Royal Hotel Sheerness

Hotels
6.4 (799 reviews)
29 The Broadway , Sheerness , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly staff
Cons:
Dirty facilities
Poor amenities
Misleading advertising

Categories

Cleanliness
3.04
Multiple complaints about cleanliness and hygiene standards.
Service
9.01
Staff were described as lovely and accommodating.
Location
9.05
Good location mentioned in several reviews.
Room Quality
7
Rooms were noted to be a good size, but several reports of issues.
Amenities
6.03
Lacked basic amenities like a working tv, no kettle, and no breakfast.
Value for Money
7.49
Some reviewers felt it was reasonable for the price.
Food and Beverage
3.04
No food services available and pub was closed.
Overall Experience
6.51
Mixed feelings overall, with serious issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:04

Property Description

Historic Location
Located in Sheerness, Royal Hotel Sheerness offers a convenient stay near historic landmarks like Chatham Dockyard, Chatham Train Station, Leeds Castle, and Rochester Castle.

Comfortable Rooms
The hotel provides non-smoking rooms with modern amenities including free WiFi, TV, and some rooms offering a picturesque city view. Bed linen and towels are also provided for a comfortable stay.

Delicious Dining
Guests can savor a delightful Full English/Irish breakfast at the on-site restaurant and unwind with drinks at the hotel bar.

Book your stay at Royal Hotel Sheerness for a memorable experience in Sheerness.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 799 reviews
Cleanliness: 3.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 6.03
Value for Money: 7.49
Food and Beverage: 3.04
Overall Experience: 6.51
W
WorldExplorer1980 • family_with_children • gb
5
2026-06-13 • via Nuitee
S
Shehnaz • couple • us
10
Very nice
Pros:

The Manager was just Lovely!!! And the location was excellent,close to the town,beach and train station 😀The Manager prepared a wonderful full English breakfast for us and the history of the hotel was also great!! Many thanks to Raj the Manager,His Hospitality was wonderful!!

Cons:

N/A

2026-06-12 • via Nuitee
H
hakki can • couple • gb
7
2026-06-12 • via Nuitee
A
Alun • solo_traveller • gb
7
Ok stay for work
Pros:

Great location

Cons:

No parking and building in need of some maintenance

2026-06-11 • via Nuitee
D
David • solo_traveller • gb
1
Cons:

Property completed ignored the requests for a refund due to the booking being made in error, no communication from them back to us, or to booking.com who tried to step in and help. Couldn't get through to anyone and this has been on going for a month or 2 now.

2026-06-04 • via Nuitee
V
Vashti • couple • gb
1
Absolutely disgusting do your self a favour don’t book it
Pros:

Absolutely nothing I walked in and walked out again it should not be on booking .com

Cons:

Everything I place is a sh*thole

2026-06-03 • via Nuitee
D
David • solo_traveller • gb
8
Good stay
Pros:

Comfortable

Cons:

Noisy at times

2026-05-31 • via Nuitee
S
Sam • solo_traveller • gb
8
2026-05-30 • via Nuitee
W
Wright • solo_traveller • gb
7
2026-05-29 • via Nuitee
A
Alex • extended_group • gb
2
2026-05-24 • via Nuitee
A
Ann-marie • couple • gb
8
Would stay again
Pros:

Great location. Clean comfortable rooms and great breakfast

Cons:

Such a shame it is not as advertised. Unfortunately the pub had been raided and shut down many months ago so was desolate. Definitely needs a good clean up and lick of paint

2026-05-21 • via Nuitee
A
Ann-marie • couple • gb
8
2026-05-21 • via Nuitee
B
Banks • solo_traveller • gb
10
2026-05-19 • via Nuitee
A
Alexandra • solo_traveller • gb
3
Probably should have read the reviews before staying
Pros:

Comfortable bed

Cons:

Hotel extremely tired with broken spindles on the staircase (which was very very steep). Shower unit very mouldy and whilst pressure was good, there wasn’t a useable attachment for it on the wall. Room smelt off and only available plug socket was an extension cord under the bed.
Walls were scuffed.

2026-05-17 • via Nuitee
H
harry • couple • gb
10
Perfect staff friendly and clean room
Pros:

Didn't have breakfast

Cons:

Na

2026-05-16 • via Nuitee
R
Rob • couple • gb
10
2026-05-16 • via Nuitee
S
Sarah • solo_traveller • gb
1
Pros:

Didn't go back after my stay on the 1st.i was woken up by people being aggressive and therefore didn't return for my booking on the 4th.asked for a refund and got nothing. U booking. Com and the premises. Rubbish

Cons:

Everything

2026-05-14 • via Nuitee
S
Stephen • couple • gb
1
Avoid at as all costs. They should not be taking bookings and should not be on the “booking” website until it’s been tot
Pros:

Nothing

Cons:

No Bar, no restaurant. Found out it had be closed down because of drugs and violence. No parking. Where I parked at the back, I was told I would have had my wheels nicked.

2026-05-11 • via Nuitee
F
fiona • couple • gb
6
With few other choices, it’s ok and location is central
Pros:

Central location, comfortable bed, clean sheets, good hot water and not bad value for money.

Cons:

We stayed in room 1 on the first floor - it was fine with a good en-suite. I am just repeating what others have said regarding the negatives. The hotel is very tired and shabby in places. Mostly the room was clean, but could have done with a little more dusting and the windows looked like they had never been cleaned.
Others mentioned a loud bar/disco on a Saturday - the downstairs was closed on our visit, so I thought “great, a quiet night!” But no, some crazy person was roaming the corridors with thumping feet, slamming doors and shouting from time to time until 4am. It didn’t sound like any kind of domestic abuse going on so I ignored it and quickly went back to sleep in between the episodes. Besides, I didn’t feel safe opening my door to investigate as it was obviously a disturbed individual.

2026-05-06 • via Nuitee
S
Sarah • solo_traveller • gb
4
Pros:

Location, surrounding facilities,

Cons:

Argument in the night that woke me up, someone banging or kicking a door. Very disturbing as I was there alone.

2026-05-03 • via Nuitee