H2 Hotel Berlin-Alexanderplatz

Hotels
H-Hotels.com
8.3 (20000 reviews)
Karl-Liebknecht-Str. 32a , Berlin , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.51
Some reviews mention cleanliness issues in the hotel rooms.
Service
8.98
Friendly staff and good service mentioned positively in multiple reviews.
Location
9.02
Multiple reviews highlight the excellent location close to key attractions.
Room Quality
7.97
Clean rooms but some mention small room size and poor pillow quality.
Amenities
8
Amenities noted as good, but lacking basic tea/coffee facilities.
Value for Money
7.96
General sentiment suggests reasonable value but parking fees are high.
Food and Beverage
8.51
Breakfast quality mentioned as good, though some complaints about options.
Overall Experience
8.48
Overall pleasant hotel experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:20

Property Description

Central Location in Berlin
This modern hotel in the heart of Berlin, a stone's throw away from Alexanderplatz and the iconic TV tower, offers convenience and easy access to the city's attractions.

Comfortable and Stylish Rooms
The soundproofed rooms at H2 Hotel Berlin-Alexanderplatz feature free WiFi, flat-screen TVs, air conditioning, heated floors, and rainforest showers, ensuring a relaxing stay.

H2 Hub Experience
Guests can indulge in international and local cuisine at the H2 Hub, which also serves as a bistro, shop, and lounge area, providing a vibrant and social atmosphere.

Book now to experience the perfect blend of comfort and convenience at H2 Hotel Berlin-Alexanderplatz.

Important information:

Extra beds and baby cots are only available in some rooms and upon request. Please note that the quadruple room has no capacity for an extra bed or baby cot.

Please contact the property in advance if you are traveling with children and inform them about their age.

When booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
L
Linas Skridaila family_with_children lt
8
2026-07-04 via Nuitee
K
Karin solo_traveller de
9
Immer wieder gerne!
Pros:

Superzentral gelegen am Alexanderplatz, sehr gut funktionierende Klimaanlage im Zimmer, für einen Städtetrip optimal, reichhaltiges Frühstück, sehr zuvorkommendes Personal, empfehlenswert!

2026-07-04 via Nuitee
M
Monika solo_traveller ee
10
2026-07-04 via Nuitee
A
Antje couple de
7
2026-07-04 via Nuitee
R
Ralitsa family_with_children bg
4
Disappointing
Pros:

The breakfast was decent, but nothing special.

Cons:

When I made the booking, having air conditioning in the room was one of my main requirements, and it was the reason I chose this hotel. Before my arrival, I had several questions for the hotel, one of which was whether the air conditioning was actually working. The next day, they replied to my other questions, but this one was conveniently left unanswered.

I had to insist and ask again specifically about the condition of the air conditioning. Only then did they give me a vague answer, saying that it was not working properly. In the meantime, time was passing and our stay was getting closer, while I was losing valuable time during which I could still have cancelled the reservation and chosen another hotel.

When we arrived, the temperature in the city was 35°C. Unfortunately, it turned out that the air conditioning in our room was not working. We had to urgently look for another place where we could cool down. The problem was fixed the next day, but our first evening left us with a very negative impression and was a major disappointment.

The good thing was that, as a small compensation for the inconvenience we had experienced, they allowed us to check out free of charge at 2 p.m. Before that, when I had asked about the possibility of a late check-out, I had been told that it would cost 10 euros for each additional hour after 12 p.m.

2026-07-04 via Nuitee
M
Mario couple it
9
Tutto OK
Pros:

Ottima posizione, ottima insonorizzazione, personale cordiale e disponibile, camera piccola ma accogliente e molto pulita. Punto di riferimento se volete visitare berlino

Cons:

Colazione varia ma poco adatta al gusto italiano...renderei più varia la parte dolce

2026-07-04 via Nuitee
M
Marco couple it
9
2026-07-04 via Nuitee
L
Lana family_with_children dk
10
Alt i alt havde vi en god oplevelse, og det er især personalets venlighed og den gode service, vi vil huske. Vi håber, a
Pros:

Vi havde et rigtig dejligt ophold på hotellet i Berlin. Personalet var utroligt søde, hjælpsomme og servicemindede, og de gjorde vores ophold meget behageligt. Morgenmaden var lækker med et godt udvalg, og servicen var generelt fantastisk.

Cons:

Der er dog et par ting, som kunne forbedres. Værelset var lidt småt, og badeværelset var ikke helt rent ved ankomsten. Håndvaskens afløb var stoppet, og værelset blev desværre ikke gjort ordentligt rent hver dag under vores ophold. Vi oplevede også, at vi nogle dage manglede rene håndklæder.

2026-07-04 via Nuitee
C
Christian couple de
10
2026-07-04 via Nuitee
N
Natalia family_with_children pl
9
Dwudniowy pobyt w Berlinie, zwiedzanie. Hotel jest w porządku
Pros:

Świetny hotel na krótki wypad do Berlina. Pokój malutki, łóżka piętrowe, wygodne. Blisko do muzeów

Cons:

Brak czajnika w pokoju

2026-07-04 via Nuitee
B
Betina extended_group dk
7
Pros:

God beliggenhed
Rent venligt personale

2026-07-04 via Nuitee
M
Mario solo_traveller de
8
2026-07-03 via Nuitee
S
Steinhäger solo_traveller de
7
Eine Klimaanlage die nur ein Ventilator ist.
Pros:

Gutes Frühstück mit Sekt und Fisch.

Cons:

Keine funktionierende Klimaanlage trotz Zimmer wechsel.

2026-07-03 via Nuitee
N
Nhung couple cz
3
Moc nás mrzelo ze pokoj nebyl připravený a trvalo to dlouho . Vybrala jsem ten to hotel kvůli parkování. parkování bylo
Cons:

Nebyl připravený pokoj

2026-07-03 via Nuitee
A
Aysegul solo_traveller tr
7
Pros:

Konumu, kahvaltıyı çok sevdim

Cons:

Oda oldukça küçük. Temiz ama boraz daha konforlu olabilirdi. Su şişesi konulmuş açacak mevcut değildi. Resepsiyonu aramak icin telefon yoktu. Odaya siparis icin asagiya inmem gerekti

2026-07-03 via Nuitee
E
Erik couple dk
8
2026-07-03 via Nuitee
T
Timo extended_group de
8
2026-07-03 via Nuitee
J
Jenny couple se
8
Trevlig personal och bra läge.
Pros:

Centralt och bra läge. Sköna sängar och bra frukost.

Cons:

Det var inte så välstädat i badrummet. Smutsigt på väggen vid handfat.

2026-07-03 via Nuitee
R
Robi solo_traveller de
8
2026-07-03 via Nuitee
T
Tobias solo_traveller de
7
2026-07-03 via Nuitee