Ibis Kayseri

Hotels
•
ibis
7.9 (1374 reviews)
Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan , Kayseri , TR
+90 352 207 30 30

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient location
Friendly, helpful staff (including late check-in support)
Good breakfast and restaurant food reported by several guests
Standard Ibis room expectations met for many (clean for some guests)
Parking available
Good value for short/airport stays
Cons:
Persistent cigarette smell in many rooms (even in non-smoking areas)
Cleanliness issues: dirty bathrooms, hair, stains; one report of bed bugs/ticks
Air conditioning problems (too warm or not cooling)
Noise from hotel bar/restaurant and external voices at night
Long check-in times reported by multiple guests
Wi‑Fi access is problematic for some guests
Language/menu limitations in restaurant (Turkish only reported)
No adapter plugs available to borrow

Categories

Cleanliness
4.5
Multiple guests report cigarette smell, dirty bathrooms (hair, stains) and even a report of bugs/ticks in bed; cleanliness is a clear negative in many reviews.
Service
9.6
Staff repeatedly praised as friendly and helpful (waited for late arrivals, welcoming, described as 'family-like'), though there are a few mentions of long check-in times; overall service sentiment is strongly positive.
Location
9.6
Consistently highlighted as very convenient and close to the airport—frequent, clear positive across reviews.
Room Quality
5
Several guests note small rooms, poor air conditioning (too hot or not cooling), cigarette smell in non-smoking rooms and at least one severe report of bed issues; room quality is mixed-to-negative.
Amenities
9
On-site restaurant and breakfast receive praise, parking is adequate; however issues reported with Wi‑Fi access, lack of adapter plugs and bar service hours. Overall amenities are usable but with notable friction points.
Value for Money
9.6
Multiple guests call it good value or an excellent price-to-quality ratio for a standard Ibis property, praising the breakfast and convenience for short stays.
Food and Beverage
9
Restaurant food and breakfast are frequently praised (some surprised positively); some guests mention language/menu limitations in the restaurant but overall F&B is a strength.
Overall Experience
6.9
Mixed overall: excellent location, helpful staff and good food contrast with recurring cleanliness, smoking/odour and room comfort problems, producing a generally above-average but compromised overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Central Location and Shuttle Service
Ibis Kayseri, centrally located and just 26 km from Erciyes Ski Centre, offers a convenient shuttle service for guests.

Comfortable Rooms and Amenities
The hotel boasts air-conditioned rooms with satellite TV, free internet, and a range of amenities including a safety deposit box, hairdryer, and tea/coffee maker.

Convenient Facilities and Services
Guests can enjoy the on-site restaurant, garden, and 24/7 bar, along with services like laundry, car rental, and currency exchange.

Experience convenience and comfort at Ibis Kayseri – book now for a memorable stay!

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASR

Location

Guest Reviews

7.9
Based on 1374 reviews
Cleanliness: 4.5
Service: 9.6
Location: 9.6
Room Quality: 5
Amenities: 9
Value for Money: 9.6
Food and Beverage: 9
Overall Experience: 6.9
L
Lajos • family_with_children • hu
9
Pros:

It is a good accomodation for a short stay.

2026-11-05 • via Nuitee
F
fatih • family_with_children • fr
5
2026-11-01 • via Nuitee
R
Ruben • family_with_children • mx
8
Ruido externo
Pros:

Cercano al aeropuerto

Cons:

Ruido y voces toda la noche, en bar y restaurante del hotel

2026-10-31 • via Nuitee
S
Serkan • family_with_children • tr
10
2026-10-26 • via Nuitee
R
Raoul • couple • nl
3
2026-10-26 • via Nuitee
E
Enrique • family_with_children • es
9
Hotel cerca del aeropuerto
Pros:

Nos alojamos en este hotel por su cercanía al aeropuerto de Kayseri, porque teníamos un vuelo temprano. Es un hotel estándar, lleno de personas en viaje de trabajo pero, para lo que necesitábamos, más que suficiente. El personal es muy amable. Cenamos en él y la comida nos sorprendió por lo buena que estaba.

Cons:

Nada, todo muy correcto.

2026-10-22 • via Nuitee
A
Alper • solo_traveller • tr
10
Pros:

Konaklama ve tesis cok guzeldi.

2026-10-22 • via Nuitee
D
Diego • family_with_children • it
6
Come dormire in sauna
Pros:

La stanza degli Ibis è standard, sai cosa aspettarti, ed è provvista di tutti gli optional. Mangiato abbastanza bene al ristorante

Cons:

20 minuti per il check in, Ristorante con menù e camerieri solo in turco. No inglese. La camera ultra riscaldata, non abbiamo potuto dormire.

2026-10-19 • via Nuitee
B
Betânia Almeida • couple • br
8
2026-10-18 • via Nuitee
S
Serkan • couple • nl
9
2026-10-17 • via Nuitee
H
Huang • solo_traveller • tr
10
Pros:

Great location and staff

2026-10-16 • via Nuitee
S
Shamil • solo_traveller • bh
9
2026-10-15 • via Nuitee
A
Ana • couple • es
10
Pros:

Todo

Cons:

Para tener wifi es un rollo

2026-10-11 • via Nuitee
S
Sinan • solo_traveller • tr
10
Pros:

Hersey cok guzeldi tesekkur ederim

2026-10-08 • via Nuitee
A
Arnaud • couple • fr
5
Bon pour un bref passage.
Pros:

Apprécié proximité de l'aéroport.
Personnel présent.

Cons:

Pas de service bar en terrasse à 21h00.
Check in très long alors que déjà fait en ligne.

2026-09-19 • via Nuitee
C
Chathuka stefan • couple • gb
7
Cons:

AC should close in night time🤷‍♂️

2026-09-19 • via Nuitee
G
Galina • solo_traveller • be
5
Pros:

Rokgeur, zelfs in kamer waar niet gerokt mogen worden

Cons:

Zeerkleine kamertje

2026-09-18 • via Nuitee
H
Hassan • solo_traveller • fr
10
2026-09-18 • via Nuitee
B
Baris • couple • de
8
Sehr gut
2026-09-17 • via Nuitee
B
Basir • extended_group • iq
10
2026-09-17 • via Nuitee