Best Western Plus Welcome Hotel Frankfurt

Hotels
Best Western Plus
8 (2396 reviews)
Leonardo-da-Vinci-Allee 2 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Odors in bathroom
High parking fees

Categories

Cleanliness
6.64
Several mentions of strong odors in the bathroom and stained carpets noted by multiple reviewers.
Service
9.11
Consistently described as friendly and helpful across multiple reviews.
Location
8.65
Conveniently located, close to the center and public transport.
Room Quality
7.6
Overall decent rooms but issues with cleanliness and maintenance noted.
Amenities
7.63
Basic amenities are available but some equipment is outdated.
Value for Money
7.09
Parking fees considered excessive, impacting the perceived value.
Food and Beverage
9.14
Breakfast praised with various positive remarks regarding the selection.
Overall Experience
8.11
Generally positive stay but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:35

Property Description

Luxurious Spa with Stunning Views
Experience relaxation like never before at the spa overlooking Frankfurt’s skyline. Unwind in the traditional sauna or pamper yourself with a spa shower.

Stylish Rooms and Culinary Delights
Indulge in the modern design of the rooms equipped with flat-screen TVs and enjoy delicious meals ranging from regional to international cuisine at the restaurant and bistro.

Convenient Location and Amenities
Benefit from free WiFi, air-conditioned rooms, and a private underground garage. With easy access to the tram stop and major attractions, the Best Western Plus Welcome Hotel Frankfurt is the ideal choice for your stay.

Book now to elevate your Frankfurt experience at the Best Western Plus Welcome Hotel Frankfurt.

Important information:

Please also note that payment is due upon arrival.

For bookings of 9 rooms or more, different conditions and additional charges may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2396 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 9.14
Overall Experience: 8.11
P
Pieter family_with_children be
9
Ontspannend en lekker
Pros:

Goed ontbijt, comfortabele bedden en vriendelijk personeel

2026-07-25 via Nuitee
A
Ana solo_traveller hr
10
2026-07-25 via Nuitee
B
Bianca solo_traveller de
8
2026-07-24 via Nuitee
H
Harman family_with_children de
7
2026-07-23 via Nuitee
C
Christian solo_traveller ch
7
Pros:

Chambre spacieuse, charmante et propre

Cons:

L'espace du lit et L'espace du canapé lit devrait être séparé par un mur et on devrait proposer 2 téléviseurs. La salle de bain avec "baie vitrée" ne me correspond pas trop, meme si la vitre est teintée à certains endroits

2026-07-23 via Nuitee
A
Alec James couple dk
9
2026-07-22 via Nuitee
K
Koki couple lu
4
No TV, no wi-fi, no pleasant experience. I don't recommend.
Pros:

Entering the room, there was a baby bed, which needed to be taken out. The smell in the room was still from the pampers of the baby. On Sunday, at 10h (breakfast until 11h) most of the food was consumed and not filled in again. The breakfast variety and quality was of a 3 start hotel. Breakfast is overpriced. Get breakfast in the bakery, which is inside the Tegut supermarket. The wi-fi in the room did not work. Despite the reception guy coming to the room, the TV did not work. In the next room (we wanted the change the room), the TV did not work as well. Staying over the weekend without wi-fi and TV is not a pleasant experience. Car parking in the hotel garage was available. In front of the reception desk, there is an open space shop for self-serving / self-paying... We paid but did not get an receipt as there was no paper in the machine and the reception did not find new roll of paper to print the receipt from the machine. The tram stop is in front of the hotel causing some noise every 15min.

Cons:

See above. I do not recommend this hotel. We used to be in this hotel over the last 10 years and the price/quality ratio deteriorated rapidly.

2026-07-21 via Nuitee
A
Andrea extended_group de
9
2026-07-20 via Nuitee
K
Kathleen extended_group fr
10
tolles Frühstück und netter Empfang
Pros:

der Empfang war sehr herzlich, Zimmer sehr sauber und geräumig.
Frühstück fand ich auch spitze, vor allem die tolle Auswahl der Teesorten.

Internet funktioniert auch supi

2026-07-20 via Nuitee
S
SUMIAKI solo_traveller jp
9
2026-07-20 via Nuitee
F
Frederik solo_traveller de
5
Pros:

Frühstück

Cons:

Wlan ging nicht und sauna kostet zehner

2026-07-19 via Nuitee
K
KYRIAKOS couple gr
10
Pros:

Η τοποθεσία ήταν εξαιρετική. Πολύ βολικά τα μέσα συγκοινωνίας. Εξαιρετικό το πρωινό. Πολύ ευγενικό το προσωπικό, άμεση εξυπηρέτηση. Πολύ καλή η σχέση ποιότητας και τιμής.

Cons:

Πιθανόν να χρειαζόταν να έχει ένα ψυγείο στο δωμάτιο, θα ήταν βολικό.

2026-07-19 via Nuitee
M
Marc solo_traveller de
8
2026-07-18 via Nuitee
T
Tatjana family_with_children de
10
2026-07-18 via Nuitee
A
Ann solo_traveller dk
9
Fint ophold
Pros:

Super værelse på 7 sal med udsigt, gode senge, dejligt lydisoleret værelse så man ikke kan høre andre på hotellet.
Personalet på hoteletvar søde og smilende.

Cons:

Morgenmadbuffen var ok, dog var brødet knastørt.

2026-07-17 via Nuitee
S
Simone solo_traveller de
10
Für ein Hotel in Frankfurt habe ich mich als Frau sehr wohl und sicher gefühlt.
Pros:

Mir hat das Fitnessstudio gefallen - wenn auch sehr klein ... Wie hatten Vollpension das essen war gesund und ordentlich für solche Hotels und das Personal im Restaurant war mehr als höflich - Danke an das Küchen und Kellnerpersonal.

Cons:

Die Damen am Empfang waren vermiutlich überlastet auch die Hotelmanagerin war sehr unhöflich - weil ich eine Frau war? Hat aber dann alles zufriedenstellend gelöst.

2026-07-17 via Nuitee
M
Monica solo_traveller de
8
Pros:

Gutes Hotel für einen Städtetrip. Freundliches Personal. Gerne wieder.

2026-07-16 via Nuitee
A
Abdul Naseer family_with_children ch
9
An excellent family-friendly hotel with professional staff, comfortable rooms, and a stress-free stay. Highly recommende
Pros:

After a disappointing experience at another accommodation, this hotel completely changed our trip. The staff were welcoming, professional, and helpful from the moment we arrived. Our family felt comfortable and well looked after.

The rooms were clean, quiet, spacious, and well maintained. The air conditioning worked perfectly during the warm weather, which made a huge difference. The beds were comfortable, and the hotel provided everything we needed for a relaxing stay.

The location was convenient, with easy access to public transport and the city centre. Overall, the hotel was excellent value for money and exactly what we needed.

Cons:

There were no significant issues during our stay. If I had to mention one minor point, it would be that the hotel is not within walking distance of all major attractions, but public transport made getting around very easy.

2026-07-12 via Nuitee
A
Abdul Naseer family_with_children ch
8
Great and will try it again
Pros:

The location, staff, access and cleanliness are the best

Cons:

The bed which called twin beds are not good especially for couples.

2026-07-08 via Nuitee
R
Robert couple gb
9
Good location, comfortable rooms.
Pros:

Good overnight hotel, convenient for the city centre and airport

Cons:

No complaints.

2026-07-07 via Nuitee