Tambo del Arriero Hotel Boutique

Hotels
9 (753 reviews)
Nueva Alta N°484 , Cusco , PE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions, named staff praised)
Very good breakfast (varied and plentiful)
Good central location (about 9–10 minute walk to plaza)
Clean and spacious rooms
Comfortable beds and strong hot-water showers
Charming boutique/colonial atmosphere
Good value for money
Bagagerie/extra service and helpfulness
Portable radiators available in some rooms
Cons:
Occasional maintenance/cleanliness issues (small cockroach reported)
Heating problems in at least one room and cold conditions in winter
Breakfast sometimes served cold (isolated report)
Wobbly electrical outlets and spotty Wi‑Fi reported
Lack of minibar and safe in some rooms
Bathroom privacy/layout concerns (open shower/toilet in at least one room)
Only one key provided causing potential safety/inconvenience
Some beds reported as not very comfortable

Categories

Cleanliness
8.5
Rooms frequently described as clean and spacious, but isolated incidents (small cockroach in a shower) and some small maintenance/cleanliness issues were reported.
Service
9.6
Staff repeatedly praised as friendly, attentive and helpful (mentions of Bruno, bagagerie service, staff taking photos); one report noted unmet heating requests but overall service is a strong positive.
Location
9.4
Multiple reviews highlight a very good location (around a 9–10 minute walk to the central plaza, well placed in the historic center).
Room Quality
8.5
Rooms are described as roomy with good showers and comfortable beds by many, but some guests reported uncomfortable beds, privacy issues with open bathrooms, and heating problems in winter.
Amenities
8.2
Breakfast and basic amenities (bagagerie, portable radiators in some rooms) are positives, but missing minibar/safe, spotty Wi‑Fi and a few maintenance shortcomings reduce the score.
Value for Money
9.2
Several guests noted good value ('bom custo benefício', deserving of a higher star rating) and praised the overall cost-to-quality balance.
Food and Beverage
9.5
Breakfast is repeatedly described as very good, varied and plentiful; one comment noted instances of cold items, but overall breakfast is a clear strength.
Overall Experience
9.1
Overall very positive impressions: charming boutique atmosphere, relaxed stay and many strong recommendations, tempered by occasional maintenance, privacy and heating issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:41

Property Description

Charming Colonial Boutique Hotel in Nueva Alta

Spacious and Cozy Rooms: The warm mix of wood decor creates a cosy atmosphere in the spacious rooms, equipped with modern amenities such as LCD TV, iPod Docking Station, and heating. Some rooms even boast a jacuzzi and a private garden.

Variety of Services: Tambo del Arriero Hotel Boutique offers a range of services including tour arrangements, laundry, and dry cleaning facilities, and a 24-hour front desk for your convenience.

Convenient Location: Situated just 5 blocks from Cusco's main square and 2 blocks from San Pedro market, the hotel is easily accessible and only a 15-minute drive from Velasco Astete Airport.

Book your stay at Tambo del Arriero Hotel Boutique for a delightful experience in Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9
Based on 753 reviews
Cleanliness: 8.5
Service: 9.6
Location: 9.4
Room Quality: 8.5
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.1
A
Angelica • couple • cl
6
2026-09-20 • via Nuitee
T
Tomasz • couple • ca
9
Pros:

Dobre śniadanie, bardzo miła obsługa.

Cons:

Internet czasami nie funkcjonował.

2026-09-19 • via Nuitee
L
Laura • solo_traveller • cl
9
2026-09-19 • via Nuitee
L
Laura • family_with_children • cl
10
Pros:

Lovely courtyards and rooms, good breakfast and quiet location. Staff were friendly.

2026-09-19 • via Nuitee
J
Jose • couple • ca
10
2026-09-17 • via Nuitee
P
paula • solo_traveller • cl
9
Pros:

Hermoso el hotel, muy tranquilo.
Las habitaciones cómodas de excelente tamaño. Esta en una buena ubicación, cerca del centro pero ya en un lugar más silencioso
Altamente recomendado!!!!!

Cons:

La conexión a WiFi fue siempre inestable.
Si necesitan alojarse con buena conexión ral vez sufran un poco

2026-09-16 • via Nuitee
R
renata • couple • br
9
Aconchego no centro de Cusco
Pros:

O hotel foi recriado dentro de uma antiga hospedaria de "tropeiros" e ficou com cara de casa. Super aconchegante e bem decorada. O café da amanhã é excelente com muitas opções de frutas, pães , café , chá. A localização é dentro do centro histórico então é possivel fazer tudo a pé para restautrantes , museus, praças. Chuveirão com água quente, muito bom para depois de uma boa caminhada. Tem aquecedor central no quarto e banheiro. Faz a diferença, considerando que Cusco é frio. Muito bem localizado!

Cons:

As janelas no Peru possuem apenas vidros por uma questão cultural. As cortinas do quarto eram muito claras e não bloqueavam a luz e o amanhecer apropriadamente, atrapalhando um pouco o sono. A equipe do hotel colou um saco preto na janela para ajudar a bloquear a claridade.

2026-09-14 • via Nuitee
M
michel • solo_traveller • fr
10
Confort optimal près du centre historique
Pros:

Hôtel particulièrement tranquille avec seulement 17 chambres. Personnel très aimable et très à l'écoute. Excellent petit déjeuner et restaurant aux prix raisonnables. Centre historique à 10mn à pied.

2026-09-13 • via Nuitee
I
Insaf • couple • fr
2
Un hôtel avec du charme un peu loin du centre-ville qui ne respecte pas ces clients.
Pros:

Le petit déjeuner et le charme du bâtiment

Cons:

La chambre ne disposait pas de fenêtre et uniquement d’un puit de lumière opaque dans la chambre qui n’apportait pas de lumière.
Payer pour une chambre ne disposant pas de fenêtres au même prix n’est pas acceptable.
Quand nous avons manifesté notre mécontentement, la seule réponse que l’on nous a proposé était des free drinks. Même pas des cocktails mais un simple soda. Honteux.

2026-09-10 • via Nuitee
C
Christian • solo_traveller • ar
9
Pros:

Instalaciones

Cons:

Solo dos camas para dos adultos, un niño y unaadolescebte

2026-09-09 • via Nuitee
P
Paola • extended_group • it
8
Hotel che ti fa sentire accolto e coccolato
Pros:

Bellissima struttura che ha mantenuto i cortili tipici delle antiche case coloniali, e anche il loro stile.
Camere belle, forse un pochino buie per i miei gusti. Complete di ogni comfort: acqua calda sempre presente, riscaldamento, fon, bollitore su richiesta.
Ho apprezzato anche la presenza del ristorante dell’hotel dove all’occorrenza ho mangiato molto bene.

Cons:

Non hanno il servizio lavanderia però a lato ce ne è una che su richiesta consegna il bucato lavato alla reception dell’hotel

2026-09-09 • via Nuitee
D
Diego Whuking • solo_traveller • pe
8
Pros:

Cuenta con excelente agua caliente y el diseño del baño colonial muy bonito.

Cons:

Me dijieron que habia un telefono en el cuarto para llamar a recepcion, pero no habia nada.

2026-09-08 • via Nuitee
S
Sara • couple • us
9
2026-09-06 • via Nuitee
J
Juana • couple • es
9
2026-08-31 • via Nuitee
T
TWENTY • solo_traveller • it
9
Bello l'hotel, da rivedere la colazione da asporto.
Pros:

Hotel bellissimo, con la corte interna molto ben tenuta. Stanze molto grandi e comode.
Colazione top.
Staff gentile, ma poco flessibile.
Ottima posizione

Cons:

Un po' costoso.
La colazione è buona e varia ma se hai escursioni di mattina presto, che non ti permettono di goderti la colazione ti danno un sacchettino con un tramezzino poco farcito, una frutta e un'acqua...niente a che vedere con la colazione.
Peccato, una caduta di stile che, visto il prezzo, non dovrebbero permettersi!

2026-08-30 • via Nuitee
B
BELEN • family_with_children • es
10
Excelente hotel en Cusco
Pros:

Excelente hotel. Está a 5 min del mercado. Tiene todas las comodidades. Habitaciones amplias, camas cómodas, las instalaciones son preciosas y muy silencioso.
El personal del desayuno y el personal de la cena en el restaurante son excelentes. Desayuno completo y variado.
Excelente opción si vais con niños porque tiene todas las comodidades, calefacción y restaurante hasta las 21:00 horas bien de precio y bueno. Además se adaptan si tienes alguna necesidad alimentaria o dolor de tripa.
Recepción 24 horas con oxígeno por si da mal de altura.
Zona de te y café en el interior del hotel. Tiene dos patios para pasar relajarte y tomar un té.
Lo recomiendo para tus visitas a Cusco.

Cons:

Nada está todo excelente.

2026-08-29 • via Nuitee
B
Ben • family_with_children • sg
9
A lovely stay just a short walk from the centre of town. A beautiful property
Pros:

Spacious and comfortable room. Despite the cold outside the room was warm. It’s a beautiful property overall. A nice old-timey style

Cons:

Could provide drinking water

2026-08-29 • via Nuitee
S
Sandra • couple • pe
9
Pros:

Era tranquilo no había ruido

Cons:

El colchón no era cómodo y el cuarto muy pequeño

2026-08-28 • via Nuitee
D
Diego • couple • br
2
Pros:

Café da manhã bom

Cons:

As fotos do booking não refletem a realidade da acomodação. Acomodações antiquadas e funcionários despreparados. E no final de nossa estadia queriam cobrar por consumo do frigobar o que não consumimos e ainda insinuaram que estávamos mentindo.

2026-08-27 • via Nuitee
A
Alexis • solo_traveller • es
9
Pros:

Pequeño hotel boutique, muy bonito. Buen desayuno variado.

2026-08-26 • via Nuitee