Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Hotels
8.8 (22 reviews)
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360 , La Chapelle-d'Abondance , FR
33-4-50735646

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Pets allowed

Facilities

Full-service spa
Newspapers in lobby (surcharge)
Arcade/game room
Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Cleanliness
Interior Design
Room Views
Pool Areas
Restaurant Quality
Cons:
Overpriced Breakfast
Shared Balcony
No Minibar/Fridge
Room Temperature Issues
Inconsistent Service

Categories

Cleanliness
8.84
The hotel is described as very clean, indicating a positive sentiment.
Service
9.11
Most staff were friendly, but some were described as rude, leading to a higher score.
Location
8.85
No specific sentiment mentioned, standard quality for this hotel tier.
Room Quality
8.8
Beautiful rooms mentioned, but issues with heat and shared balcony noted.
Amenities
8.63
Positive notes on pools and seating, but lacking minibar/fridge and no air conditioning.
Value for Money
8.29
Breakfast cost is considered overpriced given the service.
Food and Beverage
9.04
Good food at the restaurant, but breakfast preparation criticized.
Overall Experience
8.81
Overall a nice hotel, improvements suggested to enhance experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:46

Property Description

Luxurious Spa and Relaxation: Indulge in massages, body treatments, and facials at our onsite spa. Unwind in the spa tub and sauna after a day of adventure.

Gourmet Dining and Socializing: Enjoy French cuisine at Gentianettes restaurant and mingle at the daily complimentary reception. Sip on drinks at the bar/lounge or poolside bar for a perfect evening.

Convenience and Comfort: Stay connected with free Wi-Fi, have fun in the arcade/game room, and store your ski gear easily with ski storage. Explore the area easily with the complimentary ski shuttle.

Book now to experience the ultimate blend of luxury and convenience at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GVA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 22 reviews
Cleanliness: 8.84
Service: 9.11
Location: 8.85
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 9.04
Overall Experience: 8.81
L
Luis • family_with_children • es
6
Pros:

El personal, magnífico.

Cons:

Habitaciones antiguas y poco reformadas

2026-07-25 • via Nuitee
M
ménoret • couple • fr
9
Nous avons passé une très bonne nuit
Pros:

Très belle chambre avec tous le confort et petit balcon très agréable ..très propre ..spa et piscine très agréable

Cons:

Le petit déjeuner trop élevé par rapport aux autres hôtel que nous avons fait dommage ..

2026-07-24 • via Nuitee
T
Thierry • solo_traveller • fr
8
2026-07-23 • via Nuitee
M
Milijana • solo_traveller • ba
10
2026-07-22 • via Nuitee
F
Fabienne • family_with_children • ch
9
Pros:

Emplacement. Cadre

2026-07-21 • via Nuitee
J
Jelena • couple • fr
9
Week-end reposant
Pros:

Nous avions vraiment besoin de nous détendre et de changer d'air. L'hôtel Les Gentianettes nous a permis de passer un week-end de calme en pleine nature. Nous avons adoré l'hôtel, les piscines et le spa. Le personnel était aux petits soins, et nous avons apprécié chacun des employés que nous avons croisé. Le cadre idyllique nous a permis de faire de merveilleuses balades avec nos chiens. La décoration est de bon goût, les matériaux sont de belle qualité. La literie était extrêmement confortable, nous avons passé deux nuits reposantes. Le petit déjeuner était copieux et délicieux, avec de nombreuses options. Le centre ville est à deux pas, ce qui est un plus. Nous reviendrons très prochainement pour un plus long séjour.

Cons:

N/A

2026-07-20 • via Nuitee
L
Liliana • solo_traveller • de
10
Pros:

Sehr schöne Umgebung, sehr nette Personal, war sehr , sehr schön!
Dankeschön

2026-07-20 • via Nuitee
C
Christian • extended_group • ch
7
Ganz gut
Pros:

Essen war gut ; auch das Frühstück

Cons:

Wellnes könnte besser sein
Wasser kühl

2026-07-20 • via Nuitee
C
CONSTANTIN DINU • couple • ro
8
2026-07-20 • via Nuitee
M
Marc • family_with_children • de
10
2026-07-20 • via Nuitee
A
Adrien • solo_traveller • fr
10
2026-07-19 • via Nuitee
D
Dorthe • couple • dk
9
Pros:

Venligt personale

Cons:

Bedre engelsktalende personale

2026-07-17 • via Nuitee
P
Pier Luigi • solo_traveller • it
10
2026-07-16 • via Nuitee
F
FICHET Olivier • couple • fr
10
Pros:

Tout

2026-07-14 • via Nuitee
L
László • extended_group • hu
9
Nagyon pozitív !
Pros:

Tisztaság, szép környezet, wellness

Cons:

Reggeli bár finom és jó volt, de magadnak készíted pl a tojást. Nincs szerviz.

2026-07-11 • via Nuitee
M
Mara • couple • at
9
2026-07-10 • via Nuitee
R
Robertas • couple • lt
10
Pros:

Vieta .Baseinas

2026-07-08 • via Nuitee
E
Elise • couple • fr
8
Pros:

Très bien beaucoup de choix

Cons:

Nous avions nos voisins du dessous qui fumaient de l’herbe sélectionner la clientèle. J’espère qu’ils ont été repris par la direction car nous avons dû changer de chambre

2026-07-04 • via Nuitee
S
Sandra • couple • pt
10
2026-07-04 • via Nuitee
T
Tracey • couple • au
7
We wouldn’t stay here again. It didn’t help that we came during the heatwave - no fans or airconditioning.
Pros:

The staff were great

Cons:

The rooms are incredibly basic and for the price per night that’s not ok. Plastic glasses in the rooms. Just under €200 per night without breakfast (an additional €24 per person) plus €20 parking and an additional €15 for charging a hybrid car.

2026-06-29 • via Nuitee