Best Western Plus Hôtel La Joliette

Hotels
•
Best Western Plus
8 (1597 reviews)
49 Avenue Robert Schuman , Marseille , fr
+33496114949

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Noisy rooms
Breakfast choices limited

Categories

Cleanliness
7.58
Some reviews mentioned noise from neighbors and minor issues with room cleanliness.
Service
9.05
Consistently positive comments about friendly and accommodating staff.
Location
8.59
Many reviews noted the hotel's great location near public transport and restaurants.
Room Quality
8.04
Rooms were generally comfortable, though some mentioned noise and issues with decor in some cases.
Amenities
7.57
Amenities like the pool received mixed reviews, with some improvements mentioned.
Value for Money
8.03
Some guests found it a good value, though there were mixed feelings about pricing.
Food and Beverage
7.08
Breakfast choices were criticized by some guests, though others found it satisfactory.
Overall Experience
8.05
Overall, guests had a pleasant experience with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:44

Property Description

Ocean Liner Themed Boutique Hotel
Experience the charm of a grand ocean liner at the Best Western Plus La Joliette in Marseille. Located near the Old Port and Mucem Museum, this 4-star hotel offers a unique stay in the Euro-Mediterranean quarter.

Modern Amenities
Enjoy soundproofed rooms with air conditioning and free Wi-Fi. Each room features a contemporary design, a private bathroom, a flat-screen TV with Canal + channels, and an iPod docking station for your entertainment.

Convenient Location
With the Joliette tram station a 2-minute walk away and easy access to Marseille St. Charles station, exploring the city is a breeze. Book your stay at the Best Western Plus La Joliette for a memorable Marseille experience.

Important information:

The person holding the credit card used to make the reservation must be attending the stay. Guests must show a photo ID and this credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

The property does not accept pets weighing more than 5 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 1597 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
T
Toni • family_with_children • ch
7
Très appréciable et pratique.
Pros:

La literie et l’emplacement excellent proche du centre et desservi par le tram métro et bus.

2026-07-04 • via Nuitee
F
Fatima • family_with_children • fr
8
Cons:

Personnel agréable disponible, piscine, spa, salle de sport, extérieur sympa

2026-07-04 • via Nuitee
A
Abdelmadjid • couple • fr
8
Pros:

La gentillesse et disponibilités personnel de la réception

2026-07-01 • via Nuitee
G
Guylsda • solo_traveller • us
8
2026-06-30 • via Nuitee
M
MONIQUE • solo_traveller • nl
8
Pros:

Sympathieke ontvangst, lekkere bedden, loopafstand van alle bezienswaardigheden

Cons:

Je moet s avonds bij het zoeken naar een restaurant niet de verkeerde kant oplopen, dat voelde unheimisch

2026-06-30 • via Nuitee
A
Aurélie • couple • fr
9
Pros:

Chambre bien équipée
Petit-déjeuner copieux
Personnel très à l'écoute

Cons:

RAS

2026-06-29 • via Nuitee
L
Lukas • couple • de
8
Pros:

Close to the metro and Vieux Port, very friendly staff

Cons:

The Hotel could need a minor renovation for some
Parts

2026-06-28 • via Nuitee
A
Annie • family_with_children • gb
9
great room
Pros:

Lovely room on side street, near the Joliette metro and Tram T2 and 3. Lively neighbourhood. Really liked the small pool downstairs to destress after a long day. The staff were friendly and the room was clean. The breakfast was varied with sweet and savoury options.

Cons:

The pool was quite small and it was slightly awkward being there at the same time as other guests.

2026-06-28 • via Nuitee
M
Marc • couple • fr
5
Peut faire mieux pour un quatre étoiles
Pros:

La situation de l’hôtel est parfaite.
La literie et la salle de bain sont propres et de bonne qualité.

Cons:

À l’accueil, il y avait stagiaire hôtesse, heureusement accompagnée d’un professionnel.
Tout débutant doit apprendre son métier, c’est normal, ce qui l’est moins c’est de trouver une hôtesse dans l’hôtellerie qui parle mal français.

D’autre part, la douche italienne est belle, mais même en faisant attention l’eau déborde à l’extérieur de la douche.
Et la chambre avait un lavabo bouché.

2026-06-27 • via Nuitee
B
Bernhard • couple • de
9
Freundlicher Empfang, modernisiertes Zimmer
Pros:

Außergewöhnlich freundliches Personal, Zimmer wurde modernisiert, das Bad ist mit einer begehbaren Dusche (also ohne Wanne) ausgestattet. Gutes reichhaltiges Frühstück mit frisch aufgeschnittenem Obst.

Cons:

Das Zimmer war recht klein, was aber nicht weiter störte. Beim Frühstück wird wie inzwischen in den meisten Stadthotels üblich nur noch Fertig-Rührei aus dem Tetrapak zubereitet.

2026-06-25 • via Nuitee
J
Joëlle • couple • fr
8
HOTEL BIEN SITUE - PERSONNEL ACCUEILLANT ET PETIT DEJEUNER BIEN COPIEUX
Pros:

les chambres sont petites mais fonctionnelle. La salle de bain très moderne. La petite attention avec un mot personnalisé dans la chambre très appréciable

Cons:

la climatisation est réglée par la réception, on ne peut ni l'arrêter ni la remettre en route comme on veut sans faire appel à la réception pour un 4* c'est étonnant.

2026-06-22 • via Nuitee
S
Sylvie • extended_group • fr
9
2026-06-21 • via Nuitee
D
Didier • solo_traveller • fr
7
Pros:

La literie

Cons:

La piscine et ses abords

2026-06-19 • via Nuitee
C
Csaba • solo_traveller • hu
10
Pros:

Minden rendben volt, a szálloda nagyon jó helyen van, ideális a város felfedezéséhez.

2026-06-18 • via Nuitee
M
Maria Jose • extended_group • es
7
Buena calidad precio y una buena ubicación. Personal muy amable.
Pros:

Ubicación

Cons:

Habitación un poco pequeña

2026-06-17 • via Nuitee
A
Adèle • couple • fr
7
2026-06-16 • via Nuitee
E
Edmond • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Eckard • couple • be
8
Pros:

HilfreichesbPERSONAL

2026-06-15 • via Nuitee
T
TAMMY MONCAYO • family_with_children • es
6
No como las fotos
Pros:

Camas muy comodas y la piscina en el hotel.

Cons:

No todas las habitaciones son como la de la foto. Unas buenas unas mas o menos y otras malas. Solo una de las 3 habitaciones tomadas valia la pena con un buen baño. Tener cuidado cuando reserven.
Adicionalmente el hotel esta en remodelacion y eso siempre es molesto especialmente por el ascensor.

2026-06-15 • via Nuitee
B
Barbara • solo_traveller • at
8
Pros:

Sehr nettes Personal, sehr gute Lage

2026-06-14 • via Nuitee