Hotel & Suites Real del Lago

Hotels
8.4 (1830 reviews)
Sindicato de Salubridad, 209. Colonia Lopez Mateos , Villahermosa , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service delays during breakfast

Categories

Cleanliness
7.68
Reported issues like finding a cockroach in the bed indicate cleanliness concerns.
Service
9.15
Overall positive sentiments about staff's friendliness and professionalism, although there were mentions of delays at the restaurant.
Location
9.19
Consistently praised for its good location.
Room Quality
8.14
Generally positive comments about room comfort, although some noted firmness of mattresses.
Amenities
8.67
Amenities were appreciated, including the pool and breakfast options, despite some criticisms.
Value for Money
8.13
Generally good value stated but some concerns over additional charges for children's breakfast.
Food and Beverage
7.68
Mixed sentiments regarding breakfast service and options available.
Overall Experience
8.55
Overall satisfaction expressed, with some minor issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Accommodations with Stunning Views
Hotel & Suites Real del Lago features air-conditioned rooms with free Wi-Fi and a rooftop pool overlooking Villahermosa and Las Ilusiones Lagoon. Enjoy the panoramic views from your room, equipped with modern amenities like cable TV and a coffee machine.

Culinary Delights and Convenience
Indulge in regional and international cuisine at La Floresta bar-restaurant or opt for the convenience of room service.

Prime Location and Easy Access
Conveniently located near La Venta Museum-Park, our hotel offers free private parking and easy access to Central Villahermosa and the airport. Explore the city with a short walk to the bus station.

Book now for a memorable stay at Hotel & Suites Real del Lago!

Important information:

When traveling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies.

Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

Children between 12 years and above will be charged as adults at this property.

Airport transfer with additional costPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Location

Guest Reviews

8.4
Based on 1830 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
V
Virginia • family_with_children • mx
10
Pros:

La ubicación me gusta y la habitación es amplia con buena luz natural.

Cons:

Todo me gusta.

2026-10-31 • via Nuitee
E
eric • family_with_children • fr
7
Pros:

Grande chambre avec grand lit. Très confortable.

Cons:

Vieille climatisation très bruyante. Pas de télécommande...il faut choisir entre le bruit de la climatisation ou le périphérique a côté. Poubelle non vidé dans la chambre. Demande d une chambre sur l arrière pour éviter le périphérique mais non respecté. Petit déjeuner gratuit mais même pas de beurre ou pain !

2026-10-30 • via Nuitee
K
Karen M • couple • us
10
We had a fabulous time at the Hotel & Suites Real del Lago and recommend it to everyone!
Pros:

We had a fabulous time at the Hotel & Suites Real del Lago and recommend it to everyone! The hotel is very clean, the staff extremely friendly and efficient and we felt like welcomed guests in a home. The location is perfect if you plan to visit the La Venta Olmec Museum! If we return to Villahermosa we will stay at the Real del Lago.

Cons:

Nothing!

2026-10-29 • via Nuitee
P
PeterVos1979 • family_with_children • nl
6
Nice hotel for a short stay
Pros:

The room we had with our family was spacious with a large living room and seperate rooms attached. Free private parking for the door and a rooftop swimming pool with cityview

Cons:

We booked including breakfast but staff showed us children under 12 were excluded from the voucher, so for our youngest son we had to pay extra. Breakfast was limited and of a doubtful quality. Furniture gets outdated with dangerous stairs inside hotel, luckily the lift is ok. Address is hard to find and close to busy roads.

2026-10-28 • via Nuitee
C
Christian • solo_traveller • mx
8
Pros:

Ubicacion y el desayuno

2026-10-28 • via Nuitee
P
Pérez • family_with_children • mx
10
Pros:

Me gustó la alberca, la ubicación

2026-10-27 • via Nuitee
O
OMAR • couple • mx
8
2026-10-27 • via Nuitee
B
Ben • couple • nl
7
Pros:

Het ontbijt was niet goed, betalen voor thee en toast! Niet gewenst
Daarnaast was de douche nauwelijks warm
Hotel naast luidruchtige weg

2026-10-25 • via Nuitee
B
Bruce • family_with_children • mx
1
2026-10-23 • via Nuitee
B
Bruce • family_with_children • mx
1
Mal servicio de recepción
Cons:

La habitación 204 que me asignaron no puede uno descansar ahy pasan muchos carros toda la noche pedí el cambio pero jamás me regreso la llamada recepción

2026-10-23 • via Nuitee
R
Restrepo • family_with_children • co
8
2026-10-21 • via Nuitee
H
Hui • couple • mx
6
2026-10-19 • via Nuitee
O
Omar • family_with_children • mx
9
bien relación precio confort
Pros:

las habitaciones son limpias, la cama y almohada son confortables, la televisión y señal de cable están bien, así como el mini Split, hay cafetera con un sobre de café de Coatepec

Cons:

a lado de la habitación que me toco hay un clima de ventana que, si hace algo de ruido y si se escucha bastante en la habitación, fuera de eso todo ok

2026-10-12 • via Nuitee
R
RICARDO • solo_traveller • mx
9
Pros:

La limpieza y la cercanía.

Cons:

Pocas mesas en el desayuno.

2026-10-12 • via Nuitee
H
Hui • couple • mx
9
2026-10-11 • via Nuitee
J
Jesus • extended_group • mx
10
Pros:

Servicio excelente en todos aspectos

Cons:

Todo en orden

2026-10-11 • via Nuitee
B
Bernhard • solo_traveller • cl
10
2026-10-11 • via Nuitee
H
Hui • couple • mx
9
2026-10-10 • via Nuitee
C
Chaves de la cruz • solo_traveller • mx
8
Pros:

La vista

Cons:

Atención dela administracion

2026-10-09 • via Nuitee
M
Mónica • solo_traveller • mx
10
2026-10-07 • via Nuitee