The Residences at Puri Casablanca

Hotels
•
Independent
7.2 (50 reviews)
Jalan Puri Casablanca No 1, Jakarta, Jakarta, 12870 , Jakarta , ID
62-21-83799888

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Wheelchair accessible
Elevator
Fitness facilities
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Review Highlights

Pros:
Good location
Cons:
Unclean apartments and bad smells
Poor bathroom cleanliness
Very bad internet
Only one Arabic channel (Al Jazeera)
Old facilities and dirty bedding
Frequent AC failures and repeated repair requests
Poor maintenance/service response

Categories

Cleanliness
6.6
Multiple comments report dirty apartments, bad/stale smells and poor bathroom cleanliness.
Service
6.8
Guests reported repeated repair requests (e.g., AC requested fixed five times), indicating subpar maintenance response.
Location
10
Mentioned as the only positive aspect in reviews: convenient/good location.
Room Quality
6.7
Reports of old facilities, dirty bedding and generally worn room furnishings.
Amenities
6.6
Very poor internet, limited Arabic TV channels (only Al Jazeera) and malfunctioning AC reported.
Value for Money
7.2
Standard quality for this hotel tier
Food and Beverage
7.2
Standard quality for this hotel tier
Overall Experience
6.5
Overall negative experience; guests stated they would not return and some said the property is not suitable for Arab/Gulf visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 18:50

Property Description

Experience a remarkable stay at The Residences at Puri Casablanca, where comfort meets convenience in the heart of Jakarta.

Recreational Facilities
Dive into relaxation with our stunning outdoor pool, unwind in the sauna, or maintain your fitness routine at our top-notch fitness center. Indulge in the perfect blend of leisure and wellness right at your fingertips.

Comfortable Accommodations
Choose from 198 beautifully air-conditioned guestrooms, featuring cable television, private bathrooms with premium toiletries, and everyday conveniences like laptop-compatible safes and working desks to make you feel at home.

Prime Location
Situated just a stone's throw from the Golden Triangle and a host of vibrant shopping destinations, our hotel makes it easy to explore Jakarta's best, including the renowned Kota Kasablanka Mall.

Don’t miss the chance to elevate your stay in Jakarta—book your room today!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 50 reviews
Cleanliness: 6.6
Service: 6.8
Location: 10
Room Quality: 6.7
Amenities: 6.6
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 6.5
M
Moutaz • couple • sa
10
2026-05-29 • via Nuitee
M
Mohammed • couple • sa
1
2026-05-10 • via Nuitee
K
Khalid • extended_group • sa
1
2026-05-07 • via Nuitee
K
Khalid • extended_group • sa
1
مكان لا يصلح للعرب و الخليجيين
Cons:

الشقق لم تكن نظيف وريحة المكان معفنه ، غير على ذلك الانترنت سيء جدا
ولا يوجد قنوات عربية غير قناة الجزيره
كما انصح اي شخص ان لا يسكن فيه بالنسبه للعرب و الخليجيين

2026-05-04 • via Nuitee
إحسان أحمد • extended_group • sa
1
لن اعود التجربه. بهالفندقر
Pros:

موقع فقط

Cons:

ريحه الحمامات سيئ والمرافق قديمه وغير نظيفه والفرش وسخ والمكيفات خمس مرات في اقامتنا نطلب اصلاحها كل شي سئيه

2026-03-20 • via Nuitee
M
Meshary • couple • sa
10
2026-03-11 • via Nuitee
N
Nabila • couple • nl
8
2026-02-08 • via Nuitee
S
Sri • extended_group • id
8
2026-01-31 • via Nuitee
X
XIAOWEI • extended_group • cn
9
2026-01-20 • via Nuitee
B
BIN ZAINAL • extended_group • sg
10
2026-01-19 • via Nuitee
M
Mohammed • extended_group • sa
3
2026-01-06 • via Nuitee
S
Saleh • couple • sa
10
2025-12-01 • via Nuitee
A
Arar • solo_traveller • sa
10
Pros:

قربه من المول كازاء

Cons:

لاشي

2025-11-11 • via Nuitee
A
Arar • solo_traveller • sa
10
2025-11-11 • via Nuitee
R
Rachmawati • couple • au
6
Pros:

Central location , good security

Cons:

None

2025-11-10 • via Nuitee
H
Hellie Maree • solo_traveller • au
10
I will definitely be staying here again would recommend this place to anyone travelling there.
Pros:

So roomy, very well cooled. Very comfortable bed and other furniture

Cons:

The microwave was very hard to open, and when I did open it, I could not use it as it smelled so bad.

I'd also liked to have had more power points.

2025-10-25 • via Nuitee
K
Kim • solo_traveller • no
1
2025-10-21 • via Nuitee
Y
yani apriyani • extended_group • id
10
Sangat puas
Pros:

Sangat memuaskan apa lg saya dapet bonus heheh ditggu ya diskon ny 😁

2025-10-17 • via Nuitee
F
Faruk • extended_group • om
10
2025-10-10 • via Nuitee
A
Aziz • couple • sa
1
Cons:

الفندق موقعه كويس ولاكن الأستقبال كانت معاملتهم سيئه والغرف غير نظيفه ولا يستحق تقيمه ب اربع نجوم حسب رايي

2025-10-09 • via Nuitee