Shibuya Creston Hotel

Hotels
8.2 (880 reviews)
Shibuya-ku, Kamiyama-cho 10-8 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Limited views
Window restriction
Some aging facilities

Categories

Cleanliness
7.88
Overall good cleanliness was noted, with some reviews indicating clean rooms.
Service
8.35
Staff were frequently praised for their friendliness and attentiveness.
Location
8.89
Many reviews highlighted the prime location near attractions and public transport.
Room Quality
7.84
Rooms were described as comfortable and spacious by some, but with some constraints.
Amenities
8.37
Amenities like breakfast options and in-room facilities were appreciated.
Value for Money
7.83
Most guests felt that the experience justified the price point.
Food and Beverage
8.38
Breakfast options received positive remarks, enhancing the overall stay.
Overall Experience
8.05
Guests generally reported a satisfying overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:28

Property Description

Charming Stay in the Heart of Shibuya

Nestled just a short stroll away from Shibuya Train Station, Shibuya Creston Hotel offers a blend of modern comforts and traditional charm. The classically furnished rooms provide a cozy retreat with free Wi-Fi and a flat-screen TV.

Culinary Delights and Relaxation

Indulge in exquisite Japanese cuisine at Nigome Restaurant for breakfast and savor Shabu-Shabu beef dishes at Shabu Zen Restaurant. After a day of exploring, unwind with a relaxing massage service offered at the hotel.

Convenient Location for Exploring

Explore the vibrant surroundings with ease as the famous 109 Building, Shibuya Scramble Crossing, and Meiji-Jingu Shrine are within walking distance. Opt for bicycle rental for a fun way to discover the nearby attractions.

Experience the perfect blend of comfort and convenience at Shibuya Creston Hotel. Book now for an unforgettable stay!

Important information:

Please note that payment must be made upon check-in.

An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.2
Based on 880 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
S
Shira • solo_traveller • il
4
2026-05-23 • via Nuitee
A
Anthony • solo_traveller • fr
8
Pros:

L'emplacement à shibuya était vraiment top. Le personnel était plutôt à l'écoute. La chambre était propre et spacieuse. La salle de bain aussi. Le ligne de lit et tous les différents accès disponibles sont super. Le petit déjeuner était plutôt bon. Le personnel de ménage est plutôt au top car ils ont rangé ma chambre changé draps et mis la climatisation quand j'étais absent.

Cons:

Si je dois mettre un point négatif c'est que le personnel à la réception est un peu froid.

2026-05-23 • via Nuitee
M
Manuel Haag • solo_traveller • ch
9
Sehr gute Lage mit Personal das Englisch kann
Pros:

Die Lage war sehr gut, in 10 Minuten ist man zu Fuss beim Shibuya Bahnhof/Kreuzung. Ebenfalls liegt es sehr nahe beim Essensviertel.
Zudem können alle an der Rezeption recht gut Englisch sprechen.

Cons:

Das Morgenessen hätte ein wenig grösser sein können.

2026-05-19 • via Nuitee
K
Kimie • solo_traveller • jp
8
2026-05-19 • via Nuitee
N
Nicole • solo_traveller • gb
8
2026-05-18 • via Nuitee
D
Déborah • couple • fr
9
2026-05-17 • via Nuitee
F
Fabiana • couple • br
10
2026-05-16 • via Nuitee
J
Jane • extended_group • gb
9
Great value, clean, friedly, perfect location.
Pros:

Perfect location. Cute bars and cafes near by, crazy Shibuya also near.

Cons:

The rooms were a bit stuffy. But I guess that’s city hotels for ya.

2026-05-13 • via Nuitee
R
Rut • solo_traveller • es
10
Nice and convenient.
Pros:

the location was great, about 10 min walk from Shibuya crossing and station, near restaurants and convenience stores. The staff was very friendly and helpful every step of the way. I got a night gown to sleep and the amenities were also very nice. I went for a concert in a small venue next to Shibuya station so being home 15 minutes after it was over was amazing.

Cons:

Nothing it was great.

2026-05-12 • via Nuitee
A
Alexandre • solo_traveller • fr
9
Pros:

Calme, bien situé : proche de l’arrêt de métro Shibuya, entouré de rues sympas
Propre, confort

Cons:

On a une clef (et non une carte) qu’on doit laisser à l’accueil. Le style un peu vieillot

2026-05-10 • via Nuitee
R
Russell • solo_traveller • us
7
Pros:

Location

Cons:

Breakfast. Should offer mackerel for Japanese breakfast instead of salmon every day.

2026-05-09 • via Nuitee
M
Marcia • extended_group • us
9
A roomy, reasonable hotel in Shibuya
Pros:

This hotel is an older property, but the rooms are a good size. It was a wonderful location to walk to Meiji Jingu from. However, it's a bit of a walk to Shabuya station. We chose it for its location next to some activities. We were particularly interested in.

Cons:

I slightly dated interior furnishings.

2026-05-09 • via Nuitee
E
Emu • family_with_children • jp
6
Pros:

立地が便利、洗面が広い

Cons:

朝食が少ない

2026-05-06 • via Nuitee
D
Dijana • couple • au
9
Pleasant stay
Pros:

Location was great. Beautiful dining area with traditional Japanese decorations.

2026-05-04 • via Nuitee
快斗 • couple • jp
10
最高でした。
Pros:

室内がとても綺麗でした。

Cons:

特に無いです。

2026-05-03 • via Nuitee
S
Saki • solo_traveller • jp
8
Pros:

清潔出会ったことと、スタッフの方の対応が良かったのと、朝食が美味しかったです。

2026-04-28 • via Nuitee
L
Leyre • solo_traveller • es
9
2026-04-27 • via Nuitee
D
Donegan • extended_group • us
6
Our stay was good.
Pros:

This hotel has the best air conditioning that I have experienced in Japan, and our organized tour group stayed in 4 and 5-star hotels. We came back to Tokyo after the tour for two days. Location was good, the hotel served our purpose. A little dated but clean. Staff was attentive and friendly.

Cons:

The beds are uncomfortable and the bathroom has a slight odor. Rooms are small.

2026-04-23 • via Nuitee
B
bwettyg • solo_traveller • au
9
Pros:

Location

Cons:

Needing to hand over your room key when leaving

2026-04-20 • via Nuitee
H
hirotsugu • solo_traveller • jp
6
寝るだけ
Pros:

朝食は美味しかった

Cons:

渋谷駅から、遠い、わかりずらい

2026-04-16 • via Nuitee