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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Dry cleaning
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Breakfast in the room
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Parking garage
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Wheelchair accessible
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Plunge pool
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Ocean Liner Themed Boutique Hotel
Experience the charm of a grand ocean liner at the Best Western Plus La Joliette in Marseille. Located near the Old Port and Mucem Museum, this 4-star hotel offers a unique stay in the Euro-Mediterranean quarter.
Modern Amenities
Enjoy soundproofed rooms with air conditioning and free Wi-Fi. Each room features a contemporary design, a private bathroom, a flat-screen TV with Canal + channels, and an iPod docking station for your entertainment.
Convenient Location
With the Joliette tram station a 2-minute walk away and easy access to Marseille St. Charles station, exploring the city is a breeze. Book your stay at the Best Western Plus La Joliette for a memorable Marseille experience.
The person holding the credit card used to make the reservation must be attending the stay. Guests must show a photo ID and this credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.
The property does not accept pets weighing more than 5 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Great location and facilities, lovely staff Elena at desk
I rarely write reviews, but after this stay I feel like I absolutely have to. This was genuinely one of the worst hotel experiences I have ever had, and I have never seen anything quite like it.
To start with, you actually had to reserve a spot at the swimming pool, and even then you were only allowed to stay for 30 minutes. Having to plan and reserve a 30-minute swimming slot completely defeats the purpose of having a relaxing holiday.
The hotel had reduced the capacity of the air conditioning, meaning the room remained uncomfortably warm throughout our stay. The room itself looked nothing like the pictures we had seen when booking. The difference between what was advertised and what we actually received was shocking.
And as if that wasn’t bad enough, the cleanliness was completely unacceptable. The room and bathroom did not feel properly cleaned at all, and there were visible stains in the bathroom.
Even worse was the attitude of the staff. They were extremely rude. I honestly cannot remember ever being treated this poorly by hotel staff before.
La piscine
Pas de climatisation dans la chambre une chaleur on peut pas dormir on la fait savoir on est rester jusqu’au 20 août elle a était réparer le matin qu’on parte pour le prix je trouve ça très très limite
L'emplacement
Chambre petite
Très agréablement surprise par cette hôtel
Personnel parfait
Équipement meilleur que le groupe accord
Habitué aux hôtels 5 étoiles j’ai été très agréablement surprise par l accueil et la bonne gestion de l’établissement
J'ai apprécié particulièrement l'ambiance générale, la gentillesse du personnel. Mention spéciale à Alex qui qui veille sur nous avec la plus grande prévenance la nuit à l'accueil, pour ces précieux renseignements et conseils (10/10) et à Larbi qui accueille les clients le jour avec une extrême bienveillance (10/10). Également à Héléna, la gouvernante générale qui nous traite comme des invités et est aux petits soins. (10/10)
Merci d'avoir fait de mon séjour un moment chaleureux.
Elena helped us very good
Swimming pool was small and you have to reserve every time. Elevator almost falls apart and is very small
COLAZIONE
The hotel is very well located, close to some of the main sights, including the Cathédrale Major, the Old Charity, and the Old Port. The staff were generally friendly. Giod breakfast buffet with a friendly server.
There is a number of things that we didn't like. The hotel feels very small and almost claustrophobic. Small room even if we reportedly got an "upgrade." The pool is the smallest we've ever seen and anything more than 2 people makes it crowded, and there is mold on the walls. The hamam was not working. The check-in took almost half an hour as there was only one person servicing a dozen guests. We also waited for 15 minutes for an elevator. Housekeeping entered our room even if there was a "Don't disturb" sign at the door...
Position géographique
Belle chambre, literie confortable
Not very happy
In centro è comoda
C’erano i lavori in corso
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