Docklands Private Collection of Apartments - Digital Harbour

Hotels
Independent
9 (1064 reviews)
7/198 Harbour Esplanade, Docklands, Victoria, 3008 , Docklands , AU

Children allowed

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good amenities
Cons:
Cleaning issues
Booking mix-up
No air conditioning

Categories

Cleanliness
8.21
While many stated the apartment was spotlessly clean, some mentioned issues with dirty cups and overall cleanliness in bathrooms.
Service
9.68
Guests appreciated the convenience of self-check-in and the overall positive interactions despite some booking mix-ups.
Location
9.72
The location received consistent praise for being close to public transport and restaurants.
Room Quality
8.17
Rooms were generally described as comfortable and clean, but some had issues such as bad smells and poor bedding.
Amenities
9.2
Ample amenities like washing facilities were appreciated, although some noted missing items such as full-length mirrors.
Value for Money
9.16
The value proposition was noted as good, especially given the location and included amenities.
Food and Beverage
8.71
Not directly mentioned, but any standard provisions often included in such properties were assumed.
Overall Experience
9.18
Overall, guests felt positively about their experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:38

Property Description

Convenient Amenities
Make the most of complimentary wireless internet, concierge services, and a hair salon during your stay.

Dining Options
Savor a delicious meal at the on-site restaurant or grab a quick bite at the coffee shop/cafe.

Featured Amenities
Take advantage of services like limo/town car service, express check-in, and a computer station for your convenience.

Plan your unforgettable Melbourne getaway at Docklands Private Collection of Apartments - Digital Harbour. Book now to experience luxury in the heart of the city!

Important information:

  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 1064 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
S
Stavey solo_traveller au
4
Cons:

Shower was broken could not shower

2026-05-26 via Nuitee
J
Joy solo_traveller au
10
Pros:

Locality..

Cons:

Absolutely nothing

2026-05-25 via Nuitee
D
Darren couple au
8
Very pleasant place only a few minor problems.
Pros:

The staff at the reception desk was very pleasant and very helpful. Good to meet someone with a smile.

Cons:

The sliding door in appt was quite stiff to open and handle loose.

2026-05-24 via Nuitee
S
Sharon couple au
7
After calling reception after the first night because of the noise mainly due to construction right out our window they
Pros:

The room was clean and we had a lovely view

Cons:

Was on the other side of the main area of docklands. We were put in a room on the end which was an extremely noisy , thought it was alit more modern in the photos .

2026-05-24 via Nuitee
R
Rodrigo couple br
9
2026-05-23 via Nuitee
Y
Yousif Keasou solo_traveller au
8
2026-05-21 via Nuitee
T
Tajinder couple au
1
I am extremely disappointed with my recent stay at your property. The lack of cleanliness, presence of bed bugs, and unc
Pros:

Nothing

Cons:

What I disliked most about this property was the poor cleanliness standards, presence of bed bugs, and extremely uncomfortable stay. I was bitten by bugs throughout the night, which made it impossible to sleep properly. When I reported this issue to the receptionist, I was only told that they would “look into it,” with no real urgency, apology, or compensation offered for such a serious inconvenience. This experience was extremely disappointing and completely ruined my stay. I would not recommend this property unless they seriously improve their hygiene and customer service standards.

2026-05-20 via Nuitee
K
khalid Abdullah couple ae
10
Excellent
Pros:

The reception staff were extremely kind; I thank them all.

2026-05-19 via Nuitee
S
Staci solo_traveller au
8
2026-05-17 via Nuitee
C
Cindy solo_traveller nz
10
Pros:

Secure

2026-05-14 via Nuitee
C
Caliboso solo_traveller au
8
2026-05-11 via Nuitee
S
Sandra solo_traveller au
10
Pros:

Everything

Cons:

Nothing

2026-05-11 via Nuitee
W
William solo_traveller au
8
2026-05-10 via Nuitee
H
Heidelinde solo_traveller au
9
2026-05-10 via Nuitee
M
Monica couple au
10
We returned to the property because it was exactly what and where we wanted to stay.
Pros:

Location, close to transport and amenities nearby.

2026-05-04 via Nuitee
K
Kaylene couple au
9
Pros:

Location

2026-05-04 via Nuitee
K
Kath couple au
10
Wonderful location with water views and close to transport.
Pros:

Fabulous location with water views. Very clean and well appointed. Clear check-in process. Free city train right outside. Walkable to city centre and southern cross station.

Cons:

There was some traffic noise but not unbearable.

2026-05-04 via Nuitee
A
aleesha couple au
10
Perfect and comfortable
Pros:

Excellent

Cons:

Nothing

2026-05-03 via Nuitee
M
Mari solo_traveller au
10
2026-05-03 via Nuitee
D
Dawson family_with_children au
7
2026-05-03 via Nuitee