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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Explore the Wonders of Wookey Hole Hotel
Modern Comforts: Experience modern rooms with free Wi-Fi, flat-screen TVs, and local artwork. Relax in private bathrooms with baths and showers.
Culinary Delights: Indulge in traditional cooked breakfasts and English cuisine at the on-site restaurant. Start your day right with a hearty meal.
Family Fun: Keep the kids entertained with mini-golf, a circus, and Pirate Island. There's something for everyone at Wookey Hole.
Book now to immerse yourself in the charm of Wookey Hole Hotel and create unforgettable memories in the heart of Somerset.
A deposit may be required at the property.
Location
Guest Reviews
I love this area..found past memories....
Culture
A great location and ideal for a visit to the caves, the staff are just the best, very friendly and chatty, informative about the caves.
Food was spot on, a very talented chef indeed.
Loved our stay, thank you
Nothing not to like
The look and the closeness to Wookey Hole
Nothing
The rooms where clean, beds very comfortable.
Breakfast was good and plenty to choose from.
the food was quite basic but good quality and well served. the breakfast was especially good. The staff were excellent always
the room was simple but adequate. mattress too soft for me but that is my taste. All my needs were satisfied.
I was always comfortable and happy
Great building in a lovely rural location next to Wookey Hole attraction. Pleasant staff, comfortable room & good breakfast. Excellent value.
All good. (Maybe less spiders!) It was beautifully decorated for Halloween .
Spacious room, everywhere appears well maintained. Parking available. Every staff member I met was friendly and helpful.
Bathroom stank of cigarette smoke. Another guest commented his whole room smelt of cigarette smoke..
It is a typical English tourist hotel. From another era, so felt dared. Evidenced by the restaurant which sold very simple plain food but well cooked and matched the hotel.
Location good
No chair by desk or mirror to do hair or make up
Location you couldnt fault. Lovely to drive straight on to the site and the front door was just a stones throw away. Plenty of parking and pleasant receptionist. Room sizes were fine.
We recently stayed at Wookey Hole Hotel and, whilst there were some positives, unfortunately the overall experience was a little disappointing.
Starting with the positives, the staff were friendly and welcoming, which is always appreciated. The bar had a good selection of drinks, and breakfast certainly served its purpose, with a reasonable choice on offer. That said, we did feel breakfast was perhaps a little on the expensive side, particularly given that it was a buffet rather than something freshly made to order.
Unfortunately, the biggest letdown was the condition of the hotel itself. It really does feel quite dated and tired, and the rooms in particular could benefit from some much-needed attention. The décor was uninspiring, but more concerning were the maintenance issues, including a cracked door, damp stains on the wall and peeling surfaces in the bathroom. These little things all add up and give the impression that the rooms haven't had the care and attention they need. We had arrived late-ish and decided not to ask to be moved as our son was ready for bed.
We certainly weren't expecting five-star luxury, but there's a difference between a hotel being basic and one that feels neglected. A little more finesse, some general maintenance and a refresh of the rooms would make a huge difference.
It's a shame because the hotel has potential, particularly with its location being so convenient for families visiting Wookey Hole. The staff are clearly doing their bit to make guests feel welcome, but the surroundings really do let the experience down.
Friendly staff, clean room and good food in the restaurant
How quiet the area was .
Could do with a broader choice on the menu.
Great room, booked at the last minute but everything we needed was there and fresh. Great location as well! Loved the decorations, disappointed that we didn't have more time to explore. And breakfast was delicious.
We arrived about 8pm for our overnight stay. The chap on reception was very friendly and informative. We'd booked the Tower Room and it was lovely!
We walked in and on the ground floor was a cute double round swivle sofa, a huge tv and tea/coffee making facilities. Upstairs, a huge bed & walk in shower/bathroom. Both rooms & the stairs were very clean. The bed was amazing, probably one of the comfiest we've ever had! Slept soundly till the alarm went off the next morning!
We'd booked breakfast for the next morning, not a bad price for buffett style hot & cold. There was plenty of choices and even though it was 9:30, the trays were still hot and plentiful. I LOVED the pancake machine! Nice touch.
Back to our room and the shower was great, lovely temperature & great pressure.
Overall we wish we'd stayed 2 nights, just for the comfy bed and the excellent nights sleep!!!
Wasn't anything to say negatively about our stay!
The staff were friendly and helpful and room was comfortable
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