Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Friendly staff
Comfortable rooms
Outstanding cleanliness
Cons:
High price
Inconsistent cleaning
Parking fees
Room view issues

Categories

Cleanliness
7.73
Several reviews noted inconsistent cleaning, with some highlighting excellent cleanliness while one mentioned issues with the regularity of room cleaning.
Service
9.2
The service was frequently praised, especially the friendliness and professionalism of the staff, indicating a strong positive sentiment.
Location
8.74
The location received positive remarks for its proximity to key attractions, though there were mentions of view issues from specific rooms.
Room Quality
8.19
Rooms were generally described as elegant and comfortable, despite some concerns about specific issues with room orientation.
Amenities
8.22
Amenities are viewed positively, although the parking fee was deemed excessive by some guests.
Value for Money
7.68
The price was frequently criticized as too expensive, affecting the perceived value for money.
Food and Beverage
8.73
Some reviews indicated satisfaction with the food quality during the stay, highlighting it as a strong point.
Overall Experience
8.7
The general sentiment across reviews speaks to a positive experience, often noting the likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:11

Property Description

Luxury Accommodation with Unmatched Views

1. Unbeatable Location: Situated a mere 100 meters from Masjid al-Haram, the Fairmont Makkah Clock Royal Tower offers unparalleled proximity to the Holy Ka'aba and the Haram, making it a prime choice for pilgrims.

2. Exceptional Dining Experience: With 9 diverse dining venues, including the Indian-inspired Bharat and the Lebanese lounge Al Dar, guests can indulge in a culinary journey without leaving the hotel premises.

3. Premium Amenities and Services: From a fully equipped fitness centre and a variety of dining options to a media room with live broadcast capabilities, the hotel ensures a comfortable and convenient stay for all guests.

Book your stay now at the Fairmont Makkah Clock Royal Tower and elevate your experience in the heart of Makkah.

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements.

Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Breakfast will be served as Iftar and Dinner will be served as Sohour.

During Month of Ramadan Check in time at 18:00.

Important Notice: Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Location

Guest Reviews

Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
M
Maina • couple • ng
8
It was splendid.
Pros:

The proximity was excellent. Their staff are jovial

Cons:

Nothing

2026-10-31 • via Nuitee
M
MOHAMMAD • couple • sa
8
2026-10-31 • via Nuitee
M
Mohamed • solo_traveller • eg
10
بارك الله فيكم
Pros:

كل شيء الترحيب والاستقبال وحسن المعامله
وأخص بالذكر الاستاذ احمد رضا قسم الاستقبال والحوجزات. على الأدب والخلق وحسن الستقبل والمعامله الطيبه الف شكر ولجميع العملين بالفندق المحترم

2026-10-31 • via Nuitee
K
Kareem • family_with_children • eg
10
2026-10-31 • via Nuitee
K
Khadija • couple • mr
10
2026-10-31 • via Nuitee
H
HAMAD • couple • qa
10
2026-10-31 • via Nuitee
Y
Youssef Khali • family_with_children • fr
9
Pros:

Services et Emplacement

Cons:

Rien

2026-10-31 • via Nuitee
M
mansoor • family_with_children • sa
10
اشكر الاخ احمد عل الاتصال والمتابعه والترقيه للسويت الصراحة الاداره ناجحه وموفقه باختيارهم افضل الموظفين من الاستقبال ال
Pros:

الفندق رائع من كل النواحي

Cons:

لايوجد

2026-10-31 • via Nuitee
A
Andhika • family_with_children • qa
10
2026-10-31 • via Nuitee
A
Aldhmadi • couple • sa
4
2026-10-30 • via Nuitee
A
Ahmed • couple • iq
9
2026-10-30 • via Nuitee
J
Jaber • couple • om
10
2026-10-30 • via Nuitee
رهف • couple • sa
10
2026-10-30 • via Nuitee
مريم • family_with_children • sa
9
كانت جدا رائعة أقربها من الحرم المكي
Pros:

الموقع

Cons:

دورات المياه صغيره جدا غير مناسبه للشخص البالغ

2026-10-30 • via Nuitee
N
nargiz • couple • az
9
2026-10-30 • via Nuitee
M
MOHAMMED • family_with_children • sa
10
Pros:

فندق جميل 😻 وخدمات مميزة

2026-10-30 • via Nuitee
S
Sidra • family_with_children • pk
8
Pros:

Excellent location, very convenient and close to Masjid Al Haram. The staff were friendly, helpful and welcoming throughout our stay. The overall experience was very pleasant, and the easy access to the Haram made everything so much more comfortable.

Cons:

The breakfast was quite repetitive and unfortunately did not meet the expectations of a 5-star hotel. Having stayed at other Fairmont properties, I found the breakfast selection and quality, below the standard I would normally expect from the brand. There is definitely room for improvement in this area.

2026-10-30 • via Nuitee
محمد • extended_group • sa
4
Pros:

استقبال الموظفين

Cons:

الجناح لم يكون بالمبلغ الي دفعته مبالغ فيه دافع الف وميتين دولار
وهو عادي جدا

2026-10-30 • via Nuitee
T
Taghreed • solo_traveller • ae
1
2026-10-30 • via Nuitee
V
Vp • family_with_children • tr
10
2026-10-29 • via Nuitee