Hampton Inn & Suites Chattanooga Downtown

Hotels
Hampton Inn
9 (771 reviews)
400 Chestnut Street , Chattanooga , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast could be better
Some noise issues
Renovations during stay

Categories

Cleanliness
8.58
Many reviews mention cleanliness positively, but some noted issues like the toilet needing better care.
Service
9.55
Several reviewers highlighted the helpfulness and friendliness of the staff.
Location
9.59
Consistently praised for its excellent location near attractions.
Room Quality
9.04
Overall solid room quality, though some noted noise issues.
Amenities
9.07
Amenities like the pool and gym were appreciated, despite some facilities being under renovation.
Value for Money
8.53
One review mentioned the price being high relative to the experience.
Food and Beverage
8.08
Breakfast service was mentioned as disappointing in some reviews.
Overall Experience
9.55
Many positive comments regarding overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:17

Property Description

Convenient Location and Amenities
The ideally situated Hampton Inn & Suites Chattanooga/Downtown, less than a half mile from Tennessee Aquarium, features an outdoor pool and gym. Rooms offer cable TV with HBO and free Wi-Fi.

Comfortable Accommodations
Guest rooms provide desks and seating areas. They also include ironing facilities, hairdryers and coffee makers.

Great Services and Nearby Attractions
Chattanooga/Downtown Hampton Inn and Suites serves a breakfast buffet and offers guests a 24-hour business center and meeting facilities. The hotel is within a half mile of Creative Discovery Museum, Chattanooga Riverwalk, and Chattanooga Ghost Tours. Hampton Inn Chattanooga is one mile from the University of Tennessee at Chattanooga.

Book your stay at Hampton Inn & Suites Chattanooga/Downtown for a perfect blend of comfort and convenience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 771 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
C
Caitlin family_with_children us
10
Pros:

Friendly staff, very clean, easy access and excellent pool

2026-05-22 via Nuitee
I
Isabelle family_with_children ca
7
Pros:

Great location and heated indoor/outdoor pool

Cons:

We booked for 5 people in 1 room but didn’t have extra linen in the room to make up the pull out couch. We asked twice with no service and I ended up having to fetch the extra linen myself. We didn’t have enough towels for the 5 of us and the garbage cans were never emptied during our 4 night stay. The hotel itself was fine and staff were friendly but housekeeping seems to lag behind.

2026-05-18 via Nuitee
T
Tara couple us
9
2026-05-17 via Nuitee
C
Corey solo_traveller us
8
Cons:

Breakfast could have been a little better but not bad

2026-05-12 via Nuitee
A
Adrian couple us
8
Pros:

The room was very spacious. Love the pool.

Cons:

The elevator was so horrible it took forever literally had to take the steps about five times during my state to the fourth floor back to back. One elevator did not work and the elevator wait time was so long.

2026-05-11 via Nuitee
D
Derrick couple us
9
2026-05-06 via Nuitee
J
jason family_with_children us
10
Great clean hotel. Breakfast was decent could have alittle more hot food items
Pros:

Great hotel! The 18$ a day for parking is crazy though.

Cons:

The cost for parking

2026-05-04 via Nuitee
A
Astrouskaya couple us
3
Don’t want to come back
Pros:

Location, breakfast, pool area

Cons:

Dirty, very very dirty room

2026-05-04 via Nuitee
A
Albaugh family_with_children us
10
Good
Pros:

Good. Variety

2026-05-04 via Nuitee
A
Adonis solo_traveller us
8
Pros:

Location

Cons:

Fridge was noisy all night...
Other then that ....it was great

2026-05-04 via Nuitee
T
Taylor family_with_children us
1
Pros:

NOTHING!

Cons:

NO HOT WATER
CRIB HAD STAINS
WOMENS HAIR IN THE SHOWER AND ON THE TOWELS
CRUMBS ON THE FLOOR
JUST NASTY

2026-05-01 via Nuitee
M
Msvette solo_traveller us
9
Pros:

The location, restaurants, AMC movies and Aquarium all within walking distance.

2026-04-28 via Nuitee
B
Bobby extended_group us
8
2026-04-27 via Nuitee
D
Dympna solo_traveller ca
10
2026-04-25 via Nuitee
K
KEVIN couple us
5
Streetside balconies are very loud at night from downtown traffic.
Pros:

Location was very central and walkable to everything, room design and sq ft was more than ample, pool was great as well as the fire pit. Inside bar was a bit pricy but affordable.

Cons:

Paid for parking all weekend came back from a work appointment Saturday night lots were full credited for a night's parking but had to pay for more in other lot. Breakfast was supposed to be open until 10am, closed at 9:30 Sunday morning, but we found a great breakfast spot around the corner. Balcony rooms are very loud at night; hotel is downtown on a main road so truck traffic carries on all night long. Suggest getting an interior room not streetside.

2026-04-24 via Nuitee
L
Latoria couple us
10
2026-04-20 via Nuitee
N
Nick couple us
10
2026-04-19 via Nuitee
M
Maria solo_traveller us
10
2026-04-19 via Nuitee
A
Angelo solo_traveller it
8
Pros:

Qualità prezzo

Cons:

Niente

2026-04-18 via Nuitee
T
Teresa solo_traveller us
7
2026-04-15 via Nuitee