Garbo Hôtel

Chambre un peu petite

The sofa bed I slept on was comfortable but the sofa upholstery was grubby where it touches the floor when it's used as a bed.

Habitación pequeña , el techo a la altura de la cabeza , ubicado muy lejos del centro

I was very disappointed with the facilities. The hotel smells of damp and the bedroom was not very clean. We could see accumulated dust in the curtains and in the ceiling. We asked the staff to change the bedsheets because we found dirty spots and a hair.

Alcuni piccoli dettagli possono essere più curati: ad esempio un po' di polvere nell'armadio, qualche macchia sul copriletto decorativo (che non metterei in realtà, perché poco igienico a meno di non essere lavato ad ogni cambio stanza).

Location was okaish and AC wasn’t working efficiently in the night so u would wake up due to warmer room

During my stay at Garbo Hôtel (29 Aug – 2 Sep 2026), I arranged for laundry pickup through the front desk. A housekeeper came to my room and I handed her my laundry bag directly. The hotel later confirmed that the bag was mistakenly thrown away by staff, who believed it was rubbish.

The items lost were worth around 600 Euros. Despite confirming their own staff discarded the bag, the hotel has continued to deny full responsibility and has not offered any real compensation — only a single free night at the same hotel in Paris. As someone living in the US, that isn't something I can realistically use; it doesn't reflect an actual attempt to make things right, just a symbolic gesture that costs them nothing.

When I followed up, the hotel disputed parts of my account of what happened, despite having already confirmed that their own staff discarded the bag. I also had to point out and get corrected a $15 breakfast charge for a meal I never ate, which should not have required extra effort on my part.

I've had to be the one repeatedly following up to get this resolved, even though the mistake was entirely on the hotel's side. Communication has been slow, and the compensation offered has not reflected the actual loss or inconvenience caused.

If you're considering staying here, be cautious with any items you hand over to staff, and be prepared to advocate strongly for yourself if anything goes wrong.

J'aurai aimé avoir un plus grand choix de nourriture pour le petit déjeuner.

The room size advertised and booked was 12 m², but the room I was given appeared to be only around 6–7 m². This was quite disappointing, especially since I had booked the room based on the advertised size.

When I asked the receptionist about it, I was told that I was given this smaller room because I was travelling alone. I found this explanation disappointing, as the room size should match what was advertised and booked, regardless of whether the guest is travelling alone or not.

I am not looking to claim or request a refund for the difference in room rates, but I sincerely hope this will not happen to other guests in the future. I believe the hotel should provide the room type and size that guests have booked.