Hotel & Suites Real del Lago

Hotels
8.4 (1830 reviews)
Sindicato de Salubridad, 209. Colonia Lopez Mateos , Villahermosa , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service delays during breakfast

Categories

Cleanliness
7.68
Reported issues like finding a cockroach in the bed indicate cleanliness concerns.
Service
9.15
Overall positive sentiments about staff's friendliness and professionalism, although there were mentions of delays at the restaurant.
Location
9.19
Consistently praised for its good location.
Room Quality
8.14
Generally positive comments about room comfort, although some noted firmness of mattresses.
Amenities
8.67
Amenities were appreciated, including the pool and breakfast options, despite some criticisms.
Value for Money
8.13
Generally good value stated but some concerns over additional charges for children's breakfast.
Food and Beverage
7.68
Mixed sentiments regarding breakfast service and options available.
Overall Experience
8.55
Overall satisfaction expressed, with some minor issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Accommodations with Stunning Views
Hotel & Suites Real del Lago features air-conditioned rooms with free Wi-Fi and a rooftop pool overlooking Villahermosa and Las Ilusiones Lagoon. Enjoy the panoramic views from your room, equipped with modern amenities like cable TV and a coffee machine.

Culinary Delights and Convenience
Indulge in regional and international cuisine at La Floresta bar-restaurant or opt for the convenience of room service.

Prime Location and Easy Access
Conveniently located near La Venta Museum-Park, our hotel offers free private parking and easy access to Central Villahermosa and the airport. Explore the city with a short walk to the bus station.

Book now for a memorable stay at Hotel & Suites Real del Lago!

Important information:

When traveling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies.

Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

Children between 12 years and above will be charged as adults at this property.

Airport transfer with additional costPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Location

Guest Reviews

8.4
Based on 1830 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
F
Felix Gustavo • solo_traveller • mx
10
2026-08-28 • via Nuitee
J
jimenez herrera • solo_traveller • mx
10
2026-08-25 • via Nuitee
T
Tiziana • solo_traveller • mx
10
2026-08-25 • via Nuitee
E
Elisabeth • extended_group • es
1
Brut i sorollós. Horrorós.
Pros:

L’únic que té bo és el llit.

Cons:

A les habitacions hi feia una pudor insuportable. Les canonades fan pudor i molt soroll. L’aparell de l’aire condicionat és antiquíssim i no es pot tenur encès a la nit perquè molesta molt.
L’esmorzar no van res, i a sobre et cobren per un panet dolç.
La ubicació horrorosa.
No té res a veure amb el que surt a les fotos.

2026-08-24 • via Nuitee
M
Manuel • family_with_children • mx
10
Pros:

Todo bien

Cons:

El desayuno

2026-08-24 • via Nuitee
E
Eder • family_with_children • mx
9
2026-08-24 • via Nuitee
V
Víctor Rubén • solo_traveller • mx
8
Cons:

El desayuno todos los días son los mismos platillos. Que son solo 3 opciones

2026-08-24 • via Nuitee
R
Rosa • family_with_children • mx
8
Sencillo descansamos bien
Pros:

Podría haber un poco mas de variedad en los alimentos hay poca variedad pero en general si esta bien

Cons:

Lo único que si es un. Poco lejos del aeropuerto de villahermosa

2026-08-24 • via Nuitee
L
Laura Mónica • solo_traveller • mx
10
2026-08-24 • via Nuitee
N
Norma • family_with_children • mx
9
Comodo
2026-08-23 • via Nuitee
J
JORGE BF12 • solo_traveller • mx
10
Pros:

Buena atención por parte del personal, un buen lugar y una buena vista

2026-08-23 • via Nuitee
E
EMMANUEL • solo_traveller • mx
5
2026-08-22 • via Nuitee
L
Laura Mónica • solo_traveller • mx
10
2026-08-22 • via Nuitee
V
Venustiano • extended_group • mx
10
2026-08-18 • via Nuitee
J
Jorge • solo_traveller • mx
8
Buen lugar para relajarse y pasar el rato
Pros:

Muy buen lugar, sin duda volveré, el personal es muy amable y el lugar es acogedor, las habitaciones están limpias y la alberca tiene una bonita vista a la ciudad 10/10

Cons:

Que el área de desayuno incluyera más variedad de alimentos

2026-08-17 • via Nuitee
L
Laia • solo_traveller • es
7
Pros:

Spacious and clean bedroom.

Cons:

Swimming pool water was dirty.
Despite breakfast being included, we were told at arrival that children weren't included.

2026-08-17 • via Nuitee
A
anthony • family_with_children • fr
6
Cons:

Il y a pas de café expreso 😅

2026-08-13 • via Nuitee
V
Viridiana • solo_traveller • mx
9
Pros:

La amabilidad

Cons:

Deben variar la comida

2026-08-13 • via Nuitee
I
Irixka Carrasco • family_with_children • mx
8
Bueno excepto por el desayuno
Pros:

El espacio, el trato.

Cons:

El desayuno, hotcakes pesados. Un solo guiso de huevo, me quedé con sed. (Solo un pequeño vaso de jugo) Los chilaquiles fueron los únicos buenos. Falta variedad.

2026-08-13 • via Nuitee
J
Jose De Jesus • extended_group • mx
10
2026-08-12 • via Nuitee