Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
High food prices
Noise issues in some rooms

Categories

Cleanliness
8.94
General sentiment is positive, with mentions of cleanliness in multiple reviews.
Service
9.41
The staff was frequently described as friendly and helpful.
Location
9.45
The location received high praise for accessibility and surroundings.
Room Quality
8.4
Rooms were mostly described positively, though some mentioned aging bathrooms.
Amenities
8.93
Amenities such as the swimming pool and spa were positively noted.
Value for Money
7.89
Concerns about breakfast prices and drink costs bring down the score.
Food and Beverage
8.44
Breakfast received high praise, but was noted as expensive.
Overall Experience
8.91
Overall sentiment is very positive, with most experiences described as great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:49

Property Description

Breathtaking Mountain Views
Chalet-Hôtel Macchi in Châtel offers stunning balconies overlooking the picturesque Abondance Valley. The perfect backdrop for a relaxing retreat.

Savoyard Culinary Delights
Indulge in the renowned Savoyard cuisine at Le Cerf restaurant. Enjoy a culinary journey with refined dishes that will tantalize your taste buds.

Luxurious Spa Experience
Unwind and rejuvenate at the spa center with a heated indoor pool, sauna, hammam, hot tub, and fitness center. Pamper yourself after a day on the slopes.

Experience the beauty, taste the excellence, and relax in luxury at Chalet-Hôtel Macchi. Book now for an unforgettable stay.

Important information:

Please note that hotel does not accept American Express credit card.

The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation.

If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organize check-in and key collection.

We've increased our breakfast prices to €25 for adults and €13 for children.
Pets are charged an additional €18 per night.
Late checkout is €60, maximum 3:30 p.m., subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for € 80 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 564 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.91
V
VERELST • solo_traveller • be
10
Leuke vakantien
Pros:

Alles...
Super gezellig hotel met veel faciliteiten!

Cons:

Niets

2026-07-22 • via Nuitee
P
philippe • solo_traveller • fr
9
2026-07-20 • via Nuitee
Y
Yves • extended_group • ch
10
Genial
Pros:

Top

Cons:

Turn

2026-07-20 • via Nuitee
P
philippe • solo_traveller • fr
9
2026-07-20 • via Nuitee
U
Urs • solo_traveller • ch
9
2026-07-19 • via Nuitee
L
Louise • couple • au
10
Great place. The staff, the comfort, the food were all fabulous. So glad I came.
Pros:

Friendly staff, lovely room, fabulous food

Cons:

It was pretty expensive but at least I got value for my money. I loved it there.

2026-07-19 • via Nuitee
L
Louis • couple • ch
8
2026-07-19 • via Nuitee
M
Marie-eve • couple • ch
7
Un super bon endroit avec un magnifique potentiel, malheureusement, mal, exploité.
Pros:

L’accueil, la décoration, le massage, c’est un endroit chaleureux dans lequel nous nous sommes senti bien.

Cons:

Le repas au restaurant, devoir donner son menu à l’avance, alors que la qualité n’était absolument pas là (filet mignon aux morilles , ce n’était pas un filet mignon, il y avait deux morilles en tout, et pour tout la sauce inexistante, les pommes de terre farineuses, rien n’était bon). Aucun dédommagement de la part du personnel, du cuisinier ou des propriétaires lorsque nous l’avons relevé.. Le rapport qualité, prix du petit déjeuner trop excessif.
De trouver deux hommes nus dans le spa, alors que ce n’est pas un spa nudiste.

2026-07-19 • via Nuitee
L
Legagneur • solo_traveller • ch
9
2026-07-18 • via Nuitee
P
Patrice • couple • fr
8
2026-07-17 • via Nuitee
M
Marie • solo_traveller • fr
10
Pros:

Hôtel très bien situé. En plein centre de Châtel
Le personnel est très agréable et les chambres confortables et spacieuses.

2026-07-13 • via Nuitee
F
Florence • couple • fr
8
2026-07-12 • via Nuitee
L
Laurence • solo_traveller • ch
8
2026-07-11 • via Nuitee
Y
Yvonne • couple • ch
9
Das Hotel Macchi hat ein tolles Zmorgenbuffet, freundliches Personal, super Hallenbad und eine tiefenentspannenfe ajurv
Pros:

Das Hotel ist super gelegen von Dorfzentrum und allen sportlichen Aktivitäten

Cons:

nichts

2026-07-11 • via Nuitee
F
Francois • couple • fr
10
2026-07-10 • via Nuitee
L
Li • solo_traveller • fr
10
2026-07-10 • via Nuitee
M
Malcolm • couple • il
8
2026-07-08 • via Nuitee
S
serge • solo_traveller • fr
10
Pros:

Très bon accueil avec personnel très à l'ecoute, disponible et efficace.
Merci beaucoup

Cons:

Rien

2026-07-08 • via Nuitee
P
PATRICIA • extended_group • ch
10
2026-07-07 • via Nuitee
L
Laure • couple • fr
9
Très bien
Pros:

Le cadre, le décor, le personnel

Cons:

La chambre aurait besoin d’un petit rafraîchissement

2026-07-06 • via Nuitee