Hotel Santika Kuta Bali

Hotels
•
Santika Group
7.8 (50 reviews)
Jl. Raya Kuta No. 98, Kuta, Bali, 80361 , Kuta , ID
62-361-764033

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
ATM/banking
Conference space
See all facilities

Review Highlights

Pros:
Good location
Close to airport
Halal food available
Clean and tidy rooms (reported by some)
Friendly staff
Cons:
Bathroom cleanliness issues
Breakfast quality lacking
Rooms small (even Deluxe)
Outdated amenities
Lift too small / accessibility problems
Window did not lock securely
Busy road / poor pedestrian access

Categories

Cleanliness
7.5
Mixed sentiment: one reviewer praised 'clean and tidy' rooms, while another specifically criticized bathroom cleanliness.
Service
8.8
Positive: staff described as friendly and responsive (quickly found an alternative room and assisted guests with accessibility needs).
Location
9.2
Strong positive: multiple mentions of good location, including proximity to airport and suitability for planned activities.
Room Quality
6.5
Negative points: rooms described as small (even Deluxe), bed-configuration compromises, and a window that did not lock securely.
Amenities
6.2
Negative: amenities noted as outdated/old and the lift was too small for a wheelchair (accessibility concerns).
Value for Money
9
Standard quality for this hotel tier
Food and Beverage
7.2
Mixed: halal food was praised, but breakfast was criticized as lacking.
Overall Experience
8
Generally positive overall due to location and helpful staff, tempered by issues with room size, some cleanliness concerns, amenities, and accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 23:11

Property Description

Luxurious Spa Treatments
Indulge in massages and body treatments at Hotel Santika Kuta Bali's luxurious spa, offering a perfect retreat for relaxation and rejuvenation.

Delectable Dining Options
Savor authentic Indonesian cuisine at Serani Cafe, a charming poolside restaurant, or opt for the convenience of room service (during limited hours) for a private dining experience.

Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, and a free area shuttle for easy access to nearby attractions. Other amenities include a 24-hour front desk, dry cleaning services, and spacious event spaces for hosting gatherings.

Experience comfort and convenience in the heart of Kuta at Hotel Santika Kuta Bali. Book now for an unforgettable stay!

Important information:

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9.2
Room Quality: 6.5
Amenities: 6.2
Value for Money: 9
Food and Beverage: 7.2
Overall Experience: 8
F
Fahad • couple • sa
10
2026-06-03 • via Nuitee
I
Idham • solo_traveller • id
9
2026-05-10 • via Nuitee
A
Adnan • solo_traveller • id
6
Pros:

Lokasi

Cons:

Kebersihan kamar mandi dan breakfast nya kurang

2026-04-21 • via Nuitee
D
Dircia • family_with_children • tl
7
2026-03-19 • via Nuitee
R
Rony • family_with_children • id
10
2026-03-09 • via Nuitee
F
Ferry • solo_traveller • ch
10
Hotel with Friendly Staff with delicious breakfast,Best Location ,Recommended.
2026-01-20 • via Nuitee
F
Frans • couple • nl
9
2026-01-19 • via Nuitee
H
Hussam • extended_group • sa
5
Pros:

مسافة للمطار

2026-01-19 • via Nuitee
U
UMI KALTHUM • family_with_children • my
6
Pros:

Location and halal food.

Cons:

Room is small eventhough I took Deluxe Room. Amenities are rather outdated and old.

2025-12-30 • via Nuitee
S
Sean • couple • au
4
Only stayed the one night, not the hotels fault but moved to another loaction to be with friends
Pros:

Clean and tidy, friendly staff. Location was great for the activity i had planned for my stay.

Cons:

The lift was so small the wheelchair would not fit. Staff found us an other room with the compromise of two single beds very quickly on the ground floor. The window did not lock securely. Road outside was very busy with a lack of decent pathway for wheelchair access.

2025-11-19 • via Nuitee
N
Nicole • couple • de
10
We enjoyed our stay and would definitely book here again.
Pros:

Close to main road, yet quiet. Very friendly staff. Clean room with easy pool access (we had booked executive room). Large selection at breakfast buffet.

2025-11-11 • via Nuitee
S
Silvia Ratna • family_with_children • id
10
2025-11-10 • via Nuitee
S
Silvia Ratna • family_with_children • id
10
2025-11-10 • via Nuitee
조성호 • couple • kr
1
2025-10-21 • via Nuitee
I
Ivan • family_with_children • nl
8
Goede locatie, vergane glorie hotel.
Pros:

Ontbijtbuffet en egg-station

Cons:

Het bed is van hout gemaakt, het kraakt en piept wanneer je in bed beweegt. De Airco maakt soms een piepend geluid.

2025-09-15 • via Nuitee
A
Awi • family_with_children • id
10
2025-08-04 • via Nuitee
T
Tshering • family_with_children • au
8
Good experience staying there for 4 nights as a family.
Pros:

Service was excellent and especially the staff were very friendly.

Cons:

Location was in a very busy street. You cannot cross the road without the assistance of the staff.

2025-07-25 • via Nuitee
N
Nicole • young couple • au
10
Exceptional
Pros:

swimming pool

Cons:

all good

2025-05-10 • via Nuitee
R
Rachmat • family with young children • qa
10
Exceptional
2025-02-16 • via Nuitee
W
Withaya • young couple • nl
10
Clean, spacious rooms – nice pool – great showers – good buffet breakfast – friendly staff – large parking area.
Pros:

This hotel provides a clean and comfortable stay with spacious rooms and excellent facilities. The pool is well-maintained and offers a relaxing atmosphere.

The rooms are large and thoroughly cleaned every day, ensuring a fresh and pleasant environment. The showers are great, with strong water pressure and a comfortable temperature.

Breakfast is served as a buffet with a good selection of dishes, and everything is well taken care of. The staff is incredibly friendly and attentive, making sure guests feel welcome and looked after.

For those traveling by car or motorbike, the hotel offers a large parking area, making it easy to park without any hassle. Overall, this hotel provides a great experience with excellent service and facilities.

Cons:

-

2025-02-16 • via Nuitee