Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room discomfort

Categories

Cleanliness
7.59
Some reviews mentioned issues like dust and unpleasant odors.
Service
9.06
Staff were frequently described as friendly and accommodating.
Location
9.1
Consistently noted as great, close to the beach and major facilities.
Room Quality
7.55
Mixed reviews with mentions of discomfort and various room issues.
Amenities
7.08
Limited amenities mentioned, some facilities like the pool and spa were closed.
Value for Money
8.04
Price mentioned but rated as not great compared to experience.
Food and Beverage
8.59
Food was described positively, especially during special events.
Overall Experience
8.56
General sentiment was positive, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Beachfront Luxury
Novotel Newcastle Beach offers the perfect blend of beachfront relaxation and modern amenities. Spa and Fitness Facilities Indulge in a rejuvenating spa treatment, unwind in the steam room, or stay active in the fully equipped gym. Dining Options Whether you choose to dine at the onsite Bistro Dalby or explore the nearby dining scene, culinary delights await. Book your beachside getaway at Novotel Newcastle Beach now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1080 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
K
Kellie • couple • au
10
2026-05-17 • via Nuitee
H
Hayley • family_with_children • au
10
2026-05-17 • via Nuitee
A
Analia • couple • au
9
The staff was impeccable and polite and respectful more so than other places we've been to
Pros:

The Bathroom is very nice and the bed very comfortable

Cons:

My bedside lamp didn't work, but I used the desk lamp

2026-05-17 • via Nuitee
K
Kate • couple • au
8
2026-05-10 • via Nuitee
J
James • solo_traveller • au
9
2026-05-10 • via Nuitee
C
Charlotte • family_with_children • au
7
Central, well catered and lovely staff with very average rooms
Pros:

Location and service were perfect.

Cons:

For the cost of a room, the room was very outdated. The grout in the bathroom was terrible. It definitely needs an overall maintenance upgrade and freshen up! The room was also very very basic. It was very spacious but didn't even have an armchair or a small couch or a coffee table. Spending almost $500 for 4 walls with 2 beds, and absolutely no touch to the rest of the room, makes the space absolutely uninviting. I understand it's very corporate, but for that price, our room was very very very basic, with a pokey, tiny, very old and poorly maintained bathroom. If it was Sydney, I could have justified the price maybe, but not in Newcastle. The fantastic service made up for it.

2026-05-09 • via Nuitee
A
Andrew • solo_traveller • au
9
2026-05-07 • via Nuitee
K
Kevin • couple • au
10
Next time in Newcastle Novatel isvwhere I stay
Pros:

From the moment the manager Brendan helped me out with a double booking I made which I thought U had cancelled.
All the staff I encountered were of great politeness and diligent in their work.
The dinner we had was excellent and the Philippino waitress was out standing

Cons:

Hard to say anything bad

2026-05-02 • via Nuitee
L
Louise • family_with_children • au
9
2026-04-30 • via Nuitee
Q
Quyen • family_with_children • au
10
2026-04-29 • via Nuitee
A
Aatish • solo_traveller • au
5
Bathroom floor and room carpet was not clean and bathroom exhaust fan was not working
Pros:

Big Room, location

Cons:

Bathroom and room carpet were NOT cleaned. Exhaust fan with bathroom was not working at all

2026-04-28 • via Nuitee
S
Sara • couple • au
10
2026-04-28 • via Nuitee
K
KC • family_with_children • au
8
2026-04-27 • via Nuitee
K
Karen • family_with_children • au
10
2026-04-19 • via Nuitee
F
Fiona • couple • au
9
Pros:

The location is perfect. . Walking distance to both beaches and wharf side, as well as fabulous restaurants

2026-04-19 • via Nuitee
K
Karen • couple • au
8
Location, location, location when you love the beach, bars & restaurants.
Pros:

Love the location and view from our room.
Comfy bed.

Cons:

The spa was out of order which was not mentioned at check in.
Questionable room cleaning as the hand soap was empty & I found a face cream on the floor from a previous guest.

2026-04-16 • via Nuitee
T
Trae • family_with_children • au
10
Pros:

Everything

Cons:

Nothing

2026-04-15 • via Nuitee
N
NATALIE • family_with_children • au
10
Pros:

Staff are always lovely and rooms are lovely too.

2026-04-13 • via Nuitee
B
Berndt • couple • au
8
Average
Pros:

Central location

Cons:

Small room

2026-04-10 • via Nuitee
L
lloyd • couple • au
6
2026-04-09 • via Nuitee