Best Western Plus Hôtel La Joliette

Hotels
•
Best Western Plus
8 (1670 reviews)
49 Avenue Robert Schuman , Marseille , FR
+33 4 96 11 49 49

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
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Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Noisy rooms
Breakfast choices limited

Categories

Cleanliness
7.58
Some reviews mentioned noise from neighbors and minor issues with room cleanliness.
Service
9.05
Consistently positive comments about friendly and accommodating staff.
Location
8.59
Many reviews noted the hotel's great location near public transport and restaurants.
Room Quality
8.04
Rooms were generally comfortable, though some mentioned noise and issues with decor in some cases.
Amenities
7.57
Amenities like the pool received mixed reviews, with some improvements mentioned.
Value for Money
8.03
Some guests found it a good value, though there were mixed feelings about pricing.
Food and Beverage
7.08
Breakfast choices were criticized by some guests, though others found it satisfactory.
Overall Experience
8.05
Overall, guests had a pleasant experience with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:44

Property Description

Ocean Liner Themed Boutique Hotel
Experience the charm of a grand ocean liner at the Best Western Plus La Joliette in Marseille. Located near the Old Port and Mucem Museum, this 4-star hotel offers a unique stay in the Euro-Mediterranean quarter.

Modern Amenities
Enjoy soundproofed rooms with air conditioning and free Wi-Fi. Each room features a contemporary design, a private bathroom, a flat-screen TV with Canal + channels, and an iPod docking station for your entertainment.

Convenient Location
With the Joliette tram station a 2-minute walk away and easy access to Marseille St. Charles station, exploring the city is a breeze. Book your stay at the Best Western Plus La Joliette for a memorable Marseille experience.

Important information:

The person holding the credit card used to make the reservation must be attending the stay. Guests must show a photo ID and this credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

The property does not accept pets weighing more than 5 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8
Based on 1670 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
T
Timothé • couple • fr
8
Très bon établissement pour séjour d’affaires
Pros:

Proximité consulat, port, centre commercial à pied. Hotel calme et très propre. Piscine- hamman- salle de sport. Tout le personnel très accueillant et agréable notamment Emmily.
Très bon petit déjeuné. Très bonne literie. Possibilité Uber eat room service le soir. Possibilité de bagagerie.

Cons:

Salle de douche petite. Pas de peignoir dans la chambre. Pas d’eau au pdj. Paiement séjour à l’arrivée malgré empreinte bancaire.

2026-09-19 • via Nuitee
A
Anne-Claire • solo_traveller • fr
9
Pros:

Personnel charmant et à l'écoute

2026-09-17 • via Nuitee
D
Dibba • solo_traveller • fr
10
Pros:

All of it because they is no p

2026-09-16 • via Nuitee
N
Nuria • solo_traveller • es
10
Pros:

La habitación

Cons:

La instalación de la piscina debe actualizarse

2026-09-16 • via Nuitee
N
Nesrine • couple • dz
10
Parfait
Pros:

Personel surtout Abduallah et Mallairy et les femmes chambres leurs systeme de points écologique et l’emplacement top du top

Cons:

Rien

2026-09-15 • via Nuitee
J
Julius • solo_traveller • de
6
Gerne wieder in Marseille in dieses hotel
Pros:

Sehr zentrale Lage und trotzdem angenehme Zimmer,

Cons:

Ist wirkt vom Haus von außen etwas ungepflegt ist innen viel besser

2026-09-13 • via Nuitee
E
Emilie • solo_traveller • fr
9
Très bon séjour
Pros:

Hôtel très bien situé. Chambre spacieuse et propre. Accueil agréable

2026-09-13 • via Nuitee
J
Julius • solo_traveller • de
7
Für Aufenthalt in Minden in der Stadt
Pros:

War in der Unterkunft unterschiedliche Zimmer im ersten und einmal im vierten Stock oben ist noch schöner heller, gerne wieder

2026-09-13 • via Nuitee
L
Luiz Claudio • couple • br
7
2026-09-12 • via Nuitee
A
Anastasiadis • solo_traveller • gr
8
2026-09-12 • via Nuitee
L
Loic • family_with_children • at
7
2026-09-11 • via Nuitee
A
Ali • couple • ma
7
2026-09-09 • via Nuitee
M
Mohamed Aymen • couple • ma
8
2026-09-09 • via Nuitee
N
Nora • couple • gb
1
Awful
Pros:

Nothing - i was scammed.

Cons:

I was scammed. I paid extra for a deluxe king room and when I got there I was given a cheaper and smaller room. The whole experience was awful and we were messed around because they had given the room I paid for to someone else. I asked to get a refund as I didn’t get the room I had paid more for and booking.com even tried to reach out to the property and they did not respond.

PLEASE DO NOT BOOK THIS HOTEL - you won’t get what you paid for.

2026-09-09 • via Nuitee
V
Vahid • family_with_children • at
8
Pros:

We had a wonderful stay and a very positive experience at the hotel. A special thanks to Mr. Larbi, who was incredibly kind, helpful, and attentive throughout our stay. His ability to speak German was especially helpful for us and made communication so much easier. We truly appreciated his warm hospitality and excellent service. Thank you, Mr. Larbi!

2026-09-08 • via Nuitee
D
Dolors Abad • solo_traveller • es
5
Un hotel molt ben situat però esperàvem tenir unes vistes millors.
Pros:

Està molt ben situat.

Cons:

Estava en reformes. Vaig contractar un estudi amb vistes a Les Arènes i em van donar una habitació sense vistes. Ho vàrem comentar però no ens van fer cas. Com era una estada curta no vàrem insistir.

2026-09-08 • via Nuitee
J
Julie • family_with_children • fr
8
2026-09-08 • via Nuitee
M
Mariem • family_with_children • fr
10
Pros:

Absolument tt etait parfait du personnel d’accueil a la chambre la propreté de l’établissement et la piscine

Cons:

Rien

2026-09-06 • via Nuitee
C
Clara • solo_traveller • fr
6
Pros:

Le lit etait confortable et la chambre et salle de bain etait bien

Cons:

Ont a eu une chambre qui devais etre sous les canalisations car ont a eu un bruit d'eau qui coulé fort en permanence c'etait tres penible

2026-09-06 • via Nuitee
A
Aleš • solo_traveller • cz
9
Pros:

The breakfast was very good, swimming in the pool was pleasent.

2026-09-06 • via Nuitee