Hotel Auberge Manoir Ville Marie

Hotels
7.2 (2480 reviews)
3130 Sainte-Catherine Est , Montréal , ca
+1 866-755-2333

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Heating issues
Cleanliness concerns
Noise disturbance

Categories

Cleanliness
5.94
Several reviews mentioned issues with cleanliness, such as the front door not being clean.
Service
8.41
Guests remarked on the friendly and helpful staff.
Location
8.45
The hotel is conveniently located for various attractions and transport.
Room Quality
6.4
Multiple complaints about heating and overall quality of the room.
Amenities
6.93
Some positive experiences with breakfast and TV connectivity, but noted lack of safes.
Value for Money
7.39
Many felt the price was fair for the location and services provided.
Food and Beverage
6.94
Breakfast was appreciated but has room for improvement.
Overall Experience
7.11
Mixed experiences, with both negative and positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Convenient Location
Located just a 7-minute drive from Montreal city centre, Hotel Auberge Manoir Ville Marie offers easy access to popular attractions like Old Montreal and Olympic Park.

Charming Amenities
Guests can take advantage of the fully equipped common kitchen area and relax on the outdoor patio with stunning views of the St. Lawrence River.

Helpful Services
Stay connected with wireless internet access and get assistance with on-site tour planning during your stay at Manoir Ville Marie.

Experience the charm and convenience of Hotel Auberge Manoir Ville Marie - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 2480 reviews
Cleanliness: 5.94
Service: 8.41
Location: 8.45
Room Quality: 6.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.11
M
Manuel Antonio • couple • at
6
Pros:

- La cama extra grande
- el desayuno estaba ok

Cons:

- poca luz en la habitación
- la bañera no funcionaba bien
- olía mal el lugar desde que uno entraba

2026-07-25 • via Nuitee
A
Ana • extended_group • ca
6
Good.
Pros:

Not enough parking. It needs just a bit of renovations to be just perfect.

Cons:

The breakfast room should be updated. Tables and chairs matching and new sitting.

2026-07-25 • via Nuitee
P
Pierre-Alexandre • solo_traveller • re
8
Pros:

La chambre et la propreté

Cons:

Personnel- emplacement- parking

2026-07-24 • via Nuitee
C
Christel • family_with_children • nl
9
2026-07-23 • via Nuitee
E
Elle • solo_traveller • ca
8
Pros:

Front desk staff was helpful and friendly. Elevator. Breakfast was good, staff could keep better eye on what's empty, missing, etc. (Eg Both mornings, milk was virtually empty. Our guest needed a spoon, took a dirty one from bin and washed it in the washroom to eat his yoghurt. )
Enjoyed knowing history of the 100+ yr old building. Furnishings are modern and lovely.

Cons:

As above.
Parking was a bit of pain, no spots left on property and had to move street parking from one place to another before 7:30 am.

2026-07-23 • via Nuitee
K
Kostiantyn • couple • ca
3
Very disappointing stay — poor management and serious issues
Pros:

The only positive thing I can say is that the housekeeping staff were excellent. They were friendly and did a good job, and I have no complaints about them.

Cons:

Very disappointing stay — Unfortunately, my experience at this hotel was very disappointing. The most unacceptable issue was the lack of communication and attention from the staff.

During check-in, I was asked if I had a car. I clearly said that I did not have one, and the employee acknowledged this information. However, the next day at around 1:30 AM, I received a message on my personal phone asking me to remove my car or it could be towed. I did not have a car, and this message woke me up in the middle of the night. After I finally fell asleep again, I received another message at 7:30 AM asking if I had removed the car. Instead of checking the situation themselves, the hotel contacted a sleeping guest again because of their own mistake.

The hotel itself is very old and has a strong smell of humidity and mold throughout the building. I even saw staff using scented candles to try to cover the smell, but it did not help. The room was also very humid and stuffy. The air conditioning system was extremely noisy, constantly turning on and off, which made it difficult to sleep. The old refrigerator in the room was also very loud, and we had to unplug it at night.

Another serious concern was the continental breakfast area. I found flies around the food, including sitting on meat/products. I have photos as proof, and this is completely unacceptable from a hygiene perspective.

Overall, this was a very disappointing experience, and I would not recommend staying here.

2026-07-23 • via Nuitee
N
Neha • couple • ca
1
Disappointed
Pros:

Proximity to bus stop and parking facility

Cons:

The air conditioning in our room was not functioning throughout our stay. Despite the hotel appearing to have sufficient room availability, our request for an alternate room was not accommodated. Instead, we were provided with a fan, which was an inadequate solution during the peak summer season

2026-07-22 • via Nuitee
M
Michael • couple • us
10
I would definitely come again!
Pros:

Short walk to Rue Ontario and lots of food and bars. Property manager very nice and helpful. Very nice continental breakfast. Room was clean and tidy.

Cons:

I have nothing bad to say

2026-07-22 • via Nuitee
P
Peta • couple • au
8
Good for a short stay
Pros:

Friendly staff, small basic hotel but comfortable for the night

Cons:

It was noisy from other rooms, not any voices just banging of doors etc.

2026-07-21 • via Nuitee
M
MAGDA • solo_traveller • ca
1
2026-07-21 • via Nuitee
M
Magabanya • solo_traveller • ca
10
2026-07-21 • via Nuitee
M
Marcus • solo_traveller • de
5
Pros:

Ausreichend vielfältiges Frühstück. Genügend Parkplätze im Umfeld, wenn man sas System durchschaut hat.

Cons:

Es war eine Terrasse bzw. Balkon angekündigt. Dieser Teil wurde aber renoviert. Es gab keine Ausweichmöglichkeit.

2026-07-20 • via Nuitee
S
Sabrina • solo_traveller • ca
10
Pros:

It was clean, comfortable and the staff were very welcoming.

2026-07-20 • via Nuitee
K
Klaus • couple • de
9
2026-07-19 • via Nuitee
M
Mausse • solo_traveller • ca
6
Passable
Pros:

Le petit déjeuner continental copieux et goûteux avec beaucoup de choix

Cons:

Le personnel au petit déjeuner qui était au téléphone et parlait extrêmement fort...
Les discussions des voisins de chambre avec éclat de voix et cris jusqu'à 1h30...
2 serviettes pour 4 dans la chambre

2026-07-19 • via Nuitee
T
Truc • family_with_children • ca
8
2026-07-19 • via Nuitee
G
Greg • solo_traveller • us
8
Cons:

They definitely need to put phones in each room, so people can call the front office in emergency.
My husband got very sick on our last day of or trip and passed out,I opened the door and yelled for help but no one opened there door to see what’s going on. Phones would definitely be nice to call front office for help in stressful situations.

2026-07-18 • via Nuitee
G
GOUNDO • solo_traveller • fr
8
Pros:

Accueil avec les explications sur le stationnement, les accès et le petit déjeuner offert

2026-07-18 • via Nuitee
D
diallo • solo_traveller • fr
8
Cons:

Pas de commande de la clim

2026-07-18 • via Nuitee
A
Aurélie • solo_traveller • ch
5
2026-07-17 • via Nuitee