Crowne Plaza Istanbul Harbiye by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (601 reviews)
Dolapdere Cd. No: 163 Harbiye Şişli , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Location issues
Noise from rooms

Categories

Cleanliness
8.33
Some guests reported issues with noise and room conditions.
Service
9.3
Guests praised the staff's friendliness and responsiveness.
Location
7.84
The hotel is set on a hill, making access to attractions difficult.
Room Quality
7.79
Complaints about room temperature and thin walls were noted.
Amenities
8.82
Spa facilities were not fully operational, which disappointed some guests.
Value for Money
8.78
Overall a good experience relative to cost.
Food and Beverage
8.33
Limited food options were mentioned, though other dining experiences were praised.
Overall Experience
8.8
Generally positive reviews with some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:00

Property Description

Luxurious Accommodation
Indulge in the modern and spacious rooms at Crowne Plaza Istanbul Harbiye, each equipped with top-notch amenities like a flat-screen TV and plush bedding for a comfortable stay.

Wellness and Relaxation
Unwind at the hotel's health club with rejuvenating massages and beauty treatments, or take a dip in the indoor pool after a long day of exploring the vibrant city of Istanbul.

Culinary Delights
Satisfy your taste buds at Ege Restaurant with a variety of international dishes or savor local and international cuisines at Istisna Restaurant & Cafe, promising a gastronomic experience like no other.

Experience luxury and convenience in the heart of Istanbul. Book your stay at Crowne Plaza Istanbul Harbiye now for an unforgettable experience.

Important information:

For our guests coming from reservations made on Booking.com, a 15% discount will be applied to expenses made at Ege Restaurant and Lobby Bar (Excluding Alcohol).

Guests are kindly requested to show the credit card used for reservation upon check-in.

The hotel can check the validity of the credit provided at the booking stage by taking pre-authorization at any time. Hotel has right to cancel the reservations which has nonfunctional credit cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 601 reviews
Cleanliness: 8.33
Service: 9.3
Location: 7.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
M
Michele extended_group it
7
2026-05-23 via Nuitee
C
Coffee Board of India extended_group in
9
It was good. Good Food, Good Location, Simple & Humble. Worth for the money, if you book in advance.
Pros:

Room was spacious for 2 to 3 individuals. Breakfast was exceptionally good and healthy with a lot of items to choose from. The Location is on a slope from which walking to the nearest bus stop and metro station is challenging due to steep slope, but is nearby. For those who love to walk, like me, shouldn't have an issue with that.

Cons:

The hotel is an old building and the maintenance of the rooms, especially the washroom and the furniture may be upped a little bit. The Air conditioning also to be serviced regularly. Sometimes, it wasn't functioning as intended but the weather of the city has covered it for us.

2026-05-18 via Nuitee
W
Waleed solo_traveller tr
10
2026-05-16 via Nuitee
W
WALEED couple ae
10
Pros:

نعم

2026-05-12 via Nuitee
P
Pierre S solo_traveller fr
1
FUYEZ!!! LE PERSONNEL D'ACCUEIL A UN COMPORTEMENT INACCEPTABLE !
Pros:

Rien à retenir à cause du personnel, fuyez.

Cons:

Nous avions une réservation pour deux nuits (dont la deuxième nuit qui nous a été offerte). Lors du checkin j'ai demandé à avoir le petit-déjeuner (10e au lieu de 20e si je le réservais au moment du checkin), on m'a indiqué que tout était bon et que je n'avais pas besoin de payer sur le coup. De plus on nous a indiqué que nous n'aurions pas à changer de chambre entre nos deux nuitées et que tout était ok.
Le lendemain matin ma réservation pour le petit-déjeuner n'était pas enregistrée et la personne à l'accueil a voulu me faire payer 20e, j'ai dû expliquer à plusieurs reprises la situation pour qu'elle accepte de me faire payer 10e.
Ensuite nous avons dû refaire un check-in pour la nuit qui nous avait été offerte par un proche, la personne à l'accueil a refusé de faire le check-in car ce proche n'était pas là (1e fois que ça nous arrive après 2 semaines en hôtel en Turquie et plusieurs nuits offertes par des proches). Alors que je demandais des explications et indiquait que je ne comprenais pas, cette personne ("Ali") s'est mise a souffler, a levé les yeux au ciel, un comportement inacceptable dans une discussion et encore plus lorsqu'on travaille dans un hôtel. Après avoir discuté avec mon proche et n'avoir fait que lui couper la parole, il ("Ali") a menti en disant que mon proche avait dit des "bad words". C'est faux. Je ne détaillerai pas plus ce point mais mentir sur ce sujet est inacceptable.
Aucune solution ne nous a été proposée. Une personne chargée de la relation avec les clients est venue nous voir, elle était très gentille mais n'avait aucune solution à proposer. Ils nous ont dit de réserver une autre chambre sur Booking. Lorsque j'ai indiqué que l'hôtel était plein, ils n'ont même pas proposé de nous laisser réserver la chambre que nous avions déjà normalement réservée et qui devenait libre du fait de leur refus de réaliser notre check-in.

2026-05-12 via Nuitee
B
Bahar couple de
8
Sehr gut
Pros:

Sehr sauber und freundlich

Cons:

Die Straße vor dem Hotel hatte keinen richtigen Gehweg .

2026-04-21 via Nuitee
V
Viktoriya family_with_children ru
10
2026-04-13 via Nuitee
A
ashraf couple eg
1
Pros:

Bad

2026-04-11 via Nuitee
A
Ahmad couple pk
6
Overall was Ok but not 5 star
Pros:

Upgraded to Suite room

Cons:

Very old property. Needs major renovation. Carpets were noticeably worn, the curtains have tears and the furniture was quite old.
Its not really close to taksim (there is a steep down road). Hotel do provide Thé complimentary coaster to taksim square after every hour (till 4 PM only) which is quite strange because normally these areas are more touristy during the night. In addition to this, no clear indication of coaster pick up from taksim square to the hotel.

2026-04-09 via Nuitee
W
Waleed couple tr
10
2026-04-06 via Nuitee
H
Hassan couple us
9
2026-04-05 via Nuitee
B
Babar couple be
4
2026-03-29 via Nuitee
A
Abubaker couple ly
9
Valuable stay
Pros:

Receptionists are very helpful
Location is about 15 minuets walk to Nishantashi busy touristic area

Cons:

Neighborhood is not as luxurious as the hotel

2026-03-26 via Nuitee
F
Franziska couple de
7
Overall the stay was good.
Pros:

Clean rooms and very nice staff

Cons:

The rain shower head was poorly secured and wobbled a lot. The carpet in the hallway was old and stained in places.

2026-03-14 via Nuitee
M
Mohammad Hadi solo_traveller ae
10
2026-03-13 via Nuitee
M
Mohammad Hadi solo_traveller ae
10
2026-03-13 via Nuitee
P
Pilar extended_group es
8
2026-03-11 via Nuitee
محمد solo_traveller sa
7
2026-03-01 via Nuitee
B
Bahareh solo_traveller ca
10
Nice abd professional people, comfortable place
Pros:

Excellent Stay!
​I had a wonderful experience at this hotel. The rooms were clean and comfortable, but the service really set it apart. A huge thank you to Miss Fafa for being so helpful and welcoming, she made our stay truly special.! Also mr Selcuk and mr Ali at the reception were so helpful. Highly recommended

2026-02-28 via Nuitee
S
saeid couple de
10
Pros:

Personel exactly Ms.Fafa everyday asks about our stay experiences and I think all personel was great.

2026-02-26 via Nuitee