Comfort Aparthotel Besancon Hauts du Chazal

Hotels
•
Comfort Suites
8.1 (2305 reviews)
26, rue Paul Milleret , Besançon , fr

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Children allowed
Pets allowed

Facilities

Parking
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 0.80 per hour.

Location

Guest Reviews

8.1
Based on 2305 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
C
Cindy • solo_traveller • fr
9
2026-05-21 • via Nuitee
O
Ott • solo_traveller • us
10
Pros:

Alles notwendige war da und super sauber

Cons:

Gar nicht , alles war bestens

2026-05-20 • via Nuitee
L
Lucas • solo_traveller • fr
7
2026-05-20 • via Nuitee
J
Jaap • couple • nl
6
sober appartement. Foto doet veel luxer overkomen. 2 apart/hotels in 1 gebouw.
Cons:

receptie is maar toot 20.00 u open en doordeweeks tot 19.00 u
Smal bed 140 br.
Geen tafel om aan te eten, mini kitchenette.
Je moet zelf je prullebak legen, maar weet niet waar.
Ze hebben 2 hotels in 1 gebouw.

2026-05-20 • via Nuitee
C
camille • solo_traveller • fr
7
2026-05-20 • via Nuitee
M
Martijn • solo_traveller • nl
7
Pros:

Ligging bij de uitvalswegen en tramhalte.
Personeel deed na een defect aan de rolluiken echt het uiterste best om een oplossing te bieden.
Fijn om een klein keukentje te hebben.

Cons:

De eerste kamer die we kregen was echt groezelig (bijvoorbeeld beschadigde wastafel, defecte rolluiken). De kamer die we daarna kregen was wel beter.

2026-05-19 • via Nuitee
A
Anna • solo_traveller • fr
8
Pros:

L'emplacement au calme, la proximité de mon lieu de formation, la proximité de l'arrêt de tram pour se rendre au centre ville de Besançon, le garage accessible pour un prix très raisonnable, la facilité d'accès à l'établissement, le personnel qui est souriant et très disponible pour répondre aux attentes des clients.

Cons:

La possibilité d'avoir un oreiller supplémentaire, et ajouter éventuellement un chariot pour débarrasser la vaisselle du petit déjeuner,, et laisser la place propre pour les clients suivants

2026-05-19 • via Nuitee
O
Olivier Duquesnoy • couple • fr
9
2026-05-18 • via Nuitee
T
Tatiana • family_with_children • fr
7
Bien
Pros:

Personnel agréable
Chambre propre

Cons:

Mauvaises fréquentations le soir et la nuit dans le quartier
Chambres et salles de bain un peu vieillissantes
Petit-déjeuner peu diversifié et trop cher

2026-05-16 • via Nuitee
A
Aurelia • solo_traveller • fr
10
2026-05-16 • via Nuitee
A
Angelika • family_with_children • de
7
Cons:

Es gab keinen Zugangscode, um auch nach 24 Uhr ins Hotel zu kommen und morgens um sieben war niemand da, der die Kurtaxe entgegennehmen konnte, beziehungsweise uns Frühstück geben konnte

2026-05-15 • via Nuitee
H
Hoareau • solo_traveller • fr
9
Pros:

Très propre, accueil chaleureux

2026-05-15 • via Nuitee
S
Schlotz • couple • de
10
Ideal für den Zwischenstopp in den Süden.
Pros:

Wie immer super. Wir kommen gerne wieder. Ideal für den Zwischenstopp auf der Reise in den Süden. Wir kommen auch auf dem Rückweg nach Hause wieder hier hin. Alles super Sauber und das Personal ist super. Dankeschön an alle Mitarbeiter.

2026-05-14 • via Nuitee
E
Erna • solo_traveller • nl
7
2026-05-14 • via Nuitee
S
Sophie • solo_traveller • pf
8
Pros:

L'emplacement

Cons:

Manque 1 sèche cheveux.

2026-05-14 • via Nuitee
E
Evie • family_with_children • fr
8
2026-05-13 • via Nuitee
V
Vanessa • solo_traveller • fr
9
Pros:

L'accueil de tout le personnel.
L'emplacement.
La kitchinette.

Cons:

Les coussins pas trés confortables

2026-05-12 • via Nuitee
C
CARINE • extended_group • fr
7
Pros:

Prix.
Veilleur de nuit: très professionnel, souriant et rassurant pour nous clients.

Cons:

Rideaux et torchon tâchés.
Taille de la casserole. Chambre pour 3, matériel dispo trop petit.

2026-05-11 • via Nuitee
L
Loïc-Morgane • couple • fr
10
Parfait
Pros:

Parfait calme et propre

2026-05-11 • via Nuitee
H
Hervé • solo_traveller • fr
8
Pros:

La proximité et le calme

2026-05-11 • via Nuitee