The Ritz-Carlton, Toronto

Hotels
•
The Ritz-Carlton Company, L.L.C
9.4 (512 reviews)
181 Wellington Street West , Toronto , ca
+1 416-585-2500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff and service quality
Excellent location and cleanliness
Cons:
Breakfast not included
Additional charges for services

Categories

Cleanliness
9.35
Overall cleanliness was positively noted; however, one review mentioned it could be enhanced.
Service
9.85
Many reviews praised the staff for exceptional service and attentiveness.
Location
9.85
We received consistent feedback about the hotel's excellent location, central to key attractions.
Room Quality
9.35
Most reviews highlighted the spaciousness and comfort of the rooms, although some amenities were missing.
Amenities
9.35
Amenities like the gym and spa were positively remarked upon, but breakfast was not included.
Value for Money
8.85
While the price was mentioned positively, some concerns about additional costs diminished the overall value perception.
Food and Beverage
8.85
The on-site dining options received mixed reviews; breakfast inconsistency affected the score.
Overall Experience
9.75
Overall, guests reported highly positive experiences, noting the staff made stays remarkable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Luxurious Accommodations
The Ritz-Carlton, Toronto offers elegantly designed rooms and suites with modern amenities including WiFi, 42-inch LCD TVs, and deep soaker tubs. The floor-to-ceiling windows provide stunning views of Lake Ontario and the city skyline.

Relaxation and Wellness
Guests can unwind at the on-site Spa My Blend by Clarins, take a dip in the indoor saltwater pool, or enjoy the hot tub and sauna. The 24-hour fitness center and personalized training sessions cater to fitness enthusiasts.

Gourmet Dining and Entertainment
Indulge in exquisite dining at TOCA restaurant, known for its Italian-inspired cuisine and Cheese Cave. Ritz Bar offers a cozy ambiance for morning coffee and transforms into a lively cocktail bar at night, serving signature drinks and delectable snacks. Don't miss the daily afternoon tea service, Simplici'tea'.

Experience luxury and sophistication at The Ritz-Carlton, Toronto - book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A higher speed internet service (Enhanced HSIA) is provided upon request with surcharge. Enhanced HSIA is included in all club level rooms at no extra cost.

Club Lounge access is exclusive when the Club Lounge room and suite types are booked. The access is limited to 2 guests only, and additional charges apply for an extra person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

9.4
Based on 512 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.75
T
Tony • couple • gb
9
2026-08-25 • via Nuitee
T
Thomas • solo_traveller • ch
10
Ein stadthotel, mit freundlichen und sehr engagierten Mitarbeitenden.
Pros:

Gut gelegen.

Cons:

Nichts

2026-08-24 • via Nuitee
J
Jorge Barroca Inácio • solo_traveller • pt
10
2026-08-24 • via Nuitee
C
Csaba • solo_traveller • hu
7
2026-08-24 • via Nuitee
G
Glauco • solo_traveller • br
7
2026-08-22 • via Nuitee
M
Medea • couple • it
10
2026-08-20 • via Nuitee
M
Madhu • couple • in
10
2026-08-19 • via Nuitee
M
Madhu • couple • in
10
2026-08-19 • via Nuitee
D
DIMITRIOS • family_with_children • gr
10
2026-08-17 • via Nuitee
A
Alessndra • extended_group • it
7
Pros:

Bella la hall e camera grande e due bagni di cui uno dotato di water alla giapponese

Cons:

Nel salotto con 3^ letto ( il divano era sfondato e per fortuna ci hanno portato un3^ letto) c'era una bocchetta dell'aria condizionata che non era regolabile e c'era un freddo assurdo

2026-08-17 • via Nuitee
G
Gansuvd • family_with_children • mn
9
Pros:

Nice property

Cons:

No comment

2026-08-13 • via Nuitee
S
Sanjana • family_with_children • ca
6
2026-08-09 • via Nuitee
N
Nadim • family_with_children • lb
9
2026-08-08 • via Nuitee
A
Amin • solo_traveller • mg
8
2026-08-06 • via Nuitee
S
Seko • family_with_children • fr
10
2026-07-19 • via Nuitee
F
Florencia • family_with_children • ar
10
2026-07-18 • via Nuitee
H
Husna • solo_traveller • ae
8
Pros:

Location

Cons:

The room was not well lit

2026-07-18 • via Nuitee
D
Dennis • couple • us
8
Just ok.
Pros:

The Hotel was clean and well maintained.

Cons:

It wasn't elevated. It felt like a Marriott. the furniture was just ok. The staff was just ok. The restaurants were sad.

2026-07-14 • via Nuitee
J
joao manoel • family_with_children • br
8
Expensive but delivers.
Pros:

Great hotel. Expensive but delivers.

Cons:

Restriction of sauna use by minors.

2026-07-13 • via Nuitee
F
Flavia • family_with_children • it
10
2026-07-12 • via Nuitee