The Toren Amsterdam, by The Pavilions

Hotels
8.9 (1587 reviews)
Keizersgracht 164 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Nice breakfast
Cons:
Small room size
Odors in some rooms

Categories

Cleanliness
8.4
Some guests noted odors in rooms and issues with maintenance.
Service
9.4
Staff were consistently noted as friendly and helpful.
Location
9.4
Great location mentioned multiple times by guests.
Room Quality
8.4
Rooms were comfortable but some felt small and had maintenance issues.
Amenities
8.9
General amenities were appreciated, though some facilities had minor complaints.
Value for Money
8.4
Some guests felt it was expensive for what was offered.
Food and Beverage
8.9
Breakfast was highlighted positively.
Overall Experience
9.4
Guests had mostly positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:15

Property Description

Luxurious Accommodation Along Keizersgracht Canal
The Pavilions Amsterdam, The Toren offers elegant rooms with flat-screen TVs and classic decorations, just steps away from the Anne Frank House.

Charming Rooms with Classic Decor
Each air-conditioned room features an en suite bathroom with a bathtub, chandeliers, and ceiling paintings. Guests can also enjoy tea/coffee making facilities and a complimentary mini bar.

Delightful Breakfast and Trendy Bar
Start your day with a delightful breakfast buffet in the elegant breakfast room overlooking the Keizersgracht. Unwind at the trendy hotel bar with refreshing drinks throughout the day.

Experience luxury and charm at The Pavilions Amsterdam, The Toren. Book your stay now for an unforgettable Amsterdam experience.

Important information:

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in. In case the credit card owner is not traveling with you, an online payment link will be sent to prepay your stay.

Please note that the hotel pre-authorizes your credit card with the amount for the first night, 8 days prior to arrival. This is not a payment and this only applies to flexible rates.

The hotel will sent you a secure online payment link for the payment of your Non-Refundable reservation. We kindly request you to fulfill the payment within 24 hours.

Parking in Amsterdam is challenging, there are parking garages near to the hotel or a valet service is possible to arrange upon request. Charges are applicable. Please contact the hotel ahead of time for information

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1587 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9.4
H
Hege auglend • couple • no
9
2026-05-30 • via Nuitee
P
Paul • couple • es
7
2026-05-29 • via Nuitee
C
Camolia • couple • us
10
2026-05-28 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

Decor. Staff. Locatio

Cons:

Stairs

2026-05-28 • via Nuitee
K
Katia • extended_group • be
9
2026-05-27 • via Nuitee
M
Montse1101 • couple • es
10
Hotel maravilloso y totalmente recomendable en Amsterdam
Pros:

Un Hotel excelente con una ubicación inmejorable. Personal muy profesional

Cons:

nada

2026-05-23 • via Nuitee
Y
Yan • solo_traveller • ru
5
Отель не стоит своих денег совсем…
Pros:

Хороший сервис, приятно встретили, помогли с чемоданом

Cons:

Номер был в маленьком одноэтажном здании рядом с отелем. Рано утром начался ремонт и было невозможно спать. Звукоизоляции абсолютно никакой нет, так как эти номера находятся не в здании отеля, а рядом в маленькой пристройке. Я заплатил более 600€ за ночь, самая верхняя цена за этот номер 250€ максимум. Больше никогда не остановлюсь в этом отеле!

2026-05-22 • via Nuitee
M
Michelle • family_with_children • de
8
2026-05-21 • via Nuitee
H
Henrik Foss • solo_traveller • no
9
2026-05-21 • via Nuitee
S
Song • solo_traveller • th
5
2026-05-18 • via Nuitee
S
Scott • couple • us
9
2026-05-17 • via Nuitee
G
GPX • couple • fr
8
2026-05-10 • via Nuitee
E
Eike • solo_traveller • de
10
Pros:

Sehr schönes Zimmer

2026-05-09 • via Nuitee
M
Melissa • couple • us
9
2026-05-08 • via Nuitee
C
Carina • couple • se
10
2026-05-08 • via Nuitee
N
Naha • solo_traveller • de
10
Pros:

good location, kind hospitality

2026-05-06 • via Nuitee
G
Gökçe • couple • tr
9
2026-05-06 • via Nuitee
S
Sita • couple • it
10
Soggiorno fantastico da ritornarci a breve, sicuramente
Pros:

La struttura è molto bella ed estremamente pulita direttamente sul canale e gode di un fascino particolare

Cons:

Veramente non ho niente da dire che non mi sia piaciuto della struttura per me è stato tutto perfetto

2026-05-04 • via Nuitee
T
Tangney • solo_traveller • us
10
Pros:

Beautiful, outstanding hotel

2026-05-02 • via Nuitee
G
Giovanna • solo_traveller • de
5
Ok!
Pros:

Perfect location

Cons:

Very expensive for what it is
Breakfast is ok

2026-04-30 • via Nuitee