HUP

Hotels
•
Carlton Hotel Collection
8.5 (1616 reviews)
Arkweg 3-17 , Mierlo , NL
+31 492 678 911

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of activities for families
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
6.64
There were complaints about cleanliness, including a musty smell in the room.
Service
9.61
The staff is friendly and polite, willing to help when needed.
Location
9.15
Convenient for families and various activities.
Room Quality
8.6
The rooms were well-decorated and comfortable.
Amenities
9.13
The facilities offered varied opportunities for sports and relaxation.
Value for Money
9.09
General sentiment suggests it provides good value, though some food quality issues were noted.
Food and Beverage
6.64
Food quality was poor on several occasions, with specific complaints about breakfast offerings.
Overall Experience
9.11
General enjoyment of stay and activities, making it a good option for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Indulge in Luxury at HUP Hotel

Leisure Center Extravaganza: Immerse yourself in the largest hotel leisure center in Europe, boasting an indoor pool, wellness facilities, and even a bowling alley.

Sporty Comfort in Every Room: Enjoy satellite TV, work desk, and tea/coffee facilities in each room, all adorned with the vibrant and sporty ambiance of HUP.

Unique Offerings and Culinary Delights: From conference rooms with ping pong tables to the à la carte cuisine at Restaurant HUP EET, every aspect of your stay promises exclusivity and enjoyment.

Ready to experience the ultimate blend of leisure and luxury at HUP Hotel? Book now and make unforgettable memories!

Important information:

Please note that swimwear is compulsory in the swimming pool, except on Wednesday evenings when swimwear is not allowed.

Please note that swimwear is not allowed in the saunas.

Free entrance to over 25 sport- and play facilities at indoor speelparadijs Monkey TownGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EIN

Location

Guest Reviews

8.5
Based on 1616 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 6.64
Overall Experience: 9.11
E
Ernest H.A. Kuiper • family_with_children • nl
8
Actief & ontspannen
Pros:

Leuk hotel voor een actieve en sportieve dag met het gezin. Ook voldoende ruimte voor ontspanning in de horeca, het zwembad en de sauna van het hotel. Goede sfeer en uitstekend personeel.

Cons:

Ik ben niet zo'n fan van tijdsblokken bij ontbijt en avondeten.

2026-10-29 • via Nuitee
C
Clenn • family_with_children • nl
8
Genoten met mijn 2 jongens! Voor herhaling vatbaar. 💪👍
Pros:

De vele activiteiten!

Cons:

Niet heel veel, was allemaal goed!

2026-10-29 • via Nuitee
R
Raissa • family_with_children • de
5
Pros:

Das Schwimmbad
Viele Aktivitäten unter einem Dach.

Cons:

Sehr unstabile Internet Verbindung
Chekout war bis 11 Uhr und am 10:30 Uhr war die Karte schon gesperrt.

2026-10-26 • via Nuitee
Z
Zamir • family_with_children • nl
9
2026-10-21 • via Nuitee
J
Ji • family_with_children • de
8
Can be a good choice for k8ds on weekends
Pros:

A big variety of indoor sports

Cons:

The pillow is too thin and flat;the breakfast keeps exactly the same during our 4-n8ghts stay,boring !the food offered by the bar is not worth the money .

2026-10-21 • via Nuitee
L
Leinweber • family_with_children • de
10
2026-10-17 • via Nuitee
J
Jolanda • couple • nl
10
2026-10-17 • via Nuitee
I
Ina • solo_traveller • nl
9
2026-10-13 • via Nuitee
L
Leontine • solo_traveller • nl
6
2026-10-13 • via Nuitee
M
Markus • couple • us
9
Lovely Staff, great spa, clean hotel, good food.
Pros:

It’s so well appointed. So much to do. Food was good!

Cons:

The lobby/bar was noisy. It was people yes, but it was also the music was just too loud, so people have to talk over it.

2026-10-13 • via Nuitee
W
Walter • family_with_children • nl
6
2026-10-12 • via Nuitee
K
Kelly • solo_traveller • nl
10
2026-10-12 • via Nuitee
I
Iryna Yashovska • solo_traveller • nl
7
Pros:

Bardzo dużo atrakcji dla dzieci, basen, każde dziecko zarówno jak osoba dorosła może coś dla siebie znaleźć.

Cons:

Restauracją napewno powinna podszkolić swoich pracowników, pomylili zamówienia, czekaliśmy na inne około godziny, zamiast przeprosin zostaliśmy poinformowani że każdy może popełnić błąd. Wygląda to na chamsko, wieczór był zepsuty.
No i czystość. Podłoga w pokoju odkurzona źle, łazienka potrzebuję dobrego sprzątania.

2026-10-11 • via Nuitee
S
Shannon • family_with_children • nl
7
Wonderful weekend… just fix the lift.
Pros:

It is amazing for sport centered families and children!

Cons:

The lift makes a terrible screeching noise when it breaks and that made sleeping impossible.

2026-09-18 • via Nuitee
V
Valentin • family_with_children • de
8
2026-09-14 • via Nuitee
A
Aniruddha • family_with_children • be
10
Pros:

Excellent staff, awesome room loads of things to do!

2026-09-13 • via Nuitee
F
Femke Anne • family_with_children • nl
10
Heerlijk kindrijk verblijf!
Pros:

We hebben erg genoten van alle sportfaciliteiten. Het was erg leuk voor onze 10jarige dochter! Absolute aanrader met jonge kinderen!

Cons:

Het liep minder soepel in het restaurant, maar dat kan gebeuren.

2026-09-10 • via Nuitee
H
Hendrik • solo_traveller • nl
8
2026-09-10 • via Nuitee
K
Kim • family_with_children • nl
8
Super
Pros:

Dit hotel is altijd goed
Er is genoeg te doen en dat het zwembad tot 11 uur open is is een extra bonus
Personeel is altijd behulpzaam

Cons:

Het valt ons elke weer op dat het ontbijt heel erg druk is en dat is zeker vervelend als je bij de ontbijt spullen staat.
Misschien een idee om het daar in de toekomst wat ruimer op te zetten en dan hoeven mensen ook minder lang te wachten om hun spullen te pakken

2026-09-06 • via Nuitee
R
Ricardo • family_with_children • nl
8
Pros:

Het ontbijt was erg goed ik vond dat er te weinig voor me meiden was vind het meer voor jongens.

Cons:

Zwembad beetje saai.

2026-09-06 • via Nuitee