Facilities

Free breakfast
Meeting rooms
Fitness facilities
Front entrance ramp
Express check-out
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Buena limpieza
Excelente servicio
Buena ubicación
Cómodo
Desayuno rico y variado
Bonito hotel
Cons:
Ruido en la noche
Sábanas no tan frescas
Algunos empleados poco amigables

Categories

Cleanliness
8.71
Buena limpieza, personal amable aunque algunos fueron poco amigables.
Service
9.68
Excelente servicio, aunque algunos miembros del personal fueron poco amigables.
Location
9.22
Muy bien ubicado.
Room Quality
8.17
Sábanas ya no tan frescas y comentarios sobre habitación básica.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
9.16
Cumple muy bien con lo que ofrece.
Food and Beverage
9.21
Desayuno muy rico y variado.
Overall Experience
9.18
Todo estuvo muy bien, me gustó el lugar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:45

Property Description

Experience unparalleled comfort at Holiday Inn Express Mérida by IHG, where modern amenities meet exceptional service.

Recreational Amenities
Dive into relaxation at our inviting outdoor pool, or keep your fitness routine on track in our well-equipped fitness center. Guests can also take advantage of complimentary use of a nearby fitness facility.

Dining Options
Satisfy your cravings with delectable meals at our on-site restaurant or enjoy light snacks at the cozy coffee shop/café. For added convenience, our limited-hour room service ensures that you can dine in comfort.

Business and Connectivity
Stay productive with complimentary wired internet access and a fully equipped 24-hour business center. Our express check-in makes your arrival seamless, while limited on-site parking adds to the convenience.

Book your stay with us today and explore the vibrant heart of Mérida!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 129 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
A
Alfredo Guillermo • solo_traveller • ec
10
inolvidable por lo buena.
Pros:

excelente ubicación y el desayuno increíble.
La atención del personal fue excelente.

2026-04-28 • via Nuitee
F
Francisco • solo_traveller • gt
8
No me encantó. Pero tampoco está mal.
Cons:

La piscina y los desayunos, siempre lo mismo.

2026-04-26 • via Nuitee
• solo_traveller • ec
9
2026-04-25 • via Nuitee
P
PAULINA • solo_traveller • mx
10
Pros:

La ubicación

2026-04-23 • via Nuitee
G
GUERRERO • solo_traveller • mx
9
Pros:

el ssilencio

Cons:

todo bien

2026-04-16 • via Nuitee
V
VIFAC • family_with_children • mx
9
2026-04-12 • via Nuitee
A
alejandro • family_with_children • mx
9
Pros:

Me gustaron las habitaciones diseño comodidad espcio y limpieza

2026-03-24 • via Nuitee
B
BERNHARD • family_with_children • bz
10
Overall was great
Pros:

Location was excellent, breakfast was great

Cons:

A cheaper price would have been better

2026-03-24 • via Nuitee
G
Gonzalez • extended_group • us
10
Exelente servicio.
Pros:

Buen desayuno, buena ubicacion, muy amable el personal.

Cons:

Falta musica ambiental.

2026-03-03 • via Nuitee
C
Charles • couple • gb
8
Fine for a short stay.
Pros:

Good room, breakfast was more than enough. Location was fine but a taxi ride from the centre, depends what you want. Staff friendly. No restaurant but a couple of places nearby which were good.

Cons:

A long taxi ride to the centre.

2026-02-23 • via Nuitee
A
Aldo Andres • family_with_children • mx
10
Pros:

El desayuno incluido y la cercania al centro de convenciones

2026-02-22 • via Nuitee
M
Martha • solo_traveller • mx
10
2026-01-31 • via Nuitee
C
Cristiane • family_with_children • br
8
2026-01-28 • via Nuitee
A
Agustín • extended_group • mx
9
2026-01-27 • via Nuitee
E
ELIANE • couple • br
8
2026-01-24 • via Nuitee
E
Eduardo • family_with_children • mx
8
2026-01-22 • via Nuitee
F
Fernando • extended_group • cl
8
Cons:

El desayuno. Es muy básico

2026-01-22 • via Nuitee
O
Orest • family_with_children • mx
8
Esta bien
Pros:

Desayuno no fue muy bueno. Ubicación de este hotel esta excelente.

Cons:

Desayuno. Tambien pueden mejorar la limpieza de la piscina y algunos detalles de las habitaciones,

2026-01-19 • via Nuitee
O
Orest • family_with_children • mx
8
Все було очікувано
Pros:

Все очікувано

Cons:

Могла би бути ще одна тумбочка

2026-01-11 • via Nuitee
A
Aldebarán • family_with_children • mx
10
Excelente lugar!
Pros:

La atencion y la limpieza

Cons:

Todo excelente, solo un punto a destacar. El desayuno. No es malo, pero sí deja que desear. A mi familia no le gustó. Terminaron optando por no comer ahí.

2026-01-07 • via Nuitee