Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Delicious breakfast
Cons:
Rooms a bit small
Parking overpriced

Categories

Cleanliness
8.63
Rooms were clean and maintained daily.
Service
9.1
Staff were nice and helpful, showing good service overall.
Location
9.14
Great location near attractions and train stations.
Room Quality
8.09
Rooms were a bit small but modern and comfortable.
Amenities
8.62
Good amenities like onsen and breakfast offerings.
Value for Money
8.58
Reasonable value for the quality of the stay.
Food and Beverage
8.63
Breakfast selection was good and featured local products.
Overall Experience
8.8
Overall nice experience with various positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Spectacular City Views from Large Public Baths

Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

Comfortable Rooms with Modern Amenities

Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

French Cuisine with Local Flair at Restaurant hache

Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 2327 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
F
Fabrice • solo_traveller • fr
8
Hôtel confortable
Pros:

Lit confortable, chambre avec de l’espace

Cons:

Pas de café expresso au petit déjeuner

2026-05-24 • via Nuitee
J
jean-luc • solo_traveller • fr
9
2026-05-22 • via Nuitee
Y
yushi • solo_traveller • jp
9
2026-05-22 • via Nuitee
K
KIBEOM • solo_traveller • kr
5
2026-05-21 • via Nuitee
S
SHUJI • solo_traveller • jp
10
コスパ最高！北海道出張ならここしかない！とおもいました。
Pros:

朝食はとてもおいしかったです。ドリンクもたくさんありとてもまんぞくできました。

Cons:

特にありません。コスパ含めて本当に満足です。

2026-05-21 • via Nuitee
C
Christophe • solo_traveller • fr
10
Excellent hotel close to Sapporo station
Pros:

Great staff, convenient location, nice baths on the top floor.

2026-05-20 • via Nuitee
B
Berrin • solo_traveller • de
8
2026-05-19 • via Nuitee
E
Eng Eng • couple • sg
9
2026-05-18 • via Nuitee
E
Eng Eng • extended_group • sg
10
The staffs are very friendly
Pros:

Very clean and comfortable. The breakfast is very good

Cons:

The location was not very good

2026-05-18 • via Nuitee
V
valeria • solo_traveller • it
9
Pros:

Letto molto comodo.
Colazione ottima e molto varia.
Camera silenziosa.

Cons:

Le finestre che non si possono aprire.
Al desktop tutti molto gentili ma a volte non capivano proprio le mie richieste.

2026-05-18 • via Nuitee
P
Peter • solo_traveller • gb
9
My favourite hotel in Sapporo
Pros:

This Hotel is consistently excellent. The breakfast is outstanding. Value for money is fantastic.

Cons:

The public bath is not open all day.

2026-05-17 • via Nuitee
S
Stéphane • solo_traveller • ch
9
2026-05-17 • via Nuitee
C
Chiang • extended_group • tw
8
早餐真的是蠻好吃的。
Pros:

床和枕頭還有浴室的椅子高度。

Cons:

馬桶沖水的有點遲鈍。

2026-05-16 • via Nuitee
生駒 • solo_traveller • jp
7
2026-05-16 • via Nuitee
A
Azzurra • couple • it
10
Pros:

Great position and big room!

Cons:

Nothing!

2026-05-16 • via Nuitee
R
Randy E • solo_traveller • ph
10
Pros:

Good location. Spacious rooms. Decent breakfast buffet.

2026-05-16 • via Nuitee
V
Vitalii • solo_traveller • ru
6
2026-05-14 • via Nuitee
利充 • solo_traveller • jp
8
2026-05-14 • via Nuitee
Ｍiyuki • couple • jp
9
2026-05-13 • via Nuitee
F
Federica • solo_traveller • it
8
2026-05-13 • via Nuitee