Hotel Bosco

Hotels
7.6 (756 reviews)
9 St. Mark's Hill , Kingston upon Thames , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location near transport and amenities
Cons:
Poor staff communication
Noise from bar and guests

Categories

Cleanliness
7.18
Several mentions of cleanliness, but cobwebs were noted in one review.
Service
6.65
First impression of staff was poor; issues with communication about hot water.
Location
8.69
Multiple reviews highlight the hotel's convenient proximity to the train station and local amenities.
Room Quality
8.14
Rooms described as clean and comfortable with some complaints about noise.
Amenities
7.67
Amenities were mentioned such as a bar, but noise complaints affected the experience.
Value for Money
8.63
Good value highlighted, especially for location and features like parking.
Food and Beverage
6.68
No breakfast offered; some references to noise from bar.
Overall Experience
7.15
Mixed reviews, but overall a decent stay; issues with staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:01

Property Description

Luxurious Eco-Friendly Accommodation
Hotel Bosco, a 4-star boutique hotel, offers eco-friendly luxury accommodation just a few meters from Surbiton Rail Station. The stylish, air-conditioned rooms feature free WiFi, goose-down pillows, quilts, large flat-screen TVs, and contemporary design. Some rooms even have a private terrace for a more exclusive experience.

Vibrant Dining Experience
Indulge in the vibrant restaurant and bar at Hotel Bosco. The Lounge offers a selection of small plates, sharing boards, and amazing cocktails from Tuesday to Saturday starting at 5pm.

Complimentary Access to Health Club
Guests can enjoy complimentary access to a local private health club during their stay, adding a touch of wellness to their luxurious experience.

Experience luxury, dining, and wellness at Hotel Bosco - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 756 reviews
Cleanliness: 7.18
Service: 6.65
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 7.15
I
Ieva • couple • gb
10
Perfect place, good location.. love the coffee machine in the room for first morning coffee.
Pros:

Everything good- location perfect

Cons:

None

2026-09-18 • via Nuitee
A
Anita • couple • gb
10
2026-09-14 • via Nuitee
D
David • couple • gb
8
Friendly staff, clean ans good value
Pros:

Staff friendly - room clean and functional

Cons:

Outside noise

2026-09-11 • via Nuitee
H
Homagni • solo_traveller • gb
9
Lovely stay in Surbiton
Pros:

Nice room with comfy bed and a good sized balcony.

Cons:

Check in took a long time as staff was away from the reception

2026-09-09 • via Nuitee
M
Mark • couple • gb
9
Overall we enjoyed our stay, thank you.
Pros:

Had breakfast at the cafe opposite the hotel as recommended and it was great!

Cons:

Unfortunately there was a party in the hotel bar.
Rather loud music went on quite late.

2026-09-09 • via Nuitee
P
Peter • solo_traveller • au
10
2026-09-09 • via Nuitee
J
Jacqueline • couple • nl
6
Prima voor een nachtje. Maar slechte prijs/ kwaliteit verhouding.
Pros:

Ruime kamer. Maar we waren dan ook ongevraagd, onder het mom van Executive Room, geplaatst in de minder valide kamer.

Cons:

Het was erg stoffig en oppervlakkig schoon. Daarnaast was het etablissement onverwachts gesloten wegens vakantie. Dat betekende ook geen ontbijt faciliteiten.

2026-09-08 • via Nuitee
R
Robert • solo_traveller • gb
3
Unhelpful staff. Dirty rooms with the last occupants old food left on the desk. Good location though
Pros:

The location was very good in terms of proximity to the station, and a short walk into the middle of Surbiton. Oh, and the shower was hot and powerful. That was about it in terms of the positives.

Cons:

I had highlighted that I had an event at 3pm - they told me check in was at 3pm but they would do what they could to check me in earlier, and if not, they've give me a place to get changed and leave my bags. When I buzzed the door at 2pm. I was told "no check-in before 3. No, we don't have anywhere for you to get changed. Come back at 3" I had to make other arrangements to get ready for my event. When I did get into my room, I was greeted with a half eaten cheese sandwich on the desk and an open, half drank bottle of water on the bedside table. When I grabbed a cleaned to tell them, she just shrugged and took the items from me. No explanation. The bath was grubby and needed a really good clean. The bed was not comfy. The pillows smelled like they needed a good wash. Generally, a really poor experience. I have stayed here before and never had a problem. But it seems like the quality has fallen off a cliff since last year.

2026-09-07 • via Nuitee
S
Sara • couple • gb
6
2026-09-07 • via Nuitee
M
M • couple • gb
8
Good hotel but overpriced and very noisy if you aren’t making use of the bar below.
Pros:

Good location for what we needed. Great restaurants nearby.

Cons:

The noise from the “bar”, it was more like a nightclub not a bar, music so loud until 1am with our room above wasn’t what we expected. Overpriced for what it was.

2026-09-06 • via Nuitee
P
Peter • couple • nz
7
Very helpful staff throughout the stay
Pros:

Location so near the Surbiton train station.

Cons:

The club music underneath the room a bit disconcerting around midnight, but overall wasn’t bad

2026-09-05 • via Nuitee
B
Baker • solo_traveller • gb
5
Overall poor
Pros:

Didn't have breakfast

Cons:

Room 105 1st floor was above a loud disco that didn't stop to 1am.

2026-09-05 • via Nuitee
P
Paul • solo_traveller • gb
6
Average. Slightly disappointing.
Pros:

The staff were nice. Fundamentally the room was nicely decorated.

Cons:

A few things were broken in the room - fridge, wall plugs, blinds etc. and the property seems a tad neglected.

2026-09-03 • via Nuitee
A
Andrea • couple • it
6
Pros:

Gentilezza del ragazzo della recepion

Cons:

Moquette vecchia, pulizia carente

2026-09-03 • via Nuitee
R
Rob • solo_traveller • gb
9
The Good Life
Pros:

Outstanding value for a very well appointed room

Cons:

No breakfast

2026-08-29 • via Nuitee
T
tony • couple • gb
8
Great location
Pros:

Very central in Surbiton, excellent out of London location as the train station is across the road

Cons:

When we arrived, we were told there were no bar or restaurant facilities and when I asked for two extra pillows I was told non were available.
Odd that in the morning o asked a different member of staff who sorted it out with in minutes.

2026-08-29 • via Nuitee
A
AntonSurbiton • Business
10
Convenient hotel
Pros:

Convenient hotel for a business trip to Surbiton, clean and friendly accomodation, located right in the heart of the town

2026-08-27 • via Tripadvisor
D
Daren • couple • gb
10
2026-08-27 • via Nuitee
A
ARLETA • solo_traveller • pl
10
2026-08-26 • via Nuitee
J
Joost • extended_group • nl
8
2026-08-24 • via Nuitee