Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Friendly staff
Comfortable rooms
Outstanding cleanliness
Cons:
High price
Inconsistent cleaning
Parking fees
Room view issues

Categories

Cleanliness
7.73
Several reviews noted inconsistent cleaning, with some highlighting excellent cleanliness while one mentioned issues with the regularity of room cleaning.
Service
9.2
The service was frequently praised, especially the friendliness and professionalism of the staff, indicating a strong positive sentiment.
Location
8.74
The location received positive remarks for its proximity to key attractions, though there were mentions of view issues from specific rooms.
Room Quality
8.19
Rooms were generally described as elegant and comfortable, despite some concerns about specific issues with room orientation.
Amenities
8.22
Amenities are viewed positively, although the parking fee was deemed excessive by some guests.
Value for Money
7.68
The price was frequently criticized as too expensive, affecting the perceived value for money.
Food and Beverage
8.73
Some reviews indicated satisfaction with the food quality during the stay, highlighting it as a strong point.
Overall Experience
8.7
The general sentiment across reviews speaks to a positive experience, often noting the likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:11

Property Description

Luxury Accommodation with Unmatched Views

1. Unbeatable Location: Situated a mere 100 meters from Masjid al-Haram, the Fairmont Makkah Clock Royal Tower offers unparalleled proximity to the Holy Ka'aba and the Haram, making it a prime choice for pilgrims.

2. Exceptional Dining Experience: With 9 diverse dining venues, including the Indian-inspired Bharat and the Lebanese lounge Al Dar, guests can indulge in a culinary journey without leaving the hotel premises.

3. Premium Amenities and Services: From a fully equipped fitness centre and a variety of dining options to a media room with live broadcast capabilities, the hotel ensures a comfortable and convenient stay for all guests.

Book your stay now at the Fairmont Makkah Clock Royal Tower and elevate your experience in the heart of Makkah.

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements.

Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Breakfast will be served as Iftar and Dinner will be served as Sohour.

During Month of Ramadan Check in time at 18:00.

Important Notice: Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Location

Guest Reviews

Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
G
ghunaim • family_with_children • kw
10
2026-09-05 • via Nuitee
N
Nouf • couple • sa
10
Pros:

كل شي ممتاز

2026-09-05 • via Nuitee
H
Habiba Amadu • family_with_children • gh
7
Loved the fact that there was a masjid in the hotel that gave me a fel of praying at Haram
Pros:

Excellent view

Cons:

The variety of food could be better

2026-09-05 • via Nuitee
هناء • family_with_children • sa
10
شكر للأخ مزاحم والاخ ريان
2026-09-05 • via Nuitee
A
AHMED • couple • sa
3
Pros:

الموقع

Cons:

الخدمه

2026-09-05 • via Nuitee
دولة • couple • kw
2
كانت اول واخر مره من غير شر احجز فالفيرمونت 👎🏻 طلعت حتى قبل موعد الجيك اوت ماقدرت انام كلشي مافيه والعاملين سوء تعالمهم
Pros:

كلشي ماكان عاجبني انصدمت في مستوا الخدمه كان سيء جدا والعاملين غير متعاوًنين نهائي وعطوني غرفه غير اللي حجزتها وماكانت نفس الاطلاله وفوق هذا التكييف عطلان وبعدها بلدو لنا غرفتنا بغرفه اقل مستوا من الاولى تجربتي مع الفيرمنت كانت سيئة جدا

Cons:

كلشي حرام الموقع والاسم اللي كنت ماخذه فكره في راسي ، حتى landry مافيه والعاملني مافيه اي احد يساعد او يتجاوب معانا او يساعدنا

2026-09-05 • via Nuitee
A
Ali • couple • qa
1
لا انصح الاعتماد على الحجز عندهم لانهم يلغون الحجز لاعطائه احد ثاني فمن الممكن يبيعون حجزك
Pros:

كان سيئين في الاستقبال والغوا حجوزات لي بشكل مفاجئ مادي واستغلاليين

Cons:

سئ

2026-09-05 • via Nuitee
A
AHMAD • couple • kw
10
شكرا فيرمونت
Pros:

كل شي وشكرا

Cons:

دوره المياه

2026-09-05 • via Nuitee
R
Rami • solo_traveller • sa
10
2026-09-05 • via Nuitee
K
Kashif • solo_traveller • nl
10
Good
Pros:

Good

Cons:

There was not fridge everything was good

2026-09-05 • via Nuitee
H
Hamad • couple • kw
10
2026-09-05 • via Nuitee
W
Waleed • couple • sa
4
Cigarettes smell in non smoking room to the extent of irritating your lungs
Pros:

The staff

Cons:

The Room smells so bad , it was like cigarettes lounge!

2026-09-05 • via Nuitee
M
Mohammed • family_with_children • sa
10
تجربة اكثر من رايعه
Pros:

الموقع النظافة

Cons:

لايوجد

2026-09-05 • via Nuitee
A
Alkhadher • family_with_children • sa
10
Amazing by all standards
Pros:

Very near to Harm

Cons:

The reception area is crowded due to a shortage of reception staff.

2026-09-05 • via Nuitee
B
Bader • solo_traveller • sa
10
أكيد نكرر إقامتنا لديهم
Pros:

كل شي جميل في الفندق نظيف مريح وقربه من الحرم
ولما تأخرنا في الدخول لعدم حاهزية الغرف عملولنا اب قريد
فشكراً لهم ما قصرو

Cons:

لاشي

2026-09-05 • via Nuitee
L
Laila • solo_traveller • sa
10
جزاكم الله خير على ماتقدموه للزوار بيت الله الحرام
Pros:

الخدمة من الاستقبال

Cons:

لا شي

2026-09-05 • via Nuitee
K
Khalid • couple • sa
10
2026-09-05 • via Nuitee
R
RAKAN • extended_group • qa
8
2026-09-05 • via Nuitee
A
Arain • couple • pk
10
2026-09-04 • via Nuitee
A
Altawash • couple • sa
10
2026-09-04 • via Nuitee