Hotel & Suites Real del Lago

Hotels
8.4 (1830 reviews)
Sindicato de Salubridad, 209. Colonia Lopez Mateos , Villahermosa , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service delays during breakfast

Categories

Cleanliness
7.68
Reported issues like finding a cockroach in the bed indicate cleanliness concerns.
Service
9.15
Overall positive sentiments about staff's friendliness and professionalism, although there were mentions of delays at the restaurant.
Location
9.19
Consistently praised for its good location.
Room Quality
8.14
Generally positive comments about room comfort, although some noted firmness of mattresses.
Amenities
8.67
Amenities were appreciated, including the pool and breakfast options, despite some criticisms.
Value for Money
8.13
Generally good value stated but some concerns over additional charges for children's breakfast.
Food and Beverage
7.68
Mixed sentiments regarding breakfast service and options available.
Overall Experience
8.55
Overall satisfaction expressed, with some minor issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Accommodations with Stunning Views
Hotel & Suites Real del Lago features air-conditioned rooms with free Wi-Fi and a rooftop pool overlooking Villahermosa and Las Ilusiones Lagoon. Enjoy the panoramic views from your room, equipped with modern amenities like cable TV and a coffee machine.

Culinary Delights and Convenience
Indulge in regional and international cuisine at La Floresta bar-restaurant or opt for the convenience of room service.

Prime Location and Easy Access
Conveniently located near La Venta Museum-Park, our hotel offers free private parking and easy access to Central Villahermosa and the airport. Explore the city with a short walk to the bus station.

Book now for a memorable stay at Hotel & Suites Real del Lago!

Important information:

When traveling with pets, please note that an extra charge of $ 300.00 per stay, rent of $ 130.00 per pet, per night and a damage deposit of $ 500.00 applies.

Please note only dogs and cats with a maximum weight of 15 kg and a maximum number of 2 pets per room is allowed.

Children between 12 years and above will be charged as adults at this property.

Airport transfer with additional costPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Location

Guest Reviews

8.4
Based on 1830 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
A
Adrián Alessandro • solo_traveller • mx
10
2026-09-18 • via Nuitee
J
Jared • solo_traveller • mx
9
Pros:

La comodidad de las habitaciones, muy limpio y el personal muy amable, estacionamiento amplio.

Cons:

Que las habitaciones no tengan plancha

2026-09-18 • via Nuitee
F
Francisco Javier • solo_traveller • mx
10
Pros:

La habitación muy limpia y confortable

2026-09-17 • via Nuitee
R
RICARDO • solo_traveller • mx
8
Pros:

El precio y la amabilidad del personal.

Cons:

Muy poco menú en el desayuno.

2026-09-16 • via Nuitee
M
MIGUEL ANGEL • family_with_children • mx
10
2026-09-15 • via Nuitee
A
Andrea • family_with_children • it
5
Cons:

hotel vecchio, le foto su booking probabilmente hanno 20 anni !!!!!!!

2026-09-12 • via Nuitee
D
Daniela • couple • mx
9
Cerca de la venta
Pros:

Personal amable y cerca de la venta

Cons:

Al llegar el cuarto tenía un olor medio raro, pero se disipó después

2026-09-12 • via Nuitee
K
Karla Patricia • solo_traveller • mx
8
2026-09-06 • via Nuitee
O
Omar Samuel • solo_traveller • mx
9
Pros:

Ubicación excepcional, práctica para salir hacia cualquier punto de la ciudad

2026-09-05 • via Nuitee
J
Jose • family_with_children • us
7
Agradable
2026-09-04 • via Nuitee
A
Alain • solo_traveller • tt
7
Can do with some attention to maintenance
Pros:

Convenient location. Basic room but comfortable enough.

Cons:

In need of some care and refurbishment. The tv in the room is dated and other facilities are worn.

2026-09-03 • via Nuitee
C
Cruz • solo_traveller • mx
10
2026-09-01 • via Nuitee
B
BARRON FLORES • solo_traveller • mx
9
Mejorar comida
Pros:

La suite

Cons:

La comida del restaurant

2026-09-01 • via Nuitee
J
Jorge alejandro • solo_traveller • mx
1
Tv y aires acondicionados viejos
Pros:

El personal muy amable y muy atento

Cons:

El hotel es demasiado viejo las instalaciones tanto como aires acondicionados hacen demasiado ruido y televisores muy obsoletos necesitan actualizarse

2026-09-01 • via Nuitee
L
Luis David • couple • mx
9
Excelente hotel.
Pros:

Un hotel con excelentes instalaciones, comodo y con buena vista a la ciudad

Cons:

Que auque esta en avenida principal, no puedes salir a caminar en la noche cerca, a misma gente del area te recomienda no salir a caminar., su acceso no es muy facil tienes que hacer algunas maniobrar para acesar a la hubicacion del hotel.

2026-08-31 • via Nuitee
F
Felix Gustavo • solo_traveller • mx
10
2026-08-28 • via Nuitee
T
Tiziana • solo_traveller • mx
10
2026-08-25 • via Nuitee
J
jimenez herrera • solo_traveller • mx
10
2026-08-25 • via Nuitee
E
Eder • family_with_children • mx
9
2026-08-24 • via Nuitee
M
Manuel • family_with_children • mx
10
Pros:

Todo bien

Cons:

El desayuno

2026-08-24 • via Nuitee