.

2026-01-18 • via Nuitee
K
Kainar • couple • kz
9
2026-01-07 • via Nuitee
N
Neelesh • family_with_children • ae
9
2025-12-18 • via Nuitee
E
Evgenij • solo_traveller • rs
6
2025-12-13 • via Nuitee
A
Anna • solo_traveller • es
7
Pros:

Location and facilities

Cons:

Comfort

2025-12-08 • via Nuitee
T
Trang • solo_traveller • us
10
Comfortable stay at convenient location.
Pros:

Convenient location. Friendly staff

Cons:

Nothing

2025-11-21 • via Nuitee
D
Daniyel • family_with_children • id
10
2025-11-10 • via Nuitee
Y
Yerlan • couple • kz
10
2025-11-09 • via Nuitee
S
Serik • family_with_children • kz
9
2025-10-28 • via Nuitee