Comfort Aparthotel Besancon Hauts du Chazal

Hotels
•
Comfort Suites
8.1 (2376 reviews)
26, rue Paul Milleret , Besançon , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 0.80 per hour.

Location

Guest Reviews

8.1
Based on 2376 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
J
jamel • couple • fr
10
2026-07-04 • via Nuitee
C
CHRISTOPHE • solo_traveller • fr
8
Pros:

L'emplacement à 2 pas du tramway
Le parking juste devant même si payant (3.80€ de 15h à 10h30)

Cons:

Le manque de clim, une chaleur à l'arrivée à l'étage et encore plus sans la chambre. Un petit ventilateur nous a malgré tout aidé pour la nuit.
Attention la douche est petite

2026-07-04 • via Nuitee
V
Viktoriia • family_with_children • ua
8
Для транзита хорошо
Pros:

Персонал был приветливым, постельное было чистым. Есть минимальный набор посуды. Было очень тихо. В комнате есть вентилятор , но мы ночью спали с открытыми окнами и было очень комфортно. В коридорах очень душно.

Cons:

Пол к сожалению был грязный, а в туалете умывальник разбухший от воды.

2026-07-03 • via Nuitee
G
Gustavo • solo_traveller • de
10
2026-07-03 • via Nuitee
G
Georgia • couple • fr
2
Pros:

Anything at all!

Cons:

Extremely hot with a ventilator… it was smelly and also without soap in the shower!!!

2026-07-03 • via Nuitee
A
Ana • solo_traveller • de
7
Todo bien
Pros:

Todo estaba muy limpio y habia todo lo necesario en la habitación.

Cons:

Hacia mucho calor y no tiene climatizacion

2026-07-03 • via Nuitee
H
holger • couple • nl
3
Ondanks ogenschijnlijk modern gebouw slecht comfort door falend beleid
Pros:

Ontvangst en opladen in de kelder. In de buurt is geen restaurant. We zijn dus gelijk naar het centrum gegaan dat 8 km verderop ligt

Cons:

Appartement op de 5e verdieping was 36! Graden terwijl de hittegolf 4 dagen over was. ( buiten 28 overdag en 14 s nachts. Ook de gang was snoeiheet. Er was dus niet! Geventileerd.

2026-07-02 • via Nuitee
E
Erhard • couple • de
6
Im Hochsommer nicht zu empfehlen.
Pros:

Die Kleinküche mit Kühlschrank war sehr hilfreich und hat uns gefallen.

Cons:

Es fehlte die Klimaanlage. Wegen der großen Hitze konnten wir kaum schlafen.

2026-07-01 • via Nuitee
S
Sonia • solo_traveller • fr
4
2026-06-30 • via Nuitee
U
Utz • couple • de
3
Nicht unbedingt empfehlenswert.
Pros:

Erinnerungen an Jugendherbergen wurden wach.

Cons:

Handtücher für 2 Personen gab es erst auf Nachfrage und auch nur, weil um 21:00 Uhr noch zufällig jemand da war.
Auch das Frühstücksbuffet war für den Preis mager und für längere Zeit gab es gegen 8:00 Uhr nur noch Baguette und Marmelade. Erst auf Nachfrage wurde das Buffet wieder nachgefüllt.

2026-06-30 • via Nuitee
O
Oleksandr Stefanovych • solo_traveller • ua
10
2026-06-29 • via Nuitee
S
Stefan • solo_traveller • de
1
Pros:

Nichts

Cons:

Wir kamen kurz vor 20 Uhr. Wit erhielten die Schlüssel noch vom Empfang, dann ging noch vor 20 Uhr der Rolladen der Rezeption runter, obwohl eigentlich bis 20 Uhr besetzt.

Bei 35 Grad Außentemperatur wurde nicht auf den kostenlosen Wasserspender hingewiesen. Es wurde sich keine Mühe gemacht, für eine Familie mit zwei Kindern und einem Hund einen zweiten Ventilator im Zimmer aufzustellen.

Ein Handtuch für den Hund war nicht vorhanden.

Einer Beschwerde am nächsten Tag und auch per Email wurde sich nicht angenommen. Finger weg von dieser Unterkunft!!!

2026-06-29 • via Nuitee
L
Lilou • solo_traveller • fr
8
Dans l'ensemble, chambre agréable mais compliqué avec cette chaleur.
Pros:

Chambre agréable, assez propre.

Cons:

Casserole et poêle assez usées, il faisait très chaud dans la chambre, difficile à supporter...

2026-06-29 • via Nuitee
L
Linda • family_with_children • se
5
Bra och smidig parkering i garage. Ok pris.
Pros:

Bra med parkering i huset för 5 euro. Enkelt att hitta och smidig incheckning. Sköna sängar!

Cons:

Det fanns ingen AC och fläkten var inte tillräckligt i den höga värmen. Mycket varmt på rummet då vi inte vågade öppna fönstret pga småbarn.

2026-06-29 • via Nuitee
R
Raoul • family_with_children • fr
9
Très bien
Pros:

Personnel très attentif. Petit déjeuner ok

Cons:

Prévoir la climatisation

2026-06-29 • via Nuitee
M
Marcus • solo_traveller • de
7
2026-06-28 • via Nuitee
P
PetroIvanov • solo_traveller • cz
8
Pros:

Уютный, небольшой но идеально чистое белье

2026-06-28 • via Nuitee
L
Ludovic • solo_traveller • fr
10
2026-06-28 • via Nuitee
B
berangere • solo_traveller • fr
5
Une chaleur ds un four
Pros:

La cuisine idéale pour ne pas avoir à sortir

Cons:

Passer une semaine ds un four certe il y avait un ventilateur mais comme peut-on payer aussi cher et ne pas installer une clim c'est vraiment honteux

2026-06-28 • via Nuitee
F
Fabian • couple • be
5
Pour une nuit ça va
Pros:

La mini cuisine

Cons:

Pas de Clim, literie et salles de bain douche très étroite….

2026-06-24 • via Nuitee