The Toren Amsterdam, by The Pavilions

Hotels
8.9 (1602 reviews)
Keizersgracht 164 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Nice breakfast
Cons:
Small room size
Odors in some rooms

Categories

Cleanliness
8.4
Some guests noted odors in rooms and issues with maintenance.
Service
9.4
Staff were consistently noted as friendly and helpful.
Location
9.4
Great location mentioned multiple times by guests.
Room Quality
8.4
Rooms were comfortable but some felt small and had maintenance issues.
Amenities
8.9
General amenities were appreciated, though some facilities had minor complaints.
Value for Money
8.4
Some guests felt it was expensive for what was offered.
Food and Beverage
8.9
Breakfast was highlighted positively.
Overall Experience
9.4
Guests had mostly positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:15

Property Description

Luxurious Accommodation Along Keizersgracht Canal
The Pavilions Amsterdam, The Toren offers elegant rooms with flat-screen TVs and classic decorations, just steps away from the Anne Frank House.

Charming Rooms with Classic Decor
Each air-conditioned room features an en suite bathroom with a bathtub, chandeliers, and ceiling paintings. Guests can also enjoy tea/coffee making facilities and a complimentary mini bar.

Delightful Breakfast and Trendy Bar
Start your day with a delightful breakfast buffet in the elegant breakfast room overlooking the Keizersgracht. Unwind at the trendy hotel bar with refreshing drinks throughout the day.

Experience luxury and charm at The Pavilions Amsterdam, The Toren. Book your stay now for an unforgettable Amsterdam experience.

Important information:

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in. In case the credit card owner is not traveling with you, an online payment link will be sent to prepay your stay.

Please note that the hotel pre-authorizes your credit card with the amount for the first night, 8 days prior to arrival. This is not a payment and this only applies to flexible rates.

The hotel will sent you a secure online payment link for the payment of your Non-Refundable reservation. We kindly request you to fulfill the payment within 24 hours.

Parking in Amsterdam is challenging, there are parking garages near to the hotel or a valet service is possible to arrange upon request. Charges are applicable. Please contact the hotel ahead of time for information
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1602 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9.4
L
Luisella couple it
10
2026-06-19 via Nuitee
J
Joni Marie couple us
10
We had a wonderful stay at the hotel and fortunate to have found such a great place for our visit.
Pros:

We loved the food and enjoyed cocktails in the bar every night. The bartender was outstanding

Cons:

Nothing I can think of.

2026-06-17 via Nuitee
T
Theodore couple us
10
If I ever come back to Amsterdam, I will stay at the Toren!.
Pros:

Location, service, & staff were all outstanding!

2026-06-15 via Nuitee
S
sabri can solo_traveller tr
10
2026-06-15 via Nuitee
O
Opeyemi solo_traveller ng
1
2026-06-13 via Nuitee
R
Richard couple au
8
Perfect picturesque historic location for a short stay
Pros:

Great location. Comfy bar.

2026-06-12 via Nuitee
S
Spencer couple gb
9
Excellent
Pros:

Location was excellent, cocktails was amazing, staff could do enough for us

2026-06-11 via Nuitee
N
natasha couple us
9
Pros:

Comfortable bed, great location on a canal, coffee/tea and water in the room, handwritten note of welcome, robes, slippers, etc. Kind staff. Very clean. Umbrellas available to borrow. We happened to be there on a day that they could accommodate an early check-in and we were grateful after a long international flight.

Cons:

Our standard double room was a little dark as an interior room. Would recommend front rooms with view of canal. Nice that mini bar was included at no cost but would love other options besides Fanta and Coke to really make that a value-added item. Sparkling water and a beer or two perhaps? Breakfast was good but expensive and we would have loved more of a buffet style set up as staff was busy and service a little slow.

2026-06-11 via Nuitee
N
Nicole extended_group us
10
Pros:

Everything was excellent

2026-06-10 via Nuitee
A
Alon extended_group fr
10
2026-06-08 via Nuitee
D
Doug solo_traveller ca
9
Pros:

Loved the airport pick up, location, staff, soaker tub, king bed, breakfast options, little bar, garden

Cons:

The only issue would be the small tile step beside the tub which was very hard to see making it easy to trip on or fall off.
The bedding was lovely but made us sweat while sleeping even with air conditioning on.

2026-06-08 via Nuitee
J
julio solo_traveller mx
9
Great deal for a hotel in Amsterdam.
Pros:

Comfortable and with great service from staff.

Cons:

My room didn’t have electrical outlets where they should be (besides the bed and desk area). There was in the bathroom and other just at the entrance door (at the same level of my face).

2026-06-07 via Nuitee
J
Jenny solo_traveller us
8
Refreshing stay
Pros:

Property is historic but modernized in a way that maintains the charm. The bed and bedding were just what I needed after a long flight. The hair and body supplies were outstanding. The espresso in the restaurant was excellent - and I’m a coffee snob.

2026-06-06 via Nuitee
T
Tom couple us
10
We stayed for 3 nights. The staff is super accommodating and serve with smiles on their faces. We loved that they have s
Pros:

It was beautiful and very clean.

2026-06-03 via Nuitee
R
Rohan family_with_children us
10
Pros:

Spacious room and very helpful staff

2026-06-02 via Nuitee
H
Hege auglend couple no
9
2026-05-30 via Nuitee
P
Paul couple es
7
2026-05-29 via Nuitee
S
Susan solo_traveller us
9
Pros:

Decor. Staff. Locatio

Cons:

Stairs

2026-05-28 via Nuitee
C
Camolia couple us
10
2026-05-28 via Nuitee
K
Katia extended_group be
9
2026-05-27 via Nuitee