Hearton Hotel Kitaumeda

Hotels
Independent
8.4 (1767 reviews)
3-12-10 Toyosaki, Kita-ku, Osaka, Osaka-fu, 531-0072 , Osaka , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Cons:
Limited variety in breakfast
Some rooms may feel dated

Categories

Cleanliness
8.21
Generally positive mentions of cleanliness, though some reviews imply it could be improved.
Service
8.78
Staff were noted for being attentive and helpful, with several reviews emphasizing good service.
Location
8.42
Location mentioned as convenient with several nearby amenities but slightly lacking in views.
Room Quality
8.37
Rooms are generally spacious and well-kept, although some comments indicate they may feel dated.
Amenities
8.5
Amenities are considered good with a variety of options available to guests.
Value for Money
8.36
Value perception varies, with some indicating higher prices for the quality offered.
Food and Beverage
8.11
Breakfast options are good but noted for lacking variety over multiple days.
Overall Experience
8.48
Overall experience is highly rated with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:22

Property Description

Welcome to Hearton Hotel Kitaumeda, your perfect oasis in the vibrant city of Osaka!

Comfortable Accommodations
Relax in one of our 330 guest rooms, complete with LCD televisions, down comforters, and premium bedding. Enjoy complimentary wired internet access for seamless connectivity and unwind in modern private bathrooms featuring complimentary toiletries.

Convenient Dining Options
Savor delectable dishes at our on-site restaurant or grab a quick snack at our cozy coffee shop/cafe. Start your day right with a buffet breakfast available daily from 7 AM to 9:30 AM, setting you up for an adventure in the city.

Versatile Event Spaces
Planning a gathering? Our spacious banquet hall offers 8,719 square feet of conference space, fully equipped to host any event, while our dedicated multilingual staff ensures a seamless experience.

Experience the best of Osaka by booking your stay with us today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 1767 reviews
Cleanliness: 8.21
Service: 8.78
Location: 8.42
Room Quality: 8.37
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.48
P
Philip Miles solo_traveller ca
10
2026-05-30 via Nuitee
H
HIROAKI couple jp
8
2026-05-30 via Nuitee
S
Snaith family_with_children gb
10
This hotel was great, good location for Universal Japan. Room felt used but clean and well maintained.
Pros:

Location was great, the staff were great and the room was a decent size for Japan for the cost. It had: Hairdryer, toothbrush; good shower gel, shampoo and conditioner, kettle, fridge, aircon; shower and bath, med firm bed, TV, WiFi and communal microwave.

Cons:

No USB charge points

2026-05-28 via Nuitee
J
John solo_traveller es
10
Spotless, welcoming and comfortable
Pros:

An immaculate hotel situated next to a metro station in a central but quiet corner of this very busy city. Nice friendly staff. My 16th floor room was quiet, comfortable and relaxing. Great shower, comfortable bed, city view. Silent at night and excellent value for money. Can't fault it!

2026-05-28 via Nuitee
V
Vandy solo_traveller my
7
Pros:

Love the location, enjoy the vibes surroundings.
I would stay here again if I visit osaka just because of the location :)
Their breakfast just nice, but the ladies and gentleman that serves in cafe is lovely.. like home.

2026-05-28 via Nuitee
L
Leonardo solo_traveller it
10
Hotel with many services in a great location
Pros:

Great location, good breakfast, many services, very helpful staff.

2026-05-27 via Nuitee
井上 family_with_children jp
3
Pros:

なし

Cons:

駐車場、部屋、備品、何1つ、良いところが、見当たらないです!2度と行かない!ホテルです!

2026-05-26 via Nuitee
M
Melanie solo_traveller de
9
2026-05-26 via Nuitee
A
Ashsays family_with_children au
9
Hotel Hearton won my Heart
Pros:

Before we arrived, the communication we received from the hotel was great in response to our questions regarding luggage storage and mail.
The staff were very welcoming, we had mail delivered to the hotel and this was presented to us on arrival without us having to ask for it There was free tea, coffee and toiletries in the lobby to take back to our room.

It is very close to the Nakatsu subway station, and only a couple of minutes walk.

The hotel is in a very quiet area, and the rooms were very quiet as well.

The look of the Hotel, lobby, lifts and rooms are all very nice.

The beds were firm but comfortable.

I felt my room was nicer in person than the photos on booking.com

The rooms were nice, the bathroom was a good size and the hot water was amazing.

After checkout, we could leave our luggage for free until later that day , which was great, as we attended the Sumo at Edion Arena until 6 pm.

After returning our keys on checkout , the staff offered to store our luggage storage without us having to ask, which was great .
It just showed that our requests were noted on our booking which was very professional and organised and we felt very cared for.
Excellent service Hotel Hearton ❤️

Cons:

The pillows were much too firm and uncomfortable for me.
I've since read other reviews that thought the same thing, but they were given soft pillows after they contacted reception.
I don't like to complain and make a fuss, , but I guess I should have asked too,

because then I would have had nice soft pillows and I would have left a 10 as my score as I was very happy with everything else.

2026-05-26 via Nuitee
M
Morgane solo_traveller fr
9
2026-05-25 via Nuitee
L
Lorenzo couple it
8
2026-05-24 via Nuitee
K
Katrina couple dk
9
Pros:

Great location, good amenities.

Cons:

The air conditioner smelled weird and was quite loud even in the lowest setting. It was difficult to sleep with it

2026-05-24 via Nuitee
M
MEGUMI couple jp
10
2026-05-24 via Nuitee
S
Sandra solo_traveller de
9
Schönes Hotel in zentraler Lage
Pros:

Restaurants, Geschäfte und Bahnhof in unmittelbarer Nähe. Toller Ausblick vom Zimmer über die Skyline von Osaka. Freundliches Personal, leckeres Frühstück mit Kaffeeautomat und frischem O-Saft. Sehr ruhiges, sauberes Zimmer.

Cons:

Das Zimmer war sehr klein mit zwei großen Koffern.

2026-05-23 via Nuitee
A
Alesia couple es
10
Muy bien
Pros:

Perfecto ubicado, cerca de una línea de metro y con buena conexión a todos lados.
La habitación era pequeña pero estaba muy limpia y ordenada siempre.
Hacen limpieza diaria y reponen amenities todos los días. Además, te cambian las sábanas después de la tercera noche sin tener que pedirlo.

Cons:

La habitación es un poco pequeña y el aire acondicionado al encenderlo hace que huela un poco a humedad.

2026-05-21 via Nuitee
D
Dlawe solo_traveller nl
8
Prima locatie voor 5 nachten OSAKA
Pros:

Je moet het beste voor het laatst bewaren. Na 3 weken Japan eindigen we hier. Een prima hotel, op 4 minuten van de metro, op 1 minuut van de supermarkt op 5 minuten van Umeda voor verse koffie, restaurants en winkels.
Verder, goede kamer, goede douche, hygiënisch, schone handdoeken, bagage opslag, 24/7 uitchecken. Dus gewoon prima!

2026-05-21 via Nuitee
G
Guan Zhen extended_group sg
10
Pros:

The staff was extremely helpful, even when I had a last-minute package to send to a friend. Really appreciate the staff's polite thoughtfulness. I can't remember his name now, but one of them was also proactively guiding his newer colleagues and I thought that that was excellent :) Thank you for the great stay.

2026-05-20 via Nuitee
A
Athanasios couple gr
10
Εξαιρετική διαμονή
Pros:

Τοποθεσία, καθαριότητα και παροχές

Cons:

Ολα ήταν καλά

2026-05-20 via Nuitee
R
Rina solo_traveller jp
8
Pros:

フロントのスタッフの方が
優しく対応してくださいました

Cons:

清掃を頼んだのですが
タオル類が変えられていなくて
バスマットも変えてもらえたらなぁと
思いました

2026-05-19 via Nuitee
solo_traveller jp
7
2026-05-18 via Nuitee