Canal House

Hotels
9.2 (1313 reviews)
Keizersgracht 148 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Issues with cleanliness
Pricey for value
Lack of certain amenities

Categories

Cleanliness
8.3
Some reviews mentioned issues with cleanliness, specifically related to stolen items.
Service
9.8
Staff were generally reported as very helpful and welcoming.
Location
10
Multiple reviews highlighted the great location as a major positive.
Room Quality
9.3
Rooms were generally comfortable, though some had comments about lighting.
Amenities
8.8
Amenities could have been better; some breakfast options were missing.
Value for Money
8.8
Some reviews mentioned being pricey for what was offered.
Food and Beverage
8.8
Breakfast was good but lacked some hot options that could have enhanced the experience.
Overall Experience
9.8
Despite some negatives, the overall sentiment was quite positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Luxurious Boutique Rooms
Canal House presents boutique-style rooms in the heart of Grachtengordel-West, just steps away from Westermarkt tram stop. The rooms boast sumptuous décor, featuring dark woods and lavish fabrics, along with modern amenities like flat-screen TVs and work desks.

Prime Shopping and Attractions
Surrounded by high-end shops and cultural hotspots, Canal House offers a convenient location for guests. Explore nearby attractions such as the Amsterdam Tulip Museum and Anne Frank House, both a short stroll away. Indulge in shopping at renowned stores like Marcel Wanders and Bijenkorf, all within walking distance.

Central Convenience
With Amsterdam Central Railway Station a mere 15-minute walk from the hotel, guests enjoy easy access to transportation hubs for seamless travel. Book your stay at Canal House now for a luxurious and centrally located experience.

Important information:

Only one extra bed can be accommodated in the Executive Double Room for an additional fee of EUR 75 per night. This must be confirmed by management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1313 reviews
Cleanliness: 8.3
Service: 9.8
Location: 10
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
N
Nicola solo_traveller gb
9
2026-07-23 via Nuitee
N
Nadine couple gb
8
2026-07-20 via Nuitee
M
Michael solo_traveller cy
10
An Exceptional Stay with Outstanding Service
Pros:

My stay at Canal House was nothing short of exceptional. From the moment I stepped inside, I was impressed by the beautiful atmosphere, attention to detail, and outstanding level of service. Every member of staff I encountered was warm, welcoming, professional, and genuinely made me feel valued throughout my stay.

My room was simply perfect, spotlessly clean, beautifully designed, peaceful, and incredibly comfortable. After an amazing performance at a festival weekend, it was exactly the relaxing retreat I needed. Everything exceeded my expectations, and the overall experience was truly overwhelming in the best possible way.

There was just one small moment on arrival. As I came directly from the festival, I was dressed casually, and the porter asked if I had come to the right place. I imagine it was simply a misunderstanding based on my appearance rather than anything intentional. Once inside, however, the welcome and service were absolutely first class, and that brief moment was quickly forgotten.

I would happily recommend Canal House to anyone looking for a luxurious and memorable stay in Amsterdam. Thank you to the entire team for making my visit so special, I look forward to returning.

Cons:

The only aspect of my stay that I didn't particularly like was a small incident on my first evening. After checking in earlier that day, I went out to explore the city. When I returned later that evening, I entered the hotel and instinctively headed straight upstairs towards my room.

Suddenly, I heard a raised voice from behind me asking where I was going. I turned around to find a receptionist quickly approaching me. I calmly explained that I was returning to my room and provided my room number.

I was initially quite surprised by the interaction, but I also understand why it happened. I was simply in my own world after a long day and didn't think to acknowledge reception as I came back in. I appreciate that the staff have a responsibility to ensure the safety and security of both guests and the hotel.

Although the approach felt a little abrupt in the moment, it was a minor incident that did not detract from what was otherwise an outstanding stay with exceptional service throughout.

2026-07-20 via Nuitee
A
Arian couple au
8
2026-07-20 via Nuitee
C
Chris couple gb
9
Perfect, incredibly comfortable and great fun
Pros:

Atmosphere, staff and location

Cons:

Nothing

2026-07-19 via Nuitee
A
Annemieke couple be
10
Toplocatie! Aanrader!
Pros:

Toplocatie!! Mooie kamers!! Mooie tuin!! Zeer goed bed! Stille kamer!

Cons:

Beetje duur maar wel heerlijk

2026-07-19 via Nuitee
M
mahmoud couple gb
10
2026-07-18 via Nuitee
L
Leila couple re
8
Bel hôtel à Amsterdam
Pros:

Le petit déjeuner est très bon, le personnel très agréable, la localisation est parfaite et la chambre sans être grande est confortable

Cons:

RAS si ce n’est qu’on aurait souhaité accéder à notre chambre avant 15h en raison d’un long voyage

2026-07-16 via Nuitee
J
Judith couple us
10
Gorgeous interesting hotel in a perfect location
Pros:

What a pleasure to stay at Canal House! The location was perfect and we were able to walk to basically everywhere we wanted to go; I loved the aesthetic - lots of dark lush fabrics and pretty magical. The staff was so kind to us. My son actually got sick having just come from an intense trip to Paris, and the staff was not only sweet and understanding but were genuinely worried about him and the head of the hotel wrote him the loveliest note. The ONLY notes I would add are- some people have mentioned in reviews that the bath is in the room itself. This is actually not uncommon in many chic hotels and the staff was very upfront about it. I will say that the air conditioning is quite European and for American travelers who aren’t used to this, it might be a challenge in hotter months. However, we had a truly wonderful stay.

2026-07-15 via Nuitee
G
Gregory couple be
10
2026-07-15 via Nuitee
L
Lauren couple us
9
Perfect stay in Amsterdam. Great breakfast and friendly helpful staff!
Pros:

Location and the helpfulness of staff!

Cons:

The room was very small although the view from our rooms was lovely

2026-07-13 via Nuitee
M
Marzena couple pl
10
Po prostu doskonały!
Pros:

Wspaniała obsługa, odgadywanie życzeń, troska o gościa - dziś już rzadko spotyka się taki serwis. Piękny budynek, wspaniały ogród, doskonałe śniadania.

Cons:

-

2026-07-12 via Nuitee
M
Michael couple ie
10
2026-07-07 via Nuitee
C
Carlo couple nl
9
2026-07-07 via Nuitee
S
Stéphane couple fr
9
Super week-end à Amsterdam
Pros:

Hôtel super bien situé. Calme, propre. Très grande chambre, super bien équipé.

Cons:

Rien

2026-07-05 via Nuitee
B
Bruno couple fr
10
Pour bisiness
Pros:

Luxe et lieu

Cons:

Rien

2026-07-03 via Nuitee
T
theHeiko solo_traveller de
10
2026-06-28 via Nuitee
Y
Yoav solo_traveller us
6
Fine i guess. Not worth the money
Pros:

Bed was ok

Cons:

Most things

2026-06-28 via Nuitee
S
Sean solo_traveller il
10
Pros:

great

Cons:

great

2026-06-28 via Nuitee
W
Walter solo_traveller at
10
Unvergesslich
Pros:

Herzlichen Dank für den freundlichen Empfang und die Überraschung im Zimmer
Auch das Frühstück war ausreichend

Cons:

Ein Tip von uns: Sie könnten noch Fahrräder zur Verfügung stellen

2026-06-27 via Nuitee