Hotel Parc Plaza

Hotels
8.2 (7443 reviews)
5, Avenue Marie Therese , Luxembourg , LU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast pricing
Room feature complaints

Categories

Cleanliness
7.94
Several reviews noted cleanliness positively, but some mentioned issues with the room.
Service
8.91
Staff is frequently described as friendly and accommodating.
Location
9.15
Most reviews praised the central location of the hotel.
Room Quality
7.9
Rooms are generally spacious and comfortable, though some noted issues with specific features.
Amenities
7.93
Amenities mostly met expectations, but there were some comments on the lack of certain features.
Value for Money
7.89
Some reviews found the prices somewhat high for what was offered.
Food and Beverage
7.44
There were complaints about the breakfast and pricing.
Overall Experience
8.41
Overall, guests reported a satisfactory experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Convenient Location
Parc Plaza, a mere 5 minutes' walk from Luxembourg city centre, offers easy access to key attractions. The Kirchberg area and European Institutions are a short 10-minute drive away.

Dining Experience
Indulge in a variety of daily specials and buffets at Le Bec Fin restaurant, whether inside or on the spacious terrace.

Comfort and Service
While lacking air-conditioning, the hotel provides electric fans upon request at the 24-hour reception, ensuring a comfortable stay.

Experience the best of Luxembourg at Hotel Parc Plaza. Book now for a memorable stay!

Important information:

Please note that a maximum of 1 dog is allowed per room.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests aged 15 or older need to provide a valid ID or passport at check-in.

We require a deposit of €50 per night at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Location

Guest Reviews

8.2
Based on 7443 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.15
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
R
RACHELE LINDA • family_with_children • fr
3
Cons:

Despite having fully paid for our two-night stay through Booking.com, we were asked to pay an additional €100 deposit upon arrival, to cover any potential extra expenses,
We had no extra expenses during our stay, not even breakfast. At check-out, we were charged 10€ for our dog, which I asked to be deducted from the deposit.

However, the 100€deposit was never refunded, and an additional 10€was charged, meaning we paid 110€ on top of our booking.

Even including parking (50€ for two days) and the dog fee (10€), the total should have been 60€, leaving 50€ completely unaccounted for.

the receptionists gave contradictory explanations, and none of the charges were clearly communicated before the reservation.

A complete lack of transparency, unjustified fees and very unprofessional service. We are extremely disappointed .

2026-10-14 • via Nuitee
N
Nicole • couple • de
8
Lage und Zimmer ok...ortüblich hoher Preis.....aber für eine Kurztrip gut
2026-10-13 • via Nuitee
T
Thatiane • couple • br
10
Sensacional !!!!!
Pros:

Excelência no atendimento. Suite sensacional . Café da manhã diversificado. E localização perfeita

Cons:

Não tem nada que não tenha gostado

2026-10-13 • via Nuitee
G
Günther • couple • de
8
2026-10-13 • via Nuitee
D
Diana • couple • it
5
Non hanno risposto alle chiamate/messaggi. Non hanno specificato se la colazione fosse o meno inclusa. Prezzo di un
Pros:

La posizione

Cons:

L’accoglienza

2026-10-13 • via Nuitee
G
Günter • solo_traveller • de
8
Komme gern wieder
Pros:

Da ich zur Schwimmmeisterschaft aktiv war konnte ich kein Frühstück nehmen!

Cons:

Alles OK

2026-10-13 • via Nuitee
C
cristina • couple • es
8
2026-10-12 • via Nuitee
S
Sylvia • solo_traveller • de
9
Top Lage
Pros:

Die Lage vom Hotel ist top. Die Altstadt kann in wenigen Minuten zu Fuß erreicht werden. Das Zimmer hat eine angenehme Größe und ist ruhig. Das Frühstück war gut und ausreichend.

Cons:

Die Kleiderablage besteht aus drei kleinen Fächern und einer kurzen Kleiderstange. Daher ist zumindestens dieses Zimmer nur für einen Kurzaufenthalt geeignet.

2026-10-12 • via Nuitee
E
eva • solo_traveller • es
8
Pros:

La atención por parte de las recepcionistas fue impecable.
Limpieza 10/10

Cons:

Las almohadas estában demasiado blandas aún poniendo 2.
Y para el precio de la habitación la esperaba más grande y con un armario

2026-10-12 • via Nuitee
N
Nina • couple • fi
8
Cons:

Tv: n yhteys pätki kokoajan
Huono nettiyhteys

2026-10-12 • via Nuitee
A
Albert en Diana • solo_traveller • nl
8
Pros:

Locatie.

Cons:

Parkeren. Erg duur en rommelig. Dit wordt als melkkoe ervaren door ons. Het breekt het gastengevoel af.

2026-10-12 • via Nuitee
A
Anne-Marie • solo_traveller • nl
7
Pros:

Hotel dichtbij het centrum, behulpzaam personeel en goed ontbijt.

Cons:

De bedden waren behoorlijk hard. Ook was de internetverbinding traag.

2026-10-12 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-10-12 • via Nuitee
C
cristina • couple • es
8
Comodidad
Pros:

Calidad precio en las habitaciones.
Calidad del desayuno.

Cons:

Olor en la habitación. Huele como a cerrado pienso que es por el enmoquetado.

2026-10-12 • via Nuitee
J
J. • solo_traveller • nl
10
2026-10-12 • via Nuitee
T
Terje Oeiehaug • extended_group • no
7
Pros:

Perfekt beliggenhet!

Cons:

Litt stram sur lukt på rommet. Måtte lufte ut hver dag.

2026-10-12 • via Nuitee
A
Andries • extended_group • be
9
2026-10-12 • via Nuitee
N
Natalia • couple • it
6
2026-10-12 • via Nuitee
U
Ulrike • extended_group • de
7
Die Lage, Sauberkeit und freundliches Personal lässt über die technischen Probleme mit Fernsehen und Enge beim Frühstück
Pros:

Stadtnähe und freundliches und hilfsbereites Personal

Cons:

Fernseher über wifi, mit Standbild und trotz Bemühungen der Rezeption keine Besserung. Kapazitäten beim Frühstück für zwei Hotels an der Grenze der Möglichkeiten.

2026-10-12 • via Nuitee
J
Josef • extended_group • de
8
Für 1-2 Nächte ordentliches Hotel zentrumsnah
Pros:

Zentrale Lage in Luxemburg Stadt. 15 Minuten zu Fuß ins Geschehen und zu den Restaurants.
Zimmer war ausreichend groß und das Bett bequem.
Frühstück war ausreichend gut.

Cons:

Etwas abgewohnt und 25€ fürs Parken in der hoteleigenen Garage bzw. Stellplatz.

2026-10-11 • via Nuitee