Hôtel Macchi Restaurant & Spa

Hotels
8.8 (572 reviews)
94 Route De L'etringa , Châtel , FR
+33 4 50 73 24 12
[email protected]

listing image 1
Show all photos
Paid
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Fitness center
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, attentive staff mentioned in many reviews
Excellent and varied breakfast
Great central location
Strong wellness offering: pool, spa, sauna, massages
Clean and well-decorated rooms; new rooms praised
Family- and group-friendly atmosphere
Onsite parking available
Cons:
Poor soundproofing; early-morning delivery noise reported
Parking small and at least one report of vehicle damage with poor follow-up
High prices for breakfast/bar compared to expectations
Occasional unresponsive or arrogant staff leading to service inconsistencies
Some rooms/showers/jacuzzi are small; lack of AC noted during heatwave

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness (e.g., 'propreté', 'Stanza pulitissima') indicating consistently good housekeeping.
Service
8.2
Staff are often described as friendly and attentive, but there are notable service inconsistencies (unfulfilled requests, unreturned calls about vehicle damage, occasional arrogant/reception staff).
Location
9.2
Repeatedly described as very well located/central ('bien situé', 'centre of town', 'very good location'), a strong positive across reviews.
Room Quality
8.3
New rooms are praised as excellent, but some rooms are small, showers/jacuzzi can be tight, beds slightly worn in places, and some face noisy loading areas.
Amenities
9
Well-regarded wellness offering: spa, pool, sauna, gym and massages are frequently highlighted positively.
Value for Money
8
Good overall quality but several comments call out high prices (bar prices, breakfast €25) and parking-related problems affecting perceived value.
Food and Beverage
9
Breakfast repeatedly described as excellent and comprehensive; food quality is generally praised though some guests find prices high.
Overall Experience
9.7
Majority of reviews are very positive ('Very good - would recommend', 'Super séjour', 'Top', 'Genial'), indicating a strong overall guest experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Hôtel Macchi, un hôtel 4 étoiles avec piscine et spa à Châtel, offrant un accès direct aux pistes de ski et aux sentiers de randonnée des Portes du Soleil. Hôtel familial depuis 1970.

Important information:

Please note that hotel does not accept American Express credit card.

The Standard Double and Superior Double rooms can accommodate a third person at an additional charge. This charge depends on the age of the third guest and the time of reservation.

If you plan on arriving after 19:00, please inform The Originals City, Hôtel Solana, Niort Est in advance of your expected arrival time in order to organize check-in and key collection.

We've increased our breakfast prices to €25 for adults and €13 for children.
Pets are charged an additional €18 per night.
Late checkout is €60, maximum 3:30 p.m., subject to availability. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 572 reviews
Cleanliness: 9
Service: 8.2
Location: 9.2
Room Quality: 8.3
Amenities: 9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.7
V
valerie • couple • fr
7
Pros:

Emplacement et décor

Cons:

Chambres bruyantes des 5h du matin avec les livraisons du magasin d’en face

2026-10-25 • via Nuitee
P
Pierre-Dominique • couple • fr
8
Etablissement digne de confiance avec personnel attentionné et situation privilégiée
2026-10-09 • via Nuitee
P
Paul • extended_group • gb
9
Very good - would recommend.
Pros:

Catered for a large party extremely well.

2026-10-07 • via Nuitee
V
victoria • solo_traveller • fr
8
Pros:

Le personnel attentionné, le spa agréable, le charme de l’hotel.

2026-09-19 • via Nuitee
J
Jean Pierre • solo_traveller • br
7
2026-09-15 • via Nuitee
D
Dimitri • solo_traveller • ch
8
Pros:

Hotel est correct. Le décor est sympa.

Cons:

Les prix au bar sont plus élevés qu’en Suisse.

2026-09-14 • via Nuitee
A
Alexandre • family_with_children • fr
1
Fuyez cet hôtel si vous tenez à votre véhicule
Pros:

Bien situé et familial.

Cons:

Parking trop petit. Mon véhicule a été cabossé par un autre. La responsable qui dispose des numéros de plaques des clients + caméras, ne m'a jamais rappelé, malgré mes relances. Si vous tenez à votre véhicule, fuyez cet hôtel.

2026-09-10 • via Nuitee
D
Denis • solo_traveller • ch
6
2026-09-09 • via Nuitee
M
Macewan • couple • fr
7
2026-09-07 • via Nuitee
R
Rafael • couple • ch
8
2026-09-07 • via Nuitee
J
Jonathan • solo_traveller • ch
10
Pros:

Tout. Sauf Jaccuzi un peu petit

2026-09-06 • via Nuitee
M
Maïté • solo_traveller • ch
10
2026-09-06 • via Nuitee
N
NIGGLI • family_with_children • fr
10
Très bien
2026-09-06 • via Nuitee
M
Marc • solo_traveller • ch
7
Pros:

Petit déjeuner, propreté, équipement simples mais de qualité.

Cons:

Insonorisation.

2026-09-05 • via Nuitee
C
Cordera • family_with_children • fr
9
Pros:

Très bel hôtel. Le personnel est très agréable.

2026-09-05 • via Nuitee
M
Maxime • couple • fr
10
2026-09-03 • via Nuitee
B
Bartosz • family_with_children • ch
9
Fajnie było
Pros:

Basen

Cons:

Śniadanie jest za drogie

2026-09-02 • via Nuitee
M
Myriam • couple • ch
8
2026-09-01 • via Nuitee
V
veronica • couple • ch
10
Muy relajada
Pros:

Me encantó el personal siempre muy detallista en todo muchísimas gracias fue un placer estar alojada allí.

2026-09-01 • via Nuitee
F
Fabien • solo_traveller • fr
8
2026-08-31 • via Nuitee