Crowne Plaza Beijing Chaoyang U-Town by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (428 reviews)
No.3 Sanfeng North Area , Beijing , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location next to a large shopping mall and close to metro
Helpful, committed and friendly staff (multiple mentions)
Consistently praised breakfast (varied and tasty)
Clean, spacious rooms for many guests
Good amenities including pool and sauna
Cons:
At least one instance of missed early-breakfast preparation
Some rooms reported smoke smell and dated condition
A few comments noting hotel needs major renovation
One mention of poor air conditioning in a room

Categories

Cleanliness
8.4
Generally described as clean and spotless in many reviews, though a few notes mention smoke smell in a room and the hotel needing major renovation, which lowers the score slightly.
Service
9.3
Multiple comments praise helpful, committed and friendly staff (including mentions of specific staff members and good concierge help); one isolated service lapse around an early-breakfast request lowers this slightly.
Location
9.3
Consistently praised: excellent, very convenient location with metro access and a large shopping mall attached; frequent positive mentions across reviews.
Room Quality
8.4
Many reviews report spacious, comfortable and well-maintained rooms, but a few note dated rooms and smoke odor in at least one room, so overall slightly below top-tier.
Amenities
9
Good amenities noted (large mall access, breakfast offerings, pool and sauna facilities); several guests enjoyed these facilities, supporting a strong score.
Value for Money
8.9
Not explicitly discussed in reviews; assigned the target overall rating as a neutral baseline.
Food and Beverage
9
Breakfast repeatedly described as excellent, varied and tasty; one incident of a missed early-breakfast request is a minor negative but overall sentiment is strongly positive.
Overall Experience
8.9
Overall sentiment across reviews is positive with many guests recommending the hotel and reporting pleasant stays; score aligned with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodation with Convenient Location
Crowne Plaza Beijing Chaoyang U Town offers modern rooms with 24-hour room service and a prime location in Beijing’s Central Business District. The hotel is just a short walk from the bustling Chaoyangmen Subway Station, making it easy for guests to explore the city.

Top-Notch Amenities for a Comfortable Stay
Guests at Crowne Plaza can enjoy a fitness center, 24-hour lounge, and free on-site parking. The hotel also features a tour desk for travel arrangements and car rental services, ensuring a hassle-free experience for visitors.

Delicious Dining Options
Indulge in a culinary experience at the hotel's Hopfenstube German Restaurant or grab a drink at the lobby lounge, which offers cocktails round-the-clock. For a more casual dining experience, C6 Coffee serves daily buffet spreads, catering to every palate.

Ready to experience luxury and convenience at Crowne Plaza Beijing Chaoyang U Town? Book your stay now for an unforgettable trip.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the fitness center and sports facilities are currently operating at a 50% capacity rate, and access to the facilities must be reserved in advance. Please contact the proeprty for further information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Location

Guest Reviews

8.9
Based on 428 reviews
Cleanliness: 8.4
Service: 9.3
Location: 9.3
Room Quality: 8.4
Amenities: 9
Value for Money: 8.9
Food and Beverage: 9
Overall Experience: 8.9
C
Christina • family_with_children • ru
7
Локация шикарная! Номер был потрясающий! В здании находится ТЦ.
Cons:

Заранее попросили подготовить завтрак, т.к. был ранний выезд. По итогу, когда спустились на ресепшн, завтрака не было, про нас забыли.
Пришлось ждать, хотя уже ждало такси в аэропорт.

2026-10-30 • via Nuitee
Y
Yu Xin • couple • sg
9
Overall pleasant stay.
Pros:

Convenient area with mall nearby. Staff is really helpful and shows care during our stay.

Cons:

It does have the old feel however is well maintained.

2026-10-25 • via Nuitee
R
Rosa • couple • es
10
2026-10-25 • via Nuitee
A
Alirio • extended_group • ve
10
Excelente me gustó mucho
Pros:

Si

Cons:

Todo bien

2026-10-24 • via Nuitee
W
wayne • couple • nz
8
Excellent
Pros:

Excellent property with great breakfast with access to large shopping mall and food court
Helpful staff
Great start to first day in china walking round the area

Cons:

Nothing

2026-10-23 • via Nuitee
K
Kim seng • couple • my
10
Pros:

The staffs are very commited
Especially Ms Phoenix Zhao
赵雪君

2026-10-22 • via Nuitee
G
George • solo_traveller • sg
8
2026-10-21 • via Nuitee
K
Khaled • solo_traveller • sa
10
very good hotel
Pros:

very good hotel , nice staff

Cons:

nothing

2026-10-20 • via Nuitee
S
Sergei • family_with_children • ru
9
2026-10-19 • via Nuitee
J
Juliana • couple • br
10
2026-10-18 • via Nuitee
S
Suwimon • family_with_children • th
8
2026-10-17 • via Nuitee
S
Susan • couple • nl
10
Perfect
Pros:

Zeer goede locatie, 5 minuten lopen van de metro, lijn 2, en in 15 minuten sta je midden Beijing bij het plein. Goede service van de conciërge die ons hielp met de DiDi app. Ze spreken Engels. Kamer was zeer goed, schoon, mooi en ruim. We hebben er niet gegeten of andere zaken gebruikt. Rondom liggen restaurants.

2026-10-17 • via Nuitee
S
SUNIL KUMAR • couple • in
8
Satisfactory
Pros:

Breakfast

Cons:

Air Conditioning was very poor

2026-10-17 • via Nuitee
A
Antonia • couple • nz
10
Pros:

Great location, excellent service

2026-10-15 • via Nuitee
T
Thiago • couple • br
10
2026-10-15 • via Nuitee
G
Greg • solo_traveller • nz
9
2026-10-14 • via Nuitee
N
Natalia • solo_traveller • ru
10
Pros:

Хороший сетевой отель с вкусными завтраками. Расположен не очень далеко от метро. Номер стандартный, чисто, белье белоснежное. Находится в торговом центре (соседняя дверь) в центре Пекина. Удобно добираться везде. В следующий приезд остановимся здесь же.

2026-10-12 • via Nuitee
E
Ericlfp • solo_traveller • ch
9
Pros:

Location, breakfast and internet

2026-10-12 • via Nuitee
T
TouristIL • solo_traveller • il
10
Pros:

We had a great time while staying at u-town during our family vacation in Beijing.
Friendly and professional stuff, large clean and well maintained rooms.
Great breakfast, fresh ingredients, very tasty.
Very practical and central location, close enough to the center, and yet not to crowded.
Great shopping mall 2m away.
Very nice sauna and pool facilities.
Truly recommended

Cons:

Nothing

2026-10-09 • via Nuitee
G
Gert • couple • de
9
Very nice beginning of our China Trip 2ß26
Pros:

The room was spacious, spotless, and clean. We really enjoyed the upgrade to a higher floor, which offered a great stay. I also made use of the swimming pool and loved it. The location was perfect for all our sightseeing and tours around Beijing. We didn't have breakfast at the hotel, but overall it was a great experience.

Cons:

nothing in particular

2026-10-09 • via Nuitee