HUP

Hotels
•
Carlton Hotel Collection
8.5 (1547 reviews)
Arkweg 3-17 , Mierlo , nl

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of activities for families
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
6.64
There were complaints about cleanliness, including a musty smell in the room.
Service
9.61
The staff is friendly and polite, willing to help when needed.
Location
9.15
Convenient for families and various activities.
Room Quality
8.6
The rooms were well-decorated and comfortable.
Amenities
9.13
The facilities offered varied opportunities for sports and relaxation.
Value for Money
9.09
General sentiment suggests it provides good value, though some food quality issues were noted.
Food and Beverage
6.64
Food quality was poor on several occasions, with specific complaints about breakfast offerings.
Overall Experience
9.11
General enjoyment of stay and activities, making it a good option for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Indulge in Luxury at HUP Hotel

Leisure Center Extravaganza: Immerse yourself in the largest hotel leisure center in Europe, boasting an indoor pool, wellness facilities, and even a bowling alley.

Sporty Comfort in Every Room: Enjoy satellite TV, work desk, and tea/coffee facilities in each room, all adorned with the vibrant and sporty ambiance of HUP.

Unique Offerings and Culinary Delights: From conference rooms with ping pong tables to the à la carte cuisine at Restaurant HUP EET, every aspect of your stay promises exclusivity and enjoyment.

Ready to experience the ultimate blend of leisure and luxury at HUP Hotel? Book now and make unforgettable memories!

Important information:

Please note that swimwear is compulsory in the swimming pool, except on Wednesday evenings when swimwear is not allowed.

Please note that swimwear is not allowed in the saunas.

Free entrance to over 25 sport- and play facilities at indoor speelparadijs Monkey TownGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EIN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1547 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 6.64
Overall Experience: 9.11
J
Jetske • solo_traveller • nl
8
2026-06-11 • via Nuitee
M
Matthieu • extended_group • be
9
Aangename verrassing
Pros:

Zeer uitgebreid en verzorgd ontbijt (verse pannenkoekjes!), zeer vriendelijk personeel, uitgebreide faciliteiten met o.a. zeer goede sauna. Leuk dat deze faciliteiten vrij laat open zijn (zeker omdat wij overdag in Eindhoven waren voor het werk).

Cons:

Locatie is natuurlijk niet zo top (maar met de wagen geen probleem), extra kosten voor parking bij overnachting (maar overdag niet, terwijl de parking overdag vol is en 's nachts leeg). De bar zou standaard iets langer open mogen zijn dan de faciliteiten.

2026-06-10 • via Nuitee
D
Dune84 • family_with_children • nl
10
Wonderful active weekend
Pros:

Everything was very nice. Uniqe hotel, we stayed inside all the time as there are so many things to do, ofcourse if you keen on sports :) Breakfast was very good, restaurant as well.

2026-06-09 • via Nuitee
S
Szabone Miko • solo_traveller • de
8
2026-06-07 • via Nuitee
U
Ursula • solo_traveller • de
8
2026-06-07 • via Nuitee
G
Georgiana • family_with_children • de
10
Schönes Hotel für Kindern und Erwachsene!
Pros:

War richtig toll! Wir werden auf jeden Fall nochmal hinfahren!

2026-06-06 • via Nuitee
M
M • solo_traveller • nl
8
Heerlijk geslapen
Pros:

Perfecte airco meeste hotels hebben een centraal systeem

Cons:

Niets

2026-06-03 • via Nuitee
A
Alessia • family_with_children • it
9
Ideale per bambini e sportivi
Pros:

Giochi e sport per tutti

Cons:

Pulizia delle camere non molto approfondita ma buona in generale

2026-05-30 • via Nuitee
N
Nathalie • family_with_children • nl
9
2026-05-29 • via Nuitee
A
Almedina • family_with_children • lu
2
Pros:

Unser Aufenthalt im Hotel war leider enttäuschend.

Das Zimmer war bei unserer Ankunft sehr staubig und nicht sauber genug. Während unseres 4-tägigen Aufenthalts wurden lediglich die Betten der Eltern gemacht, die Kinderbetten hingegen wurden kein einziges Mal angefasst.

Das Frühstück war jeden Morgen identisch und bot kaum Abwechslung. Auch das Restaurant hat uns nicht überzeugt – die Preise sind für die angebotene Qualität und Auswahl deutlich zu hoch.

Die Aktivitäten im Hotel waren sehr begrenzt und wenig vielfältig. Besonders das Schwimmbad wirkt stark veraltet und wenig attraktiv. Zudem war das Wasser viel zu kalt, sodass der Aufenthalt dort keinen Spaß gemacht hat.

Insgesamt entspricht das Hotel leider nicht den Erwartungen, die man aufgrund der Preise haben würde.

2026-05-29 • via Nuitee
N
Nataliia • family_with_children • pl
9
Pros:

ОЧЕНЬ ВКУСНЫЙ РАЗНООБРАЗНЫЙ ЗАВТРАК, ВЕЖЛИВЫЙ ПЕРСОНАЛ, НЕСМОТРЯ НА ТО ЧТО МЫ НЕ ЗНАЕМ АНГЛИЙСКИЙ СМОГЛИ ДРУГ ДРУГА ПОНЯТЬ

2026-05-29 • via Nuitee
K
kaan_okcu • family_with_children • de
8
2026-05-27 • via Nuitee
E
Emese • solo_traveller • hu
8
2026-05-25 • via Nuitee
E
Emilie • solo_traveller • be
10
Pros:

Équipements qu top, tout est pensé pour s'amuser et se divertir

Cons:

Rien

2026-05-25 • via Nuitee
M
Maria • family_with_children • be
10
2026-05-25 • via Nuitee
R
Rebecca • family_with_children • gb
9
2026-05-25 • via Nuitee
S
Stephanie • family_with_children • nl
8
Geweldig hotel. Super vriendelijk en heel veel te doen.
Pros:

Super vriendelijk ontvangst

Cons:

Het is jammer dat er geen buiten speeltuin is.

2026-05-24 • via Nuitee
P
Pimenta • solo_traveller • nl
9
2026-05-24 • via Nuitee
D
Dieter • solo_traveller • be
10
2026-05-24 • via Nuitee
W
Wendy • family_with_children • nl
8
2026-05-21 • via Nuitee