Royal Hotel Sheerness

Hotels
6.4 (824 reviews)
29 The Broadway , Sheerness , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Pets allowed
Games room
Non-smoking throughout
Daily housekeeping
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly staff
Cons:
Dirty facilities
Poor amenities
Misleading advertising

Categories

Cleanliness
3.04
Multiple complaints about cleanliness and hygiene standards.
Service
9.01
Staff were described as lovely and accommodating.
Location
9.05
Good location mentioned in several reviews.
Room Quality
7
Rooms were noted to be a good size, but several reports of issues.
Amenities
6.03
Lacked basic amenities like a working tv, no kettle, and no breakfast.
Value for Money
7.49
Some reviewers felt it was reasonable for the price.
Food and Beverage
3.04
No food services available and pub was closed.
Overall Experience
6.51
Mixed feelings overall, with serious issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:04

Property Description

Historic Location
Located in Sheerness, Royal Hotel Sheerness offers a convenient stay near historic landmarks like Chatham Dockyard, Chatham Train Station, Leeds Castle, and Rochester Castle.

Comfortable Rooms
The hotel provides non-smoking rooms with modern amenities including free WiFi, TV, and some rooms offering a picturesque city view. Bed linen and towels are also provided for a comfortable stay.

Delicious Dining
Guests can savor a delightful Full English/Irish breakfast at the on-site restaurant and unwind with drinks at the hotel bar.

Book your stay at Royal Hotel Sheerness for a memorable experience in Sheerness.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

6.4
Based on 824 reviews
Cleanliness: 3.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 6.03
Value for Money: 7.49
Food and Beverage: 3.04
Overall Experience: 6.51
P
Penelope • solo_traveller • gb
5
2026-09-17 • via Nuitee
I
Inese • solo_traveller • gb
10
2026-09-14 • via Nuitee
D
Day • solo_traveller • gb
7
Pros:

The staff was very helpful

2026-09-08 • via Nuitee
J
Joanne • couple • gb
1
Couldn’t even stay it was so bad !
Pros:

Nothing , we were unable to understand the person meeting us , the hotel smelt disgusting, there was mould everywhere . The stairwell was boarded up

Cons:

we were unable to understand the person meeting us , the hotel smelt disgusting, there was mould everywhere . The stairwell was boarded up , the window was broken

2026-09-06 • via Nuitee
N
Nick • couple • gb
3
2026-09-04 • via Nuitee
U
Uuise • solo_traveller • gb
8
Pros:

Breakfast excellent. Staff very helpful.Due to mobility problems, I missed a lift.

Cons:

I liked the facility.

2026-09-04 • via Nuitee
G
Günther • couple • de
5
Wir wollten ursprünglich dieses Hotel auch für die Rückreise buchen, haben aber davon Abstand genomm
Pros:

Das Zimmer war in Ordnung und das Bett war gut.

Cons:

Es gab keinen Parkplatz für das Auto. Das Zimmer war ok, die Rezeption war alt und es roch sehr stickig. Nach unserer Ankunft haben wir bis zum Morgen kein Personal mehr zu finden. Das Haus hat eindeutig bessere Zeiten gesehen und wirkt jetzt ziemlich abgewohnt.

2026-09-01 • via Nuitee
W
Whitby • solo_traveller • gb
9
2026-08-31 • via Nuitee
L
Lydia • solo_traveller • gb
1
Pros:

Had to book another hotel.

Cons:

The facility.

2026-08-23 • via Nuitee
N
Natalie • solo_traveller • gb
10
Pros:

This was my 4th time staying and I loved everything especially the view of the sea.

2026-08-22 • via Nuitee
L
Lisa • couple • gb
5
2026-08-21 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

The staff were great. They were very helpful and attentive.

Cons:

The hotel is a bit "faded" but it is clean warm and comfortable

2026-08-20 • via Nuitee
O
Octavia • couple • gb
1
hell
Pros:

nothing

Cons:

everything was awful and horrific!!!
- it looked abandoned which it basically was and not something that you want to see when you first arrive
- banister was falling apart and bordered up with cardboard
- room looked dull and depressing which was not advertised
- one plug in the room which was inconvenient!!
- BATHROOM WAS NOTHING and i mean absolutely nothing like the picture eyuckkk
and to top it off the shower curtain had black mould all around the bottom which are not expensive to replace bare in mind

2026-08-19 • via Nuitee
J
Jallow • couple • gb
1
The worst ever
Pros:

The hotel is not fit for humans, the worst hotel I ever stayed in

Cons:

It should be closed down

2026-08-18 • via Nuitee
P
Peter • solo_traveller • gb
6
Reason value but needs security improvements
Pros:

Ideal location for Sheerness Town, nice breakfast.

Cons:

Security needs improving at the window of room 8, there are stairs leading to the roof, it's easy for someone to break in if window is open. There's no light switch for bathroom.

2026-08-16 • via Nuitee
D
dominic • solo_traveller • gb
8
Royal Hotel Sheerness
Pros:

Location way perfect

Cons:

The property is still undet refurbishment, still requires a lot of work to maintain cleanliness.

2026-08-15 • via Nuitee
T
Trevor • couple • au
9
In the middle of town close to the railway station
2026-08-13 • via Nuitee
E
Elena • solo_traveller • gb
7
2026-08-07 • via Nuitee
N
Natalie • solo_traveller • gb
10
Pros:

Looking forward to going back again next week

2026-08-06 • via Nuitee
S
Steven • solo_traveller • gb
1
Pros:

Close to train station

Cons:

Everything else,booked halfboard but no evening meal or breakfast available as no on sight retaurant. Their listing on booking.com needs a serious overhal as nothing rings true,believe me the total opposite. Worst hotel i have stayed in for a long while. I woke up at 5am being seranaded by a pidgeon on my bedside table which had come in through the bedroom window i had to leave open to get some airflow.

2026-08-05 • via Nuitee