Hotel Classic by Venue

Hotels
Hotel 81
8.2 (2175 reviews)
12 Joo Chiat Road , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Room size
Lack of soundproofing
Fridge issues

Categories

Cleanliness
7.94
Most reviews noted the rooms were clean, but some mentioned that the mini fridge did not cool properly.
Service
8.72
Numerous positive mentions of the staff being friendly and helpful, providing excellent customer care.
Location
8.15
The location is generally convenient, although some reviews indicated it was a bit far from public transport.
Room Quality
7.9
Rooms were comfortable, but some were noted as small and lacking soundproofing.
Amenities
8.13
Amenities like filtered water were appreciated, but there were suggestions for more towels.
Value for Money
7.89
The stay provided a good experience overall for the price, but some mentioned limitations in room size.
Food and Beverage
8.44
Food and beverage options were not specifically mentioned, assigning a standard rating.
Overall Experience
8.41
Overall feedback was very positive, with guests expressing satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:11

Property Description

Convenient Location in Geylang District

Hotel Classic by Venue, nestled in the vibrant Geylang district, offers a comfortable stay in Singapore. Explore nearby attractions such as Joo Chiat Complex and OneKM Shopping Mall just a few steps away. With Paya Lebar MRT Station in close proximity, travel around the city is a breeze.

Modern Amenities for a Comfortable Stay

Experience convenience with free WiFi, air conditioning, and flat-screen TVs in every guest room. Enjoy a hot cup of tea with the in-room kettle provided for your comfort. The 24-hour front desk is always available to cater to your needs.

Explore Shopping and Dining Options

Immerse yourself in the local culture by discovering the array of shopping and dining options in the vicinity. From traditional delicacies to modern cuisines, Geylang offers a gastronomic adventure for every palate.

Book your stay at Hotel Classic by Venue for a memorable Singaporean experience.

Important information:

Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2175 reviews
Cleanliness: 7.94
Service: 8.72
Location: 8.15
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
W
William couple gb
10
Nice comfortable stay with friendly staff in a good location
Pros:

A really nice stay in a good location. The room weas comfortable and good value for money especially considering the location. Near to the train station and to nearby good local food stalls. Staff were very friendly and exceptionally helpful.

Cons:

room was a little on the small side but still decent value for the money

2026-05-30 via Nuitee
M
Marie solo_traveller br
9
Great location!
Pros:

All good for everything, 😃

2026-05-28 via Nuitee
B
Bernd family_with_children de
9
Solide Unterkunft
Pros:

Wir haben unseren Aufenthalt im Classic by Venue als sehr positiv empfunden. Die Lage war super – Zentralität in nahegelegene Straßen und Märkte.Marina Bay fußläufig in ca. 1,5 Stunden (6 km) zu erreichen. Die Herren an der Rezeption waren sehr freundlich und unglaublich hilfsbereit.

Das Familienzimmer war schlicht, aber sauber und funktional; ein gutes Bett, Stauraum ausreichend . Alles war ordentlich gepflegt.

Das Bad war sauber; es gab sogar einen Trinkwasseranschluss.
Der Preis war absolut fair ,es gab WLAN, Steckdosen in der Nähe des Betts ,einen Wasserkocher inkl. Kaffee (instant) und Tee .

Wir empfehlen das Hotel gerne weiter!

2026-05-26 via Nuitee
T
Trex solo_traveller sg
6
2026-05-20 via Nuitee
S
Sunshine39479887212 Couples
10
Wonderful stay
Pros:

We've been staying at Hotel Classic by Venue on our annual trips to Singapore for the last few years. Every time we are here, we've always experienced 5-Star service. Mr. Wee and all of the staff are very friendly and helpful. They are clearly what good hospitality is all about.

2026-05-14 via Tripadvisor
W
Wassim extended_group fr
10
Un hôtel propre, bien situé et avec un personnel chaleureux, une adresse que je recommande sans hésiter !​​​​​​​​​​​​​​​
Pros:

La propreté est irréprochable, que ce soit dans la chambre ou dans les parties communes, un vrai régal ! Le personnel est très accueillant et toujours disponible pour rendre le séjour agréable. L’emplacement est parfait, avec de nombreux food courts à proximité immédiate, idéal pour manger rapidement et à petit prix à toute heure.

Cons:

Rien à redire, le rapport qualité/prix est excellent et tout était à la hauteur de nos attentes.

2026-05-13 via Nuitee
E
eyipa2026 Couples
10
Great stay in singapore
Pros:

The hotel is located at the beginning of the Joo chiat Road, easy and fast to reach from the airport. The hotel itself is very clean, AC was working and the hotel looks nice with marble details.
The room was great, bathrom and bedroom comfortable and contained everything you need. Toh from housekeeping was really helpfull and made sure we had everything we needed.
Special thanks to the receptionist Mr. Wee. He was always available and made sure we were content our whole stay in singapore, espacially with drafting a city guide around hidden gems and recommendations!

2026-05-12 via Tripadvisor
N
norazahb1 Family Singapore
8
Good hotel for H.I.P. stay
Pros:

Overall experience was good. Especially front desk staff ALPH, KIMI made a Mother's Day card with beautiful wishes that was sweet of them. Housekeeping staff was great helpful and did a good job at fulfilling our request for fresh towels and cleaning our room.

2026-05-12 via Tripadvisor
C
Connector11427120338 Friends getaway
10
Recommended!
Pros:

Clean room, tap water available, reasonable price, good location near airport. Easy to access bus stop and MRT (walk a lil bit). Third time staying here. Very good service from FD Mr. Wee and Mr. Firdaus, I was offered free late checkout 1PM without I asked.

2026-05-11 via Tripadvisor
E
Ewa solo_traveller pl
9
Pros:

Obsługa bardzo pomcna, w każdym zakresie

Cons:

Brak okna w pokoju. Uważam, że powinno to być zaznaczone przy rezerwacji

2026-05-11 via Nuitee
T
Talib couple ch
10
Hotel classic by Venue at Joo Chiat
Pros:

The location of this hotel is just great. It is just across Geylang market and food court. This hotel is situated the Malay quarters of Singapore. The price is affordable for Singapore’s standard. With friendly staffs to help you out. Alph Tun at the reception was very helpful and Firdaus the housekeeper keeps the room clean and tidy. Thank you very much for your hospitality.

Cons:

N/A

2026-05-11 via Nuitee
E
Explore62177100007 Family
10
Amazing staff and good service
Pros:

The hotel staffs are very helpful & friendly. Specially front desk Carole, she made the check-in process so smooth and tried to consider our request since we have 2 elderly with us. The room is also cute but cozy. Location is perfect too. 👍👍

2026-05-10 via Tripadvisor
Q
Quest41982345604 Family
10
Affordable Hotel in Joo Chiat Area
Pros:

Starting off, the quality of the hotel is absolutely superb. The lobby is fantastic and has a nice scent, not to mention the excellent service of the hotel receptionist, Carole, who is such a sweetheart as well as Jonathan who was so nice.

Even though the rooms were small, the quality and cleanliness of the room were amazing, along with the given hotel amenities. Applauds to Toh for cleaning every guest's room with utmost care and diligence.

2026-05-09 via Tripadvisor
M
monteiros811 Friends getaway
8
Okay, not bad. No comment.
Pros:

Very good 💯 👍 👏
Good Servicing from Wee & Toh.

2026-05-09 via Tripadvisor
D
Dhann couple sg
9
2026-05-08 via Nuitee
1
162maribethb Family
10
Very friendly and kind staff. Excellent service. Comfortable and budget-friendly hotel.
Pros:

Location: Accessible and near food places and transport.
Atmosphere: Simple, cozy, and relaxing.
Rooms: Comfortable and enough for a short stay.
Value: Worth the price for Singapore.
Cleanliness: Clean and well-maintained.
Noise Level: Quiet and okay for resting.
Service: Very friendly and helpful staff, especially Carole and Firdaus. Since it was our first time in Singapore, we had a lot of questions about the places to visit, attractions, transportation, and where to eat. They were always happy to help and were very knowledgeable in answering all our questions. Their kindness and assistance made our stay more enjoyable, convenient, and truly worth it. 😊
Amenities: Complete basic amenities and good WiFi.
Overall, Hotel Classic by Venue is a good choice for travelers looking for a comfortable and budget-friendly stay in Singapore. 🇸🇬

2026-05-07 via Tripadvisor
C
Culture66319627534 Friends getaway
10
Service beyond expectations
Pros:

Hotel Classic by Venue — Service beyond expectations.

I’m truly happy that I chose to stay here, and even more fortunate to have been so well taken care of by the staff—especially Alph Tan. From the moment we checked in at 3 a.m. until our last day, he consistently provided excellent support, helpful recommendations, and prompt service. His friendly and attentive attitude made our stay even more special.

I will definitely recommend this hotel to others.”💖

2026-05-07 via Tripadvisor
M
MimySydney Family
10
Reasonably priced gem
Pros:

I was very impressed by the staff of Hotel Classic, particularly Alph and Carole, who went above and beyond in helping my sister and I as first time tourists to Singapore. The rooms are small, however they are spotlessly clean. There is a taxi hub just over the road, which is very convenient.
There are also many restaurants nearby and a cafe selling western food, including coffee, not far away.

2026-05-07 via Tripadvisor
J
Jemima solo_traveller au
10
Pros:

The staffare friendly and accommodating. We were particularly impressed with Alph and Carole, who went out of their way to assist us when we had questions. The rooms are small, though thats probably normal in Singapore. The rooms were otherwise very clean, quiet and functioning. I'm happy to recommend Hotel Classic.

Cons:

I guess the size of the room, however that is also reflected in the great price!

2026-05-07 via Nuitee
M
Mohamed Amin solo_traveller my
8
2026-05-07 via Nuitee