Tambo del Arriero Hotel Boutique

Hotels
9 (741 reviews)
Nueva Alta N°484 , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Garden
Laundry
Luggage storage
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Review Highlights

Pros:
Friendly, attentive staff (multiple mentions, named staff praised)
Very good breakfast (varied and plentiful)
Good central location (about 9–10 minute walk to plaza)
Clean and spacious rooms
Comfortable beds and strong hot-water showers
Charming boutique/colonial atmosphere
Good value for money
Bagagerie/extra service and helpfulness
Portable radiators available in some rooms
Cons:
Occasional maintenance/cleanliness issues (small cockroach reported)
Heating problems in at least one room and cold conditions in winter
Breakfast sometimes served cold (isolated report)
Wobbly electrical outlets and spotty Wi‑Fi reported
Lack of minibar and safe in some rooms
Bathroom privacy/layout concerns (open shower/toilet in at least one room)
Only one key provided causing potential safety/inconvenience
Some beds reported as not very comfortable

Categories

Cleanliness
8.5
Rooms frequently described as clean and spacious, but isolated incidents (small cockroach in a shower) and some small maintenance/cleanliness issues were reported.
Service
9.6
Staff repeatedly praised as friendly, attentive and helpful (mentions of Bruno, bagagerie service, staff taking photos); one report noted unmet heating requests but overall service is a strong positive.
Location
9.4
Multiple reviews highlight a very good location (around a 9–10 minute walk to the central plaza, well placed in the historic center).
Room Quality
8.5
Rooms are described as roomy with good showers and comfortable beds by many, but some guests reported uncomfortable beds, privacy issues with open bathrooms, and heating problems in winter.
Amenities
8.2
Breakfast and basic amenities (bagagerie, portable radiators in some rooms) are positives, but missing minibar/safe, spotty Wi‑Fi and a few maintenance shortcomings reduce the score.
Value for Money
9.2
Several guests noted good value ('bom custo benefício', deserving of a higher star rating) and praised the overall cost-to-quality balance.
Food and Beverage
9.5
Breakfast is repeatedly described as very good, varied and plentiful; one comment noted instances of cold items, but overall breakfast is a clear strength.
Overall Experience
9.1
Overall very positive impressions: charming boutique atmosphere, relaxed stay and many strong recommendations, tempered by occasional maintenance, privacy and heating issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:41

Property Description

Charming Colonial Boutique Hotel in Nueva Alta

Spacious and Cozy Rooms: The warm mix of wood decor creates a cosy atmosphere in the spacious rooms, equipped with modern amenities such as LCD TV, iPod Docking Station, and heating. Some rooms even boast a jacuzzi and a private garden.

Variety of Services: Tambo del Arriero Hotel Boutique offers a range of services including tour arrangements, laundry, and dry cleaning facilities, and a 24-hour front desk for your convenience.

Convenient Location: Situated just 5 blocks from Cusco's main square and 2 blocks from San Pedro market, the hotel is easily accessible and only a 15-minute drive from Velasco Astete Airport.

Book your stay at Tambo del Arriero Hotel Boutique for a delightful experience in Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.5
Service: 9.6
Location: 9.4
Room Quality: 8.5
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.1
C
Cristina • extended_group • pe
8
Muy cuzqueño, lindo! Buen Servicio, Bien ubicado, buen desayuno buffet, muy limpio
Pros:

Desayuno buffet , variedad , rico y sano. Quesos, frutas, panqueques, mieles, yogurts, huevos hechos a tu gusto y opciones calientes para cada dia distinto

Cons:

Las camas, si bien eran suaves no muy buenas para el descanso. Almohadas muy basicas, el al comfort 100%

2026-08-09 • via Nuitee
K
Koldo • couple • es
6
Buen hotel , personal y wifi mejorable
Pros:

La decoración , el desayuno impecable , el personal muy flojo

Cons:

El personal de recepción , la mujer de recepción la deberían cambiar en la empresa . El wifi iba muy mal

2026-08-08 • via Nuitee
L
Luna • couple • es
7
2026-08-07 • via Nuitee
L
Luna • couple • es
8
2026-08-07 • via Nuitee
A
Arnaud • solo_traveller • us
10
2026-08-06 • via Nuitee
K
Koldo • couple • es
6
2026-08-05 • via Nuitee
J
Juan Pablo • family_with_children • ar
9
Muy lindo hotel a un par de cuadras de la plaza de armas. Es una casona típica muy pintoresca.
2026-07-21 • via Nuitee
C
CYRIL • family_with_children • be
9
2026-07-20 • via Nuitee
L
Lui • family_with_children • ch
10
2026-07-20 • via Nuitee
V
Vanessa • couple • ch
10
Pros:

Super Lage, freundliches Personal, leckeres Frühstücksbuffet, warme Dusche mit gutem Wasserdruck.

2026-07-19 • via Nuitee
N
Núria • solo_traveller • es
10
Pros:

Hotel amb encant que és una casa típica amb les habitacions que donen al pati, on et pots relaxar agradablement prenent infusions de cortesia. Ben ubicat a 10 minuts del centre a peu. Esmorzar molt bo. Personal molt atent i agradable.

2026-07-19 • via Nuitee
E
Emmanuel • solo_traveller • fr
10
Pros:

L'accueil et le service de bagagerie durant 2 jours d'excursion, la gentillesse de l'équipe, le petit déjeuner et le charme de l'hôtel

2026-07-17 • via Nuitee
K
Katja • couple • at
6
Okay für 2 Tage
Pros:

Das Bett wach weich und warm. Die Lage war gut.

Cons:

Viele kleine Mängel (aber summiert sich):
Heizung ging nicht, trotz wiederholtem Ansprechen (im Winter hat es 5°C)
Frühstück war kalt (auch „Heisses“)
In Dusche gab es 1 Kakerlake (zumindest sehr klein)
Die Steckdosen haben nicht bis sehrrrrr wackelig nur funktioniert, Wlan hat fast nicht funktioniert leider

2026-07-17 • via Nuitee
L
Linda • family_with_children • us
10
2026-07-15 • via Nuitee
M
marchetti filho • extended_group • br
8
Bom custo benefício
Pros:

Quarto amplo, boa localização e funcionários atenciosos

Cons:

Ausência de frigobar e cofre no quarto

2026-07-14 • via Nuitee
V
Vanessa • couple • ch
10
Pros:

Sehr schönes Hotel und geräumige und saubere Zimmer. Das Frühstücksbuffet war super und sehr vielfältig. Die Betten waren bequem und die Dusche hatte heisses Wasser und einen starken Duschstrahl.

2026-07-14 • via Nuitee
Y
Yang • couple • gb
10
Pros:

The hotel room is clean and have good size. they put themselves as three stars but I think they deserve 4 stars at least. Most importantly, they have a portable radiator in the room that save our lives as the weather in Jul can drop to 1-2c degree at nights. Breakfast is good with good coffee. Slightly far away from the town centre but not a big deal.

2026-07-13 • via Nuitee
D
Denise das mercês • family_with_children • br
10
Acolhimento da equipe do hotel
Pros:

A equipe do hotel é muito boa. Atendimento nota 10.

2026-07-13 • via Nuitee
N
Neil • couple • pe
10
Strongly recommended for traveling alone or with a partner. Strategically placed at the historical center + a super good
Pros:

Not only the kindness, location or the sculpted luxury andean aesthetic of the hotel, but mostly about every detail that really makes it not only feel like home in Cusco, but the beautiful sensation of feeling disconnected during the stay and so relaxed and happy after the check out. The breakfast was super solid, clean and had a variety of choices. The staff was even too nice to take us few pictures at the patio. We really felt super well treated and happy :)

Cons:

I didn’t find much complaints, to be honest. It’s true it’s a cold time, but even the bathroom had it’s own calefaction.

2026-07-11 • via Nuitee
J
Joaquim • family_with_children • ch
9
2026-07-10 • via Nuitee