Shanghai Marriott Marquis City Centre

Hotels
•
Marriott Hotels & Resorts
9.2 (2580 reviews)
555 Middle Xizang Road (Close to Nanjing Road) , Shanghai , CN
+86 21 2312 9888

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Variety of food options
Cons:
Staff service inconsistencies
Some facilities need upgrades

Categories

Cleanliness
8.94
The cleanliness of the room is good.
Service
9.22
Staff is friendly and helpful, though can be improved in certain situations.
Location
9.95
Excellent location near shopping and food options.
Room Quality
8.9
Rooms are comfortable with good amenities.
Amenities
8.43
Amenities are standard; some reviews mention the need for improvements.
Value for Money
9.09
Good value, but some guests had concerns about extra charges.
Food and Beverage
9.44
Breakfast has plenty of variety and good quality food.
Overall Experience
9.61
Overall enjoyable stay with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:26

Property Description

Luxurious Amenities and Services
Shanghai Marriott Marquis City Centre boasts a day spa, a 25-metre indoor pool, and top-notch fitness facilities, ensuring guests can unwind and stay active during their stay.

Convenient Downtown Location
Situated just a 5-minute walk from East Nanjing Road Pedestrian Street and People’s Square subway hub, guests have easy access to Shanghai's popular attractions, making exploration a breeze.

Exquisite Dining Options
From authentic Chinese cuisine at Man Bao Lou Chinese Restaurant to freshly baked pastries at Java+, the hotel offers a diverse range of dining experiences to satisfy every palate.

Experience luxury, convenience, and culinary delights at Shanghai Marriott Marquis City Centre. Book your stay now for an unforgettable experience!

Important information:

Children under 12 years old are not permitted to enter the M Club.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.2
Based on 2580 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.61
Z
Zhanel • family_with_children • kz
10
2026-10-31 • via Nuitee
M
Monique • extended_group • nl
9
2026-10-31 • via Nuitee
N
Nutcha • family_with_children • th
9
2026-10-31 • via Nuitee
K
Khalaf • couple • qa
9
Pros:

كل شي رائع و جميل نظيف و راقي و تعاملهم ف الجيك ان سريع وبعض الموظفين يجيدون اللغه الانجليزيه

Cons:

لاشي يذكر

2026-10-30 • via Nuitee
F
Ferdinand • family_with_children • de
9
Top für einen Kurztrip
Pros:

Lage Sauberkeit und gutes Essen.

Cons:

Kommunikation manchmal schwierig

2026-10-29 • via Nuitee
I
Igor • family_with_children • gb
5
Nice rooms and a well-maintained hotel, but excessive overcrowding and long waits.
Pros:

The hotel had nice, comfortable and clean rooms. The accommodation was of a good standard, and the hotel itself was well maintained.

Cons:

The hotel was extremely overcrowded, making the overall experience stressful and inefficient. Breakfast felt like a busy airport terminal, the gym was so crowded that equipment was often unavailable, and waiting for lifts was a constant nightmare, wasting considerable time. Staff generally spoke limited English, making communication difficult. The hotel was also unable to arrange a hotel taxi for our departure, proposing us make alternative arrangements. Overall, disappointing for a hotel of this standard.

2026-10-29 • via Nuitee
惠雯 • family_with_children • tw
7
Pros:

Daisy,Rosie

2026-10-29 • via Nuitee
G
gautam aggarwal • family_with_children • au
10
2026-10-29 • via Nuitee
E
Ericka • couple • us
4
Location was perfect however the staff was not as helpful compared to our stays in other cities
Pros:

Location was perfect

Cons:

The front desk was not helpful. The receptionist sent us to the wrong train station for Beijing. That caused a very stressful situation as we almost missed our train. We also had to call a cab again and ended up spending so much money .

2026-10-28 • via Nuitee
F
Fabio • couple • ch
9
2026-10-28 • via Nuitee
K
Kanat • couple • kz
8
Pros:

Отличное расположение, внимательный персонал. Широкий ассортимент завтраков

2026-10-28 • via Nuitee
M
moo29600 • family_with_children • th
10
Pros:

Cora tong good

2026-10-28 • via Nuitee
A
Altynai • couple • kg
8
Pros:

The breakfast selection is good, with separate Western and Asian sections.

The mattress and pillows are comfortable. The staff speak English, and the 24/7 room service is a lifesaver.

Cons:

The hotel is old, though I wouldn’t say it needs immediate renovation—it just feels dated.

The AC is loud, and the curtains don’t close automatically.

2026-10-28 • via Nuitee
V
Vikki • family_with_children • uz
8
Pros:

We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff were friendly, polite, and always ready to help. The location was convenient, making it easy to explore the city.

Overall, we really enjoyed our stay and would definitely recommend this hotel to other travelers.

2026-10-28 • via Nuitee
R
Richard • family_with_children • nz
6
Nice hotel in great location but didn’t warrant the cost v other hotels we stayed in, in Shanghai
Pros:

Location was fantastic. Pool and gym was great

Cons:

Rooms were small for what we paid. Also, breakfast was very expensive

2026-10-27 • via Nuitee
P
Paul • couple • ca
9
2026-10-27 • via Nuitee
H
hend • family_with_children • ae
10
2026-10-27 • via Nuitee
D
Didier • family_with_children • ch
8
2026-10-26 • via Nuitee
L
Laura • family_with_children • kz
8
2026-10-26 • via Nuitee
C
Cheng Yao • family_with_children • tw
10
Pros:

Daisy

2026-10-26 • via Nuitee