The Crystal Apartments

Hotels
8.6 (628 reviews)
35 Medburn Road , Cape Town , za
+27 21 437 9796

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Stunning views
Cons:
Room cleanliness issues
Need for refurbishment
Limited kitchen amenities

Categories

Cleanliness
8.1
There are complaints about the cleanliness with mentions of worn-out kitchen equipment and issues with housekeeping.
Service
9.4
Staff were reported as friendly and helpful, contributing positively to the service experience.
Location
9.6
The location is described as excellent with peaceful surroundings and great views.
Room Quality
8.1
Some rooms were reported as needing refurbishment, and complaints about room amenities were noted.
Amenities
7.6
Limited kitchen equipment and issues with basic amenities were highlighted.
Value for Money
8.1
Several reviews indicate that the apartments did not match the expectations based on cost.
Food and Beverage
9.1
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.8
Positive aspects such as views and service balanced out the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:45

Property Description

Luxurious Ocean Views
Experience breathtaking panoramic views of the ocean from your private patio or balcony at The Crystal in Camps Bay. Relax in modern, air-conditioned apartments equipped with all the amenities you need for a comfortable stay.

Relaxation and Convenience
Unwind by one of the two pools on the spacious terrace or take a short 1.4 km stroll to the beautiful Camps Bay beach. Enjoy the convenience of free WiFi, secure parking, and in-room facilities like a dishwasher, tumble dryer, and washing machine.

Easy Access and Comfort
Located just 30 km from Cape Town International Airport, The Crystal offers easy access to both the airport and the vibrant city. Opt for an airport transfer shuttle for a hassle-free journey to your luxurious accommodation.

Book now to indulge in a serene seaside retreat at The Crystal Apartments.

Important information:

Please note guests are required to show a photo ID and credit card upon check-in. The card must match the one used to guarantee the booking.

Housekeeping staff will provide a daily refresh service and linen and towel change service every 5th day. This service can be arranged on a Sunday and on public holidays at an additional charge.

Kindly note that the property may charge a late check-in fee for arrivals after 20:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for ZAR 350 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 628 reviews
Cleanliness: 8.1
Service: 9.4
Location: 9.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.8
N
Nthabiseng • couple • za
10
2026-07-22 • via Nuitee
T
Thomas • couple • de
7
2026-07-20 • via Nuitee
S
Senamile • family_with_children • za
5
2026-07-20 • via Nuitee
A
Albert • couple • za
10
2026-07-19 • via Nuitee
K
Kwazi • couple • za
10
2026-07-19 • via Nuitee
T
Teboho • couple • ls
10
Beautiful place to stay for long and buy apartment if possible I. Future
Pros:

Very safe and more welcoming

Cons:

Nothing much

2026-07-19 • via Nuitee
M
Mathis • couple • fr
9
2026-07-17 • via Nuitee
B
Barend • couple • za
8
2026-07-16 • via Nuitee
A
Abbas • solo_traveller • tz
10
Pros:

10/10

Cons:

Everything

2026-07-15 • via Nuitee
E
Enock • couple • fr
10
2026-07-14 • via Nuitee
K
Kalpana • couple • gb
10
2026-07-11 • via Nuitee
E
Explorer Traveler • solo_traveller • sa
9
شقة شخصين فقط جميلة و نظيفة و موقع ممتاز
Pros:

النظافة. الأمان. الموقع.. شقة نظيفة و المطبخ متوفر فيه كل ما تحتاج و موقف السيارة و الأمان ممتاز شقة شخصين فقط

Cons:

صوت جهاز الانذار او كاشف الدخان مزعج جداً... بعض الأغراض مثل علب القهوة و الحليب يجب أن تطلبها من الاستقبال و تدفع مبلغ مقابل... و تشديدهم بالدخول بنفس الموعد أو تدفع قيمة يوم حتى لو كان 15 دقيقة يجب عليك الانتظار مع ان الغرفة جاهزة

2026-07-08 • via Nuitee
M
Marie pierre absa • solo_traveller • fr
8
Cons:

Mettre des bouteilles d’eau à disposition dans la chambre

2026-07-05 • via Nuitee
B
Bianca Manuel • solo_traveller • za
7
b.hobbs
Pros:

The mountain n sea view

Cons:

outside area, make it more entertaining, also no Breakfast option.

2026-07-05 • via Nuitee
B
bruce • solo_traveller • mz
9
2026-07-05 • via Nuitee
L
Loretta • couple • za
9
2026-07-03 • via Nuitee
J
Julia • couple • gb
9
Excellent place to stay to walk down to restaurants in Camps Bay or go up to Table Mountain and Cape Town we loved it.
Pros:

Large open space super clean with great views

Cons:

Minor point as it was great- Not enough plug sockets in lounge/hall area for things like ironing board and heater which have short leads!

2026-07-02 • via Nuitee
D
DJibril • couple • us
10
2026-06-26 • via Nuitee
K
kayumba mardochee • couple • za
10
Perfect
Pros:

The location

2026-06-24 • via Nuitee
A
Albert • couple • za
10
2026-06-22 • via Nuitee