Facilities

Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Shopping on site
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Pool availability issues
Specific room setup not met

Categories

Cleanliness
9.36
Beyond clean rooms as mentioned in the reviews.
Service
9.83
Exceptional staff and service highlighted throughout the reviews.
Location
9.37
Beautiful location noted in multiple reviews.
Room Quality
8.82
Well-equipped rooms, but some complaints about specific items missing.
Amenities
8.35
Amenities were mentioned positively, but some guests experienced limitations, like the pool.
Value for Money
9.01
Generally good value, although drinks were not included in half board.
Food and Beverage
9.36
Excellent breakfast and dining options highlighted in reviews.
Overall Experience
9.53
Overall sentiment was highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:40

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the spa, then take a dip in 2 indoor and 2 outdoor pools before relaxing on the private beach.

Culinary Delights
Savor international cuisine at one of the 8 restaurants, enjoy 24-hour room service, or grab a snack at the cafe. Unwind with a drink at the bar or poolside.

Premium Amenities
Benefit from complimentary Wi-Fi, a business center, and express check-in. Valet parking, LCD TVs, and rainfall showers in every room ensure a comfortable stay.

Book your luxury escape at Jumeirah Zabeel Saray Dubai now.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.01
Food and Beverage: 9.36
Overall Experience: 9.53
D
Daniel
10
Pros:

Excellent customer service, variety and cleanliness of facilities and value for money!

2025-10-11 • via Nuitee
Y
Yusra • family
10
Pros:

Great hotel, it’s my 3rd stay here.

2025-10-04 • via Nuitee
S
Sami
10
Pros:

Great beach, pool area, very nice room and bathroom.

2025-10-02 • via Nuitee
K
K
8
Pros:

Excellent service

2025-09-26 • via Nuitee
A
AHMED
10
Pros:

Amazing hotel

2025-09-13 • via Nuitee
L
Luis Enrique • family
10
Pros:

The best

2025-09-04 • via Nuitee
J
James • family
10
Pros:

Amazing hotel we have been 4 times and would never go to a different hotel, excellent service!

2025-09-04 • via Nuitee
M
Meseret • family_with_children
10
Pros:

The place, the people working and the environment overall was so amazing.

2025-09-03 • via Nuitee
D
Daria
10
Incredible hotel
Pros:

One of the best hotels I ever stayed in, everything was perfect, amazing bath, staff - exceptional, we extended our stay it was that good - will definitely return.

2025-08-30 • via Nuitee
Z
Zanib • family
6
Pros:

I opted for half board, the drinks were not included. This was very disappointing. Neither was a free pass to wild wadi.

2025-08-30 • via Nuitee
J
Javier
10
Pros:

Great property and amenities. Amazingly friendly and helpful staff.

2025-08-26 • via Nuitee
P
Paul Edward • family
10
Pros:

Beautiful location, attentive and professional staff, great options for dining and excellent service for clubroom guests.

2025-08-16 • via Nuitee
A
ahmed • family
8
Pros:

Nice place but this time the five bedrooms villa was not impressed by but the four bedrooms villa are very nice

2025-08-12 • via Nuitee
O
Olu-benga
10
Pros:

Am amazing experience. Exceptional staff, excellent hotel with fantastic facilities; great food. Great views; Staff that always went above and beyond. They were quite decent in sending a message beforehand to warn there was some renovation going on so o decided to reduce my stay and spend the rest of the tome at Madinat Jumeirah, however if there was renovation going on, there was no sight or sound of it, so now i wish i had stayed longer. Absolutely perfect hotel

2025-08-11 • via Nuitee
L
Lina • family
10
Pros:

Breakfast was excellent

2025-08-10 • via Nuitee
E
Efren • family
10
Pros:

Lovely hotel, with great staff and the dine around options were great too. Would definitely recommend.

2025-08-10 • via Nuitee
M
Michael • family_with_children
10
Pros:

The hotel property is beautiful and the hotel staff service is five star!

2025-08-06 • via Nuitee
N
Nunziata • family
4
Pros:

Ok .

2025-08-01 • via Nuitee
A
Ahlam
10
Star stuff
Pros:

In my opinion I will give this hotel 4 star from 5 star it was great family vacation was best , but the stuff in the hotel their exceptional service and kindness and their welcoming hospitality I will give this hotel 5 star from 5 , speciall thanks to Saeed and shalaby and Mahmoud and all the stuff they are really a star

2025-07-31 • via Nuitee
F
Faizan ali
10
Pros:

Amazing hotel

2025-07-30 • via Nuitee