Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Delicious breakfast
Cons:
Rooms a bit small
Parking overpriced

Categories

Cleanliness
8.63
Rooms were clean and maintained daily.
Service
9.1
Staff were nice and helpful, showing good service overall.
Location
9.14
Great location near attractions and train stations.
Room Quality
8.09
Rooms were a bit small but modern and comfortable.
Amenities
8.62
Good amenities like onsen and breakfast offerings.
Value for Money
8.58
Reasonable value for the quality of the stay.
Food and Beverage
8.63
Breakfast selection was good and featured local products.
Overall Experience
8.8
Overall nice experience with various positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Spectacular City Views from Large Public Baths

Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

Comfortable Rooms with Modern Amenities

Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

French Cuisine with Local Flair at Restaurant hache

Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 2349 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
松澤 • couple • tw
8
2026-06-12 • via Nuitee
L
Lyn • solo_traveller • sg
9
Pros:

Convenient location close to shopping street and Daimaru and Stellar Place.
Excellent service staff that helped us when we needed to book an extended day stay and also airport transfer.
Quality breakfast spread

Cons:

No issues.

2026-06-12 • via Nuitee
M
MINJEONG • family_with_children • kr
10
Pros:

위치도 관광하기에 좋았고, 인테리어도 산뜻하고 깨끗하고 구조도 너무 맘에 들었어요. 가족 세 명이 묵었는데 편안하고 세련된 인테리어에 모두 만족하였고, 직원들 또한 매우 친절했으며 대욕장 시설도 좋았고 목욕 후 피부가 매끄러운게 진짜 온천이었네요. 대욕장 전망도 좋았어서 피로가 다 풀리는 기분이었어요. 삿포로에 다시 방문하게 되면 또 머물고 싶은 숙소입니다. 강추합니다.

Cons:

없습니다.

2026-06-11 • via Nuitee
M
Marco • couple • mm
6
2026-06-10 • via Nuitee
M
Marika • family_with_children • jp
8
2026-06-09 • via Nuitee
M
Marika • couple • jp
8
2026-06-09 • via Nuitee
M
Markus • solo_traveller • ch
7
2026-06-07 • via Nuitee
M
May • family_with_children • us
7
Pros:

The lounge was disappointing for the price paid.

Cons:

Limited food options and hours.

2026-06-07 • via Nuitee
R
Royston • couple • my
8
Besides the room temperature issue, overally is good stay and good location to travel arround
Pros:

Good location to foods, space is okay for me luggage, bed is comfy with 2 pillow, drinking water machine outside my room (freee filtered water!) . Lighting is good

Cons:

The temperature setting definitely not working, room was warm but hotel did mention you can ask for a fan or heater if need.

2026-06-06 • via Nuitee
S
SHIHO • solo_traveller • jp
7
2026-06-06 • via Nuitee
K
Kaori • solo_traveller • jp
10
2026-06-04 • via Nuitee
M
Marina • solo_traveller • it
9
Cons:

Il pacheggio sempre pieno

2026-06-04 • via Nuitee
E
Elodie • couple • pt
8
2026-06-04 • via Nuitee
H
Hitoshi • solo_traveller • jp
10
2026-06-04 • via Nuitee
S
Samuel • couple • fr
10
Agréable
Pros:

Le onsen, le lounge , la situation de l’hôtel

2026-06-03 • via Nuitee
아나 • solo_traveller • kr
9
Pros:

위치 맘에 들고, 직원분들 친절하고, 대욕장이용하고 라운지에서 맥주한잔하기 좋았어요

2026-06-02 • via Nuitee
Y
YUKIMI • couple • jp
8
2026-06-02 • via Nuitee
A
Annette • couple • gb
10
Best location
Pros:

Great location. Lovely rooftop onsen. Meet bar was good with free drinks and snacks.

Cons:

Nothing

2026-05-29 • via Nuitee
M
Michał • extended_group • pl
9
2026-05-29 • via Nuitee
C
Cnammy • solo_traveller • us
9
Pros:

Very Close to Sapporo station and easy 5 min walk to Airport Bus Shuttle. Great breakfast. Amazing onsen.

Cons:

Paying to get in bar/loungue. They should open it up for paying customers

2026-05-28 • via Nuitee