Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
High food prices
Noise issues in some rooms

Categories

Cleanliness
8.94
General sentiment is positive, with mentions of cleanliness in multiple reviews.
Service
9.41
The staff was frequently described as friendly and helpful.
Location
9.45
The location received high praise for accessibility and surroundings.
Room Quality
8.4
Rooms were mostly described positively, though some mentioned aging bathrooms.
Amenities
8.93
Amenities such as the swimming pool and spa were positively noted.
Value for Money
7.89
Concerns about breakfast prices and drink costs bring down the score.
Food and Beverage
8.44
Breakfast received high praise, but was noted as expensive.
Overall Experience
8.91
Overall sentiment is very positive, with most experiences described as great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:49

Property Description

Breathtaking Mountain Views
Chalet-Hôtel Macchi in Châtel offers stunning balconies overlooking the picturesque Abondance Valley. The perfect backdrop for a relaxing retreat.

Savoyard Culinary Delights
Indulge in the renowned Savoyard cuisine at Le Cerf restaurant. Enjoy a culinary journey with refined dishes that will tantalize your taste buds.

Luxurious Spa Experience
Unwind and rejuvenate at the spa center with a heated indoor pool, sauna, hammam, hot tub, and fitness center. Pamper yourself after a day on the slopes.

Experience the beauty, taste the excellence, and relax in luxury at Chalet-Hôtel Macchi. Book now for an unforgettable stay.

Important information:

Please note that hotel does not accept American Express credit card.

The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation.

If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organize check-in and key collection.

We've increased our breakfast prices to €25 for adults and €13 for children.
Pets are charged an additional €18 per night.
Late checkout is €60, maximum 3:30 p.m., subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 588 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.91
M
Malcolm • solo_traveller • il
9
New rooms are excellent and the staff are always very friendly and helpful.
Pros:

The new rooms are excellent

2026-08-20 • via Nuitee
S
STEPHANE • solo_traveller • fr
10
Super séjour, personnel accueillant, piscine top, chambre top
Pros:

Le personnel, la qualité de la prestation en général

Cons:

Rien

2026-08-19 • via Nuitee
T
Tim • couple • gb
7
Decent hotel in a great central location
Pros:

Nice hotel in the centre of town. Chalet feeling throughout with a lot of wood finishes adding to a very "wintery" vibe (stayed during summer).
Good location in the centre of town.
Breakfast is excellent with good variety.
Parking onsite (free).

Cons:

Whilst not an issue in winter, we stayed during a summer heatwave and the room has no AC.
The beds are not the most comfortable - slightly worn.
Service is the main let-down at this property, whilst friendly in general it was difficult to get any requests fulfilled. On arrival our room, despite being booked for 2 people, was only prepared for 1 person (singular towel, linen, slippers etc.) and despite multiple attempts to get the staff to rectify this it was never done during our two night stay.

2026-08-18 • via Nuitee
C
CELINE • couple • fr
8
Top . Nous reviendrons
Pros:

Un accueil au top et un hôtel très bien situé dans la station. Mon kiffe : prendre un bon petit dej en terrasse ! Et quel bon petit dej !!!!

2026-08-13 • via Nuitee
P
Pierre • family_with_children • fr
10
2026-08-13 • via Nuitee
C
Christine • couple • fr
10
Pros:

Hotel magnifique bien placé dans le centre
Très calme
Personnel au top
Massages très agréables

2026-08-12 • via Nuitee
D
Daniel • extended_group • de
8
2026-08-11 • via Nuitee
A
ANDRE • couple • fr
8
Très bien , pour passer des journées à l’extérieur
Pros:

Le bâtiment , les infrastructures. Le parking

Cons:

Chambre juste un peu petite

2026-08-10 • via Nuitee
M
marc • extended_group • fr
9
Impeccable pour une pause détente. Bel endroit.
Pros:

L’accueil, le repas, le cadre. Le rapport qualité prix.

Cons:

La chambre qui donne sur un quai déchargement magasin bruyant dès 5 heures du matin.

2026-08-10 • via Nuitee
D
deguin laura • couple • fr
10
Pros:

Gentillesse du personnel et très bien décoré

2026-08-09 • via Nuitee
J
Jessica • couple • ch
10
2026-08-09 • via Nuitee
M
Marie-Hélène • solo_traveller • ch
7
2026-08-08 • via Nuitee
J
Judith • family_with_children • nl
9
2026-08-08 • via Nuitee
C
CHRISTELE • couple • fr
9
2026-08-07 • via Nuitee
O
Oberson • family_with_children • ch
8
2026-08-06 • via Nuitee
S
Signe • couple • se
8
Cons:

The added cost for breakfast of €25 felt too expensive vs other hotels breakfast.

2026-08-05 • via Nuitee
M
Michel • couple • ch
8
Pros:

La télécommande de la TV piles faibles

2026-08-05 • via Nuitee
A
Alessandro • solo_traveller • it
7
Pros:

Stanza pulitissima servizi igienici perfetti , piscina sauna palestra s.p.a

Cons:

Staff della hall non molto accogliente a volte arrogante

2026-08-04 • via Nuitee
M
Mael • solo_traveller • fr
9
2026-08-03 • via Nuitee
V
VERELST • solo_traveller • be
10
Leuke vakantien
Pros:

Alles...
Super gezellig hotel met veel faciliteiten!

Cons:

Niets

2026-07-22 • via Nuitee