Casa Pestagua Relais Châteaux

Hotels
9.6 (296 reviews)
Centro Calle Santo Domingo No.33-63 , Cartagena de Indias , co
+57 605 6649510

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful property
Delicious food
Cons:
Odor in the room
No buffet breakfast available

Categories

Cleanliness
8.6
There were issues noted such as an odor in the room, impacting the cleanliness score.
Service
10
Multiple reviews praise the attentive and friendly service provided by the staff.
Location
9.6
The hotel is noted for its great location in the center of attractions.
Room Quality
9.6
Rooms were described as beautiful and well-maintained with necessary amenities.
Amenities
9.6
Pools and gardens received positive mentions, contributing to the overall amenities score.
Value for Money
9.8
Given the luxury and experience, guests felt they received good value.
Food and Beverage
9.6
Guests praised the quality of food and breakfast during their stays.
Overall Experience
10
The overall sentiment reflects a fantastic experience with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:23

Property Description

Historic Aristocratic Mansion Setting:
Casa Pestagua Boutique Hotel, housed in an 18th-century mansion once belonging to the Count of Pestagua, offers a unique and luxurious stay in Cartagena.

Exquisite Suites and Amenities:
The 11 exclusive suites at Casa Pestagua boast antique furniture, marble en suite bathrooms, air conditioning, LCD TVs, and free WiFi, providing guests with a blend of classical charm and modern comfort. The rooftop hydromassage tub adds a touch of indulgence to your stay.

Gourmet Dining and Entertainment:
Indulge in fresh Caribbean cuisine and seafood at the lavish restaurant, and sip on classic cocktails at the contemporary jazz bar. Don't miss the American breakfast with fresh fruits and buttered croissants.

Book your stay at Casa Pestagua Boutique Hotel for a truly unforgettable experience in Cartagena.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

9.6
Based on 296 reviews
Cleanliness: 8.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.8
Food and Beverage: 9.6
Overall Experience: 10
A
Alex • extended_group • pt
10
Magnifique
Pros:

Le personnel, la piscine, la chambre…

Cons:

Le petit-déjeuner n’étant pas en buffet, les plats sont très longs à arriver

2026-08-13 • via Nuitee
G
Giovanni • extended_group • it
10
Hôtel d Sogno nel cuore di Cartagena
Pros:

Tutto, albergo stupendo, storica residenza coloniale nel centro storico di cartagena , servizi semplicemente perfetti, personale fantastico . karen e Carlos sono di una disponibilità e professionalità unica .

Cons:

Nulla

2026-08-13 • via Nuitee
V
vasily • solo_traveller • mx
10
Pros:

Everything was exceptional - probably Best experince I have had staying in Cartagena, Quality and attention to details is beyond / very strong knowledge of the concierge about everything and the ability to help very fast, predicting every scenario and offering great options

2026-08-11 • via Nuitee
S
Saad • couple • ca
10
2026-08-11 • via Nuitee
X
Ximena • solo_traveller • mx
10
2026-08-05 • via Nuitee
J
JEAN PHILIPPE • family_with_children • fr
10
2026-07-25 • via Nuitee
K
Karolina • solo_traveller • gb
10
2026-07-16 • via Nuitee
K
Karolina • couple • gb
10
2026-07-16 • via Nuitee
M
Maria • family_with_children • pr
10
2026-07-10 • via Nuitee
A
alexandra • solo_traveller • gb
10
2026-06-18 • via Nuitee
N
Nikki • couple • gb
10
What a fantastic gem in the centre of the Unesco heritage site.
Pros:

The staff were excellent and the place is just beautiful.

Cons:

Nothing

2026-06-16 • via Nuitee
L
Lowe • solo_traveller • ie
10
2026-06-14 • via Nuitee
E
Elvina • extended_group • us
9
2026-06-04 • via Nuitee
M
Michael • couple • de
10
2026-06-02 • via Nuitee
R
Ricardo • couple • us
10
A wonderfully relaxing long weekend!!!
Pros:

Everything about the hotel was great. Their breakfast, cocktails at the bar, our room was incredible. The think that really set this place apart was the team effort on the part of the staff to provide us with the best experience. If one employee was not available (be it because of being their day off or they were busy on something else), someone else would be ready with an answer. Thank you Karen, German, Edison, Alvaro, Roberto Suarez, Brandon and Leonardo. We will see you again in August.

2026-05-29 • via Nuitee
M
Mister • couple • us
10
Quintessential Cartagena hotel gem !
Pros:

The service was impeccable!

Cons:

Nothing comes to mind .

2026-05-18 • via Nuitee
D
Diana • couple • pt
10
2026-05-18 • via Nuitee
M
Marco • couple • it
10
Pros:

Colazione eccellente posizione centrale per visitare la città servizio accurato

Cons:

Tutto perfetto

2026-05-16 • via Nuitee
Y
Yvan • solo_traveller • fr
10
Un. Noisy Saint Claude, ville historique
Pros:

L’esprit de l’équipe et l’accueil

Cons:

Pas grand-chose

2026-05-15 • via Nuitee
F
Francisco • couple • us
10
2026-05-14 • via Nuitee