Hotel Carlton Mayfair

Hotels
8.2 (162 reviews)
Stockumer Kirchstr. 3 , Düsseldorf , de

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Laundry
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Kindness of staff
Ideal location
Cons:
Limited breakfast options
Issues with room amenities

Categories

Cleanliness
7.94
The room was clean, but noted some issues with the bathroom door and shower dispenser.
Service
8.91
The kindness of the staff was highlighted positively in multiple reviews.
Location
8.95
Ideal location with good access to public transport as well as attractions.
Room Quality
7.9
Room was acceptable but described as somewhat spartan.
Amenities
8.13
Standard quality for this hotel tier, with some room for improvement.
Value for Money
7.89
Standard quality for this hotel tier; generally satisfactory.
Food and Beverage
7.44
Breakfast options were limited and some items were not up to standard.
Overall Experience
8.41
Good overall experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:43

Property Description

Cosy Accommodation Near Düsseldorf's Trade Fair
The Hotel Carlton Mayfair offers a charming stay near the trade fair and convention centre. The convenient location, just 2 kilometers from the airport and with a nearby U-Bahn station, ensures easy access to the city centre in just 15 minutes.

Variety of Rooms and Rich Breakfast Buffet
Choose from single, double, or spacious family rooms, all tastefully furnished for a comfortable stay. Start your day with a rich breakfast buffet in the welcoming breakfast room or the small conservatory.

Free Wireless Internet and Family-Friendly Amenities
Stay connected with free wireless internet access throughout the hotel. Families can take advantage of the children's playground and visit the nearby Aqua Zoo museum for a fun day out.

Book your stay at Hotel Carlton Mayfair for a delightful experience in Düsseldorf!

Important information:

Kindly note that for late arrival, you have to contact us to check the possibility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 8 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 162 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
W
Wolfgang solo_traveller de
8
2026-07-24 via Nuitee
A
Alicia Becker solo_traveller de
9
Pros:

Super liebes Personal!

2026-07-21 via Nuitee
K
Kristin solo_traveller de
9
Pros:

Super freundliches und zuvorkommendes Personal

2026-07-12 via Nuitee
L
Luna solo_traveller de
10
Pros:

Ein rundum gelungener Aufenthalt – sehr freundliches Personal, saubere Zimmer und ein hervorragender Service, jederzeit gerne wieder!

2026-07-08 via Nuitee
F
Frank couple de
10
Pros:

Sehr netter und zuvorkommender Hotelmanager. Fußläufige Lage zur Arena. Angenehmes Umfeld. Extrem saubere Zimmer und Bäder,

2026-07-07 via Nuitee
A
Aurich family_with_children de
7
Pros:

War klein und niedlich .
Von dort konnte man gut zur Messse und Arena laufen.

Cons:

Hatten gesagt es gäbe Parkplätze vor dem Haus, aber wenn eine Veranstaltung ist wird es schwierig.
Mussten ein ganzes Stück weiter weg Parken.

2026-07-04 via Nuitee
G
Gerhard solo_traveller de
7
2026-06-20 via Nuitee
I
IMBALLAGGI ALTO MILANESE extended_group it
8
Pros:

eravanamo per lavoro, percui abbiamo soggiornato solo per dormire e fare colazione.

Cons:

nulla da segnalare

2026-06-15 via Nuitee
A
Astrid solo_traveller de
8
Pros:

perfekt gelegen an öffentlichen Verkehrsmitteln, wie U-Bahn und Bus sowie ideal zum Messegelände, sehr freundlicher Service, sehr sauber und ruhig

2026-06-15 via Nuitee
M
Marge extended_group es
3
Pros:

Proximity to the exhibition grounds.

Cons:

On the day of my check-out, the housekeeping staff had been trying to make me leave the room since 9:30 a.m.

2026-06-09 via Nuitee
A
Annika couple de
8
Wir kommen gerne wieder!
Pros:

Der Gastgeber war sehr freundlich und zuvorkommend. Das Frühstück war klein und fein. Völlig ausreichend und liebevoll gestaltet.

Cons:

Die Betten waren etwas hart, aber das ist Ansichtssache. Sonst war alles gut und sauber.

2026-06-08 via Nuitee
R
Ralf solo_traveller de
8
Kleines nettes Hotel in Messenähe
Pros:

Einfaches Hotel mit top Lage, wenn man zur Messe oder zum Stadion möchte. Man kann entweder mit dem Bus oder der S-Bahn direkt vor dem Haus wegfahren.
Parkplätze kann man in der Umgebung finden.

Das Haus ist einfach und sauber. Das Personal war sehr herzlich vom Empfang, Frühstück bis zum Check-out. Witzig ist der kleine Wintergarten zum Frühstück.

Klar Empfehlung, wer für die obige Lage eine Unterkunft sucht.

2026-06-08 via Nuitee
M
Marc couple de
7
2026-06-07 via Nuitee
A
Anja family_with_children de
8
2026-06-07 via Nuitee
G
Gernot solo_traveller at
9
2026-06-06 via Nuitee
P
Philip extended_group de
6
Für eine Nacht ausreichend.
Pros:

Ist kein 5 Sterne Hotel. Alles Zweckmäßig eingerichtet. Zimmer waren sehr geräumig.

Cons:

Das Bad ist auch in die Jahre gekommen.

2026-06-03 via Nuitee
S
Seyyit solo_traveller tr
6
2026-05-29 via Nuitee
E
Ebba solo_traveller de
7
2026-05-28 via Nuitee
P
Peťule G. solo_traveller cz
9
Pros:

very friendly stuff
good breakfast

Cons:

little bit noisy

2026-05-14 via Nuitee
R
Rene family_with_children de
8
Tolles Ausflugshotel für Familien zur Übernachtung für eine Nacht in Düsseldorf
Pros:

Die persönliche Betreuung und das ein oder andere Gespräch mit dem Inhaber haben uns sehr gefallen.

2026-05-04 via Nuitee